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<p>Analysis of unpublished Personal Independence Payment (PIP) data held by DWP provides
data on why decisions by DWP decision makers have been overturned at a tribunal hearing
between January 2014 and September 2023 and is shown annually in the tables below.
This information is taken from Decision Notices and recorded on the PIP computer system.</p><p>
</p><p>This data only provides one reason per appeal why decisions by DWP decision
makers have been overturned at a tribunal hearing, and therefore may not give the
full story as there may be other reasons.</p><p> </p><p>Appeals data is taken from
the DWP PIP computer system’s management information. Therefore, this appeal data
may differ from that held by His Majesty’s Courts and Tribunals Service for various
reasons such as delays in data recording and other methodological differences in collating
and preparing statistics.</p><p> </p><p>These figures are the result of a complex
data match across a number of data sets. This data is unpublished data. It should
be used with caution, and it may be subject to future revision.</p><p> </p><p>Learning
from this information, we have made improvements to our decision-making processes
to help ensure we make the right decision as early as possible in the claim journey.
We have introduced a new approach to decision making at both the initial decision
and the Mandatory Reconsideration stage, giving Decision Makers additional time to
proactively contact customers where they think additional evidence may support the
claim.</p><p /><p> </p><table><tbody><tr><td rowspan="2"><p><strong>Summary reason
DWP decision<br> overturned at Tribunal hearing</strong></p></td><td colspan="10"><p><strong>Appeal
clearance year</strong></p></td></tr><tr><td><p>2014</p></td><td><p>2015</p></td><td><p>2016</p></td><td><p>2017</p></td><td><p>2018</p></td><td><p>2019</p></td><td><p>2020</p></td><td><p>2021</p></td><td><p>2022</p></td><td><p>2023
(to September)</p></td></tr><tr><td><p>Cogent documentary evidence<br> supplied at
the appeal</p></td><td><p>100</p></td><td><p>2,000</p></td><td><p>6,300</p></td><td><p>5,000</p></td><td><p>4,400</p></td><td><p>2,600</p></td><td><p>1,900</p></td><td><p>400</p></td><td><p>200</p></td><td><p>300</p></td></tr><tr><td><p>Cogent
oral evidence</p></td><td><p>1,100</p></td><td><p>14,700</p></td><td><p>22,900</p></td><td><p>26,500</p></td><td><p>25,100</p></td><td><p>26,200</p></td><td><p>11,800</p></td><td><p>8,800</p></td><td><p>8,800</p></td><td><p>11,800</p></td></tr><tr><td><p>Reached
a different conclusion on<br> substantially the same facts</p></td><td><p>200</p></td><td><p>2,900</p></td><td><p>7,700</p></td><td><p>13,600</p></td><td><p>21,100</p></td><td><p>24,600</p></td><td><p>26,100</p></td><td><p>16,300</p></td><td><p>16,700</p></td><td><p>17,500</p></td></tr><tr><td><p>Other</p></td><td><p>100</p></td><td><p>2,300</p></td><td><p>5,200</p></td><td><p>8,200</p></td><td><p>7,600</p></td><td><p>7,100</p></td><td><p>5,000</p></td><td><p>1,900</p></td><td><p>1,900</p></td><td><p>2,000</p></td></tr></tbody></table><p>
</p><table><tbody><tr><td rowspan="2"><p><strong>Summary reason DWP decision<br> overturned
at Tribunal hearing</strong></p></td><td colspan="10"><p><strong>Appeal clearance
year</strong></p></td></tr><tr><td><p>2014</p></td><td><p>2015</p></td><td><p>2016</p></td><td><p>2017</p></td><td><p>2018</p></td><td><p>2019</p></td><td><p>2020</p></td><td><p>2021</p></td><td><p>2022</p></td><td><p>2023
(to September)</p></td></tr><tr><td><p>Cogent documentary evidence<br> supplied at
the appeal</p></td><td><p>6%</p></td><td><p>9%</p></td><td><p>15%</p></td><td><p>9%</p></td><td><p>8%</p></td><td><p>4%</p></td><td><p>4%</p></td><td><p>1%</p></td><td><p>1%</p></td><td><p>1%</p></td></tr><tr><td><p>Cogent
oral evidence</p></td><td><p>75%</p></td><td><p>67%</p></td><td><p>54%</p></td><td><p>50%</p></td><td><p>43%</p></td><td><p>43%</p></td><td><p>26%</p></td><td><p>32%</p></td><td><p>32%</p></td><td><p>37%</p></td></tr><tr><td><p>Reached
a different conclusion on<br> substantially the same facts</p></td><td><p>14%</p></td><td><p>13%</p></td><td><p>18%</p></td><td><p>26%</p></td><td><p>36%</p></td><td><p>41%</p></td><td><p>58%</p></td><td><p>60%</p></td><td><p>61%</p></td><td><p>56%</p></td></tr><tr><td><p>Other</p></td><td><p>4%</p></td><td><p>10%</p></td><td><p>12%</p></td><td><p>15%</p></td><td><p>13%</p></td><td><p>12%</p></td><td><p>11%</p></td><td><p>7%</p></td><td><p>7%</p></td><td><p>6%</p></td></tr></tbody></table><p>
</p><p>Note:</p><ul><li>Figures have been rounded to the nearest hundred and percentages
to the nearest percent.</li></ul>
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