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1086751

	registered interest
	date	11/03/2019
	answering body	Department for Business, Energy and Industrial Strategy
	answering dept id	201
	answering dept short name	Business, Energy and Industrial Strategy
	answering dept sort name	Business, Energy and Industrial Strategy
	hansard heading	Post Office: Compensation
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Business, Energy and Industrial Strategy, what the total amount is of compensation paid from the public purse to sub-postmasters who have left the network under Post Office Ltd's network transformation programme.
	tabling member constituency	Motherwell and Wishaw
	tabling member printed	Marion Fellows
	uin	230832
	answer	answer is ministerial correction date of answer 15/03/2019 answer text <p>The Government recognises the critical role that post offices play in communities and for small businesses across the UK. This is why the Government committed to safeguard the post office network and protect existing rural services. The overall number of post offices across the UK remains at its most stable in decades with over 11,500 branches thanks to significant Government investment of over £2 billion since 2010.</p><p> </p><p>While the Government sets the strategic direction for the Post Office, it allows the company the commercial freedom to deliver this strategy as an independent business. Matters relating to postmasters, network transformation and the operation of post offices by retailers are operational matters for the Post Office. I have therefore asked Post Office Limited to write to the hon Member on these matters. A copy of her reply will be placed in the Libraries of the House.</p> answering member constituency Rochester and Strood answering member printed Kelly Tolhurst grouped question UIN 230835 230836 230837 question first answered 15/03/2019 12:01:55 answering member 4487 label Biography information for Kelly Tolhurst previous answer version 107884 answering member constituency Rochester and Strood answering member printed Kelly Tolhurst answering member 4487 label Biography information for Kelly Tolhurst
	tabling member	4440 label Biography information for Marion Fellows

1086755

	registered interest
	date	11/03/2019
	answering body	Department for Business, Energy and Industrial Strategy
	answering dept id	201
	answering dept short name	Business, Energy and Industrial Strategy
	answering dept sort name	Business, Energy and Industrial Strategy
	hansard heading	Post Office: Resignations
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Business, Energy and Industrial Strategy, how many sub-postmasters have conditionally resigned from the Post Office Network but are not able to leave because an alternative cannot be found which would allow them to receive the government-funded leavers payment.
	tabling member constituency	Motherwell and Wishaw
	tabling member printed	Marion Fellows
	uin	230835
	answer	answer is ministerial correction date of answer 15/03/2019 answer text <p>The Government recognises the critical role that post offices play in communities and for small businesses across the UK. This is why the Government committed to safeguard the post office network and protect existing rural services. The overall number of post offices across the UK remains at its most stable in decades with over 11,500 branches thanks to significant Government investment of over £2 billion since 2010.</p><p> </p><p>While the Government sets the strategic direction for the Post Office, it allows the company the commercial freedom to deliver this strategy as an independent business. Matters relating to postmasters, network transformation and the operation of post offices by retailers are operational matters for the Post Office. I have therefore asked Post Office Limited to write to the hon Member on these matters. A copy of her reply will be placed in the Libraries of the House.</p> answering member constituency Rochester and Strood answering member printed Kelly Tolhurst grouped question UIN 230832 230836 230837 question first answered 15/03/2019 12:01:55 answering member 4487 label Biography information for Kelly Tolhurst previous answer version 107883 answering member constituency Rochester and Strood answering member printed Kelly Tolhurst answering member 4487 label Biography information for Kelly Tolhurst
	tabling member	4440 label Biography information for Marion Fellows

1086756

	registered interest
	date	11/03/2019
	answering body	Department for Business, Energy and Industrial Strategy
	answering dept id	201
	answering dept short name	Business, Energy and Industrial Strategy
	answering dept sort name	Business, Energy and Industrial Strategy
	hansard heading	Post Offices: Retail Trade
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Business, Energy and Industrial Strategy, how many post offices (a) retailers operate and (b) each retailer operates.
	tabling member constituency	Motherwell and Wishaw
	tabling member printed	Marion Fellows
	uin	230836
	answer	answer is ministerial correction date of answer 15/03/2019 answer text <p>The Government recognises the critical role that post offices play in communities and for small businesses across the UK. This is why the Government committed to safeguard the post office network and protect existing rural services. The overall number of post offices across the UK remains at its most stable in decades with over 11,500 branches thanks to significant Government investment of over £2 billion since 2010.</p><p> </p><p>While the Government sets the strategic direction for the Post Office, it allows the company the commercial freedom to deliver this strategy as an independent business. Matters relating to postmasters, network transformation and the operation of post offices by retailers are operational matters for the Post Office. I have therefore asked Post Office Limited to write to the hon Member on these matters. A copy of her reply will be placed in the Libraries of the House.</p> answering member constituency Rochester and Strood answering member printed Kelly Tolhurst grouped question UIN 230832 230835 230837 question first answered 15/03/2019 12:01:55 answering member 4487 label Biography information for Kelly Tolhurst previous answer version 107882 answering member constituency Rochester and Strood answering member printed Kelly Tolhurst answering member 4487 label Biography information for Kelly Tolhurst
	tabling member	4440 label Biography information for Marion Fellows

1086760

	registered interest
	date	11/03/2019
	answering body	Department for Business, Energy and Industrial Strategy
	answering dept id	201
	answering dept short name	Business, Energy and Industrial Strategy
	answering dept sort name	Business, Energy and Industrial Strategy
	hansard heading	Post Offices
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Business, Energy and Industrial Strategy, how many temporary sub-postmasters are currently operating branches in (a) Scotland, (b) Wales, (c) Northern Ireland, and (d) each region of England.
	tabling member constituency	Motherwell and Wishaw
	tabling member printed	Marion Fellows
	uin	230837
	answer	answer is ministerial correction date of answer 15/03/2019 answer text <p>The Government recognises the critical role that post offices play in communities and for small businesses across the UK. This is why the Government committed to safeguard the post office network and protect existing rural services. The overall number of post offices across the UK remains at its most stable in decades with over 11,500 branches thanks to significant Government investment of over £2 billion since 2010.</p><p> </p><p>While the Government sets the strategic direction for the Post Office, it allows the company the commercial freedom to deliver this strategy as an independent business. Matters relating to postmasters, network transformation and the operation of post offices by retailers are operational matters for the Post Office. I have therefore asked Post Office Limited to write to the hon Member on these matters. A copy of her reply will be placed in the Libraries of the House.</p> answering member constituency Rochester and Strood answering member printed Kelly Tolhurst grouped question UIN 230832 230835 230836 question first answered 15/03/2019 12:01:55 answering member 4487 label Biography information for Kelly Tolhurst previous answer version 107881 answering member constituency Rochester and Strood answering member printed Kelly Tolhurst answering member 4487 label Biography information for Kelly Tolhurst
	tabling member	4440 label Biography information for Marion Fellows

1083674

	registered interest
	date	07/03/2019
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Independent Case Examiner
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, pursuant to the Answer of 23 January 2019 to Question 210057, for each available year, what the (a) mean and (b) median waiting time is for complaints (i) which are not resolved within eight weeks of being accepted, (ii) which are not settled within 15 weeks of the investigation commencing and (iii) where an ICE report is not issued within 20 weeks of the investigation commencing.
	tabling member constituency	Motherwell and Wishaw
	tabling member printed	Marion Fellows
	uin	229798
	answer	answer is ministerial correction date of answer 12/03/2019 answer text <p>Whilst high level clearance target performance data is routinely included in the Independent Case Examiner’s Annual Report, the Office only retain case specific information for 26 months following case closure, and as such the requested information is only available for 2017/18 and the current reporting year. The available information is provided in the tables below.</p><p> </p><p><strong>Resolution</strong></p><p> </p><table><tbody><tr><td><p>Year</p></td><td><p>Mean - Time taken to resolve complaints that were not cleared within 8 weeks of the complaint being accepted for investigation</p></td><td><p>Median - Time taken to resolve complaints that were not cleared within 8 weeks of the complaint being accepted for investigation</p></td></tr><tr><td><p>2017/18 (April to March)</p></td><td><p>11 weeks</p></td><td><p>10 weeks</p></td></tr><tr><td><p>2018/19 (April to February 2019)</p></td><td><p>11 weeks</p></td><td><p>10 weeks</p></td></tr></tbody></table><p> </p><p><strong>Settlement</strong></p><p> </p><table><tbody><tr><td><p>Year</p></td><td><p>Mean - Time taken to settle complaints that were not cleared within 15 weeks of the investigation commencing</p></td><td><p>Median - Time taken to settle complaints that were not cleared within 15 weeks of the investigation commencing</p></td></tr><tr><td><p>2017/18 (April to March)</p></td><td><p>23 weeks</p></td><td><p>21 weeks</p></td></tr><tr><td><p>2018/19 (April to February 2019)</p></td><td><p>23 weeks</p></td><td><p>22 weeks</p></td></tr></tbody></table><p> </p><p><strong>ICE Report</strong></p><p> </p><table><tbody><tr><td><p>Year</p></td><td><p>Mean - Time taken to issue ICE Reports in those cases that were not concluded within 20 weeks of the investigation commencing</p></td><td><p>Median - Time taken to issue ICE Reports in those cases that were not concluded within 20 weeks of the investigation commencing</p></td></tr><tr><td><p>2017/18 (April to March)</p></td><td><p>30 weeks</p></td><td><p>28 weeks</p></td></tr><tr><td><p>2018/19 (April to February 2019)</p></td><td><p>27 weeks</p></td><td><p>26 weeks</p></td></tr></tbody></table><p> </p> answering member constituency North Swindon answering member printed Justin Tomlinson question first answered 12/03/2019 15:58:27 answering member 4105 label Biography information for Justin Tomlinson
	tabling member	4440 label Biography information for Marion Fellows

1083675

	registered interest
	date	07/03/2019
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Independent Case Examiner
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, pursuant to the Answer of 8 February 2019 to Question 217031 on Independent Case Examiner, what the (a) mean and (b) median waiting time is for complainants who are not informed within four weeks of whether their complaint has been accepted for investigation in each of the last three years.
	tabling member constituency	Motherwell and Wishaw
	tabling member printed	Marion Fellows
	uin	229799
	answer	answer is ministerial correction date of answer 12/03/2019 answer text <p>The Independent Case Examiner’s Office can only accept a complaint for investigation once it has (a) established that the complainant has exhausted the relevant business complaints process, and (b) reached agreement with the complainant regarding the scope of any investigation. The Office retain case specific information for 26 months following case closure, and as such the requested information is only available for 2017/18 and the current reporting year. The available information is provided in the table below.</p><p> </p><table><tbody><tr><td><p>Year</p></td><td><p>Mean – Time taken to inform complainants whether their complaint could be accepted for investigation, in those cases that exceeded the four week internal target</p></td><td><p>Median – Time taken to inform complainants whether their complaint could be accepted for investigation, in those cases that exceeded the four week internal target</p></td></tr><tr><td><p>2017/18 (April to March)</p></td><td><p>11 weeks</p></td><td><p>8 weeks</p></td></tr><tr><td><p>2018/19 (Year to date – April to February)</p></td><td><p>15 weeks</p></td><td><p>11 weeks</p></td></tr></tbody></table><p> </p> answering member constituency North Swindon answering member printed Justin Tomlinson question first answered 12/03/2019 15:44:46 answering member 4105 label Biography information for Justin Tomlinson
	tabling member	4440 label Biography information for Marion Fellows

1083677

	registered interest
	date	07/03/2019
	answering body	Department for Business, Energy and Industrial Strategy
	answering dept id	201
	answering dept short name	Business, Energy and Industrial Strategy
	answering dept sort name	Business, Energy and Industrial Strategy
	hansard heading	Post Offices: Closures
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Business, Energy and Industrial Strategy, how many post offices are temporarily closed in (a) Scotland, (b) England, (c) Wales, and (d) Northern Ireland.
	tabling member constituency	Motherwell and Wishaw
	tabling member printed	Marion Fellows
	uin	229801
	answer	answer is ministerial correction date of answer 12/03/2019 answer text <p>The Government recognises the critical role that post offices play in communities and for small businesses across the UK. This is why the Government committed to safeguard the post office network and protect existing rural services. The overall number of post offices across the UK remains at its most stable in decades with over 11,500 branches thanks to significant Government investment of over £2 billion since 2010.</p><p> </p><p>While the Government sets the strategic direction for the Post Office, it allows the company the commercial freedom to deliver this strategy as an independent business. Temporary closures across the UK is an operational matter for the Post Office. I have therefore asked the Group Chief Executive of Post Office Limited to write to the hon Member on this matter. A copy of the reply will be placed in the Libraries of the House.</p> answering member constituency Rochester and Strood answering member printed Kelly Tolhurst question first answered 12/03/2019 17:55:01 answering member 4487 label Biography information for Kelly Tolhurst
	tabling member	4440 label Biography information for Marion Fellows

1083678

	registered interest
	date	07/03/2019
	answering body	Department for Business, Energy and Industrial Strategy
	answering dept id	201
	answering dept short name	Business, Energy and Industrial Strategy
	answering dept sort name	Business, Energy and Industrial Strategy
	hansard heading	Post Offices: Closures
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Business, Energy and Industrial Strategy, how many (a) main, (b) local, (c) community, and (d) outreach post offices are temporarily closed in (i) Scotland, (ii) England, (iii) Wales, and (iv) Northern Ireland.
	tabling member constituency	Motherwell and Wishaw
	tabling member printed	Marion Fellows
	uin	229802
	answer	answer is ministerial correction date of answer 12/03/2019 answer text <p>The Government recognises the critical role that post offices play in communities and for small businesses across the UK. This is why the Government committed to safeguard the post office network and protect existing rural services. The overall number of post offices across the UK remains at its most stable in decades with over 11,500 branches thanks to significant Government investment of over £2 billion since 2010.</p><p> </p><p>While the Government sets the strategic direction for the Post Office, it allows the company the commercial freedom to deliver this strategy as an independent business. Temporary closures by branch types across the UK is an operational matter for the Post Office. I have therefore asked the Group Chief Executive of Post Office Limited, to write to the hon Member on this matter. A copy of the reply will be placed in the Libraries of the House.</p> answering member constituency Rochester and Strood answering member printed Kelly Tolhurst question first answered 12/03/2019 17:55:51 answering member 4487 label Biography information for Kelly Tolhurst
	tabling member	4440 label Biography information for Marion Fellows

1083679

	registered interest
	date	07/03/2019
	answering body	Department for Business, Energy and Industrial Strategy
	answering dept id	201
	answering dept short name	Business, Energy and Industrial Strategy
	answering dept sort name	Business, Energy and Industrial Strategy
	hansard heading	Post Office: Resignations
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Business, Energy and Industrial Strategy, how many sub-postmasters have resigned since the start of the Post Office Ltd's network transformation programme.
	tabling member constituency	Motherwell and Wishaw
	tabling member printed	Marion Fellows
	uin	229803
	answer	answer is ministerial correction date of answer 12/03/2019 answer text <p>The Government recognises the critical role that post offices play in communities and for small businesses across the UK. This is why the Government committed to safeguard the post office network and protect existing rural services. The overall number of post offices across the UK remains at its most stable in decades with over 11,500 branches thanks to significant Government investment of over £2 billion since 2010.</p><p> </p><p>While the Government sets the strategic direction for the Post Office, it allows the company the commercial freedom to deliver this strategy as an independent business. The number of sub-postmaster resignations since the start of the network transformation programme is an operational matter for the Post Office. I have therefore asked the Group Chief Executive of Post Office Limited, to write to the hon Member on this matter. A copy of the reply will be placed in the Libraries of the House.</p> answering member constituency Rochester and Strood answering member printed Kelly Tolhurst question first answered 12/03/2019 17:56:30 answering member 4487 label Biography information for Kelly Tolhurst
	tabling member	4440 label Biography information for Marion Fellows

1081728

	registered interest
	date	04/03/2019
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Bereavement Support Payment
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, for what reason her Department does not pay bereavement support to widows and widowers where tacit consent to marriage with their former partner was not given but where the material circumstances of their relationship were the same as those of a married couple.
	tabling member constituency	Motherwell and Wishaw
	tabling member printed	Marion Fellows
	uin	228066
	answer	answer is ministerial correction date of answer 07/03/2019 answer text <p>Marriage and civil partnerships are legal contracts that are associated with certain rights, including inheritance, recognition in the tax system and entitlement to certain benefits.</p><p> </p><p>A key principle of the National Insurance system is that all rights to benefits derived from another person’s contributions, such as bereavement benefits, are based on the concept of legal marriage or civil partnership.</p><p> </p><p>Under Scottish law, in certain circumstances, a person can be classed as married by cohabitation with habit and repute. Marriage by habit and repute was abolished for new relationships in 2006 by the Family Law (Scotland) Act. Marriages deemed to have been constituted prior to the 4 May 2006 are still recognised as such for benefit purposes.</p> answering member constituency North Swindon answering member printed Justin Tomlinson question first answered 07/03/2019 10:38:56 answering member 4105 label Biography information for Justin Tomlinson
	tabling member	4440 label Biography information for Marion Fellows