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tabling member › label	Biography information for Lord Brabazon of Tara
question text	To ask Her Majesty%27s Government what steps they are taking, if any, to ensure that European Health Insurance Card application forms on the official NHS or gov.uk websites appear at the top of internet search engines rather than those websites charging a fee.

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registered interest

date

exactly:

or between:
and

answering body

answering dept id

answering dept short name

answering dept sort name

hansard heading

house id

legislature


pref label

question text

tabling member printed

uin

answer

is ministerial correction

date of answer

exactly:

or between:
and

answer text

answering member printed

question first answered

answering member


label

tabling member


label

1042080

registered interest

date

15/01/2019

answering body

Department of Health and Social Care

answering dept id

answering dept short name

Health and Social Care

answering dept sort name

Health and Social Care

hansard heading

Health Services: Reciprocal Arrangements

house id

legislature

25277

	pref label	House of Lords

question text

To ask Her Majesty's Government what steps they are taking, if any, to ensure that European Health Insurance Card application forms on the official NHS or gov.uk websites appear at the top of internet search engines rather than those websites charging a fee.

tabling member printed

Lord Brabazon of Tara

uin

HL12825

answer

is ministerial correction

date of answer

29/01/2019

answer text

<p>The Department is aware of a problem with third-party websites presenting themselves as legitimate providers of Government services. The Government has taken robust steps to tackle misleading websites, routinely monitoring unofficial sites and reporting any cases of specious advertisements to the Advertising Standards Authority (ASA) and National Trading Standards (NTS). This helps to ensure that only official European Health Insurance Card application websites appear at the top of Internet search results.</p><p>The Government has also set up a webpage to enable members of the public to report misleading websites and lodge a complaint with Google and other search engine providers. Such customer insight forms an important aspect of representations made by Government authorities to the ASA and NTS in the continued effort to tackle misleading websites.</p>

answering member printed

Baroness Manzoor

question first answered

29/01/2019 17:27:03

answering member

4289

	label	Biography information for Baroness Manzoor

tabling member

3493

	label	Biography information for Lord Brabazon of Tara