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1139886
star this property registered interest false more like this
star this property date less than 2019-07-17more like thismore than 2019-07-17
star this property answering body
Ministry of Justice more like this
star this property answering dept id 54 more like this
star this property answering dept short name Justice more like this
star this property answering dept sort name Justice more like this
unstar this property hansard heading Probate: Computer Software more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Justice, what assessment he has made of the efficacy of the rollout of new software at probate registries across England and Wales. more like this
star this property tabling member constituency Dwyfor Meirionnydd more like this
star this property tabling member printed
Liz Saville Roberts more like this
star this property uin 278565 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2019-08-02more like thismore than 2019-08-02
unstar this property answer text <p>The recent, temporary increase in waiting times was caused by a combination of an increased volume of incoming work and the transition to a new case management system. The move to the new system meant that staff had to spend time being trained and familiarising themselves with it. There were also some initial performance issues which have now been resolved.</p><p> </p><p>At the end of June 2019, 93% of users indicated, from five feedback options, that they were satisfied or very satisfied with the online application service provided.</p><p> </p><p>Urgent action has been taken to address the delays which have been experienced in the probate service. Her Majesty’s Courts &amp; Tribunals Service (HMCTS) is increasing staffing levels and further improving the digital service to help reduce waiting times.</p><p> </p><p>Official statistics are not published on the average length of time from receipt of the application to the issue of a grant of probate and letters of administration. HMCTS internal management information, which is not subject to the rigorous quality assurance processes of official statistics, has been used to show the following average times from receipt of an application to a grant being issued:</p><table><tbody><tr><td><p><strong>Month and year </strong></p></td><td><p><strong>Average Weeks to grant issued </strong></p></td></tr><tr><td><p>January 2018</p></td><td><p>3</p></td></tr><tr><td><p>February 2018</p></td><td><p>3</p></td></tr><tr><td><p>March 2018</p></td><td><p>3</p></td></tr><tr><td><p>April 2018</p></td><td><p>3</p></td></tr><tr><td><p>May 2018</p></td><td><p>3</p></td></tr><tr><td><p>June 2018</p></td><td><p>3</p></td></tr><tr><td><p>July 2018</p></td><td><p>3</p></td></tr><tr><td><p>August 2018</p></td><td><p>3</p></td></tr><tr><td><p>September 2018</p></td><td><p>3</p></td></tr><tr><td><p>October 2018</p></td><td><p>3</p></td></tr><tr><td><p>November 2018</p></td><td><p>3</p></td></tr><tr><td><p>December 2018</p></td><td><p>3</p></td></tr><tr><td><p>January 2019</p></td><td><p>2</p></td></tr><tr><td><p>February 2019</p></td><td><p>2</p></td></tr><tr><td><p>March 2019</p></td><td><p>3</p></td></tr><tr><td><p> </p></td><td><p> </p></td></tr><tr><td><p>April 2019</p></td><td><p>2</p></td></tr><tr><td><p>May 2019</p></td><td><p>6</p></td></tr><tr><td><p>June 2019</p></td><td><p>9</p></td></tr></tbody></table><p> </p><p>These figures do not include cases which are waiting for a grant to be issued. The data from April 2019 to June 2019 have been extracted from the HMCTS Reform Core Case Data system, which is a new system in active development, and may not be directly comparable with figures for earlier periods. All figures, especially those for April 2019 to June 2019, are provisional and subject to revision.</p><p> </p><p>Some grants are experiencing delays of between four and six weeks outside of our targets as a result of significant increases in work during March and April and some technology issues which have now been resolved. We have recruited more staff and are now issuing in excess of 1,000 grants a day, which is bringing waiting times down further.</p>
star this property answering member constituency Charnwood more like this
star this property answering member printed Edward Argar more like this
star this property grouped question UIN
278566 more like this
278567 more like this
star this property question first answered
less than 2019-08-02T14:39:10.73Zmore like thismore than 2019-08-02T14:39:10.73Z
star this property answering member
4362
star this property label Biography information for Edward Argar more like this
star this property tabling member
4521
unstar this property label Biography information for Liz Saville Roberts remove filter
1139887
star this property registered interest false more like this
star this property date less than 2019-07-17more like thismore than 2019-07-17
star this property answering body
Ministry of Justice more like this
star this property answering dept id 54 more like this
star this property answering dept short name Justice more like this
star this property answering dept sort name Justice more like this
unstar this property hansard heading Probate: Computer Software more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Justice, what steps his Department has taken to mitigate the potential effect of the rollout of new software at probate registries across England and Wales on the length of time it takes to obtain grants of probate and letters of administration. more like this
star this property tabling member constituency Dwyfor Meirionnydd more like this
star this property tabling member printed
Liz Saville Roberts more like this
star this property uin 278566 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2019-08-02more like thismore than 2019-08-02
unstar this property answer text <p>The recent, temporary increase in waiting times was caused by a combination of an increased volume of incoming work and the transition to a new case management system. The move to the new system meant that staff had to spend time being trained and familiarising themselves with it. There were also some initial performance issues which have now been resolved.</p><p> </p><p>At the end of June 2019, 93% of users indicated, from five feedback options, that they were satisfied or very satisfied with the online application service provided.</p><p> </p><p>Urgent action has been taken to address the delays which have been experienced in the probate service. Her Majesty’s Courts &amp; Tribunals Service (HMCTS) is increasing staffing levels and further improving the digital service to help reduce waiting times.</p><p> </p><p>Official statistics are not published on the average length of time from receipt of the application to the issue of a grant of probate and letters of administration. HMCTS internal management information, which is not subject to the rigorous quality assurance processes of official statistics, has been used to show the following average times from receipt of an application to a grant being issued:</p><table><tbody><tr><td><p><strong>Month and year </strong></p></td><td><p><strong>Average Weeks to grant issued </strong></p></td></tr><tr><td><p>January 2018</p></td><td><p>3</p></td></tr><tr><td><p>February 2018</p></td><td><p>3</p></td></tr><tr><td><p>March 2018</p></td><td><p>3</p></td></tr><tr><td><p>April 2018</p></td><td><p>3</p></td></tr><tr><td><p>May 2018</p></td><td><p>3</p></td></tr><tr><td><p>June 2018</p></td><td><p>3</p></td></tr><tr><td><p>July 2018</p></td><td><p>3</p></td></tr><tr><td><p>August 2018</p></td><td><p>3</p></td></tr><tr><td><p>September 2018</p></td><td><p>3</p></td></tr><tr><td><p>October 2018</p></td><td><p>3</p></td></tr><tr><td><p>November 2018</p></td><td><p>3</p></td></tr><tr><td><p>December 2018</p></td><td><p>3</p></td></tr><tr><td><p>January 2019</p></td><td><p>2</p></td></tr><tr><td><p>February 2019</p></td><td><p>2</p></td></tr><tr><td><p>March 2019</p></td><td><p>3</p></td></tr><tr><td><p> </p></td><td><p> </p></td></tr><tr><td><p>April 2019</p></td><td><p>2</p></td></tr><tr><td><p>May 2019</p></td><td><p>6</p></td></tr><tr><td><p>June 2019</p></td><td><p>9</p></td></tr></tbody></table><p> </p><p>These figures do not include cases which are waiting for a grant to be issued. The data from April 2019 to June 2019 have been extracted from the HMCTS Reform Core Case Data system, which is a new system in active development, and may not be directly comparable with figures for earlier periods. All figures, especially those for April 2019 to June 2019, are provisional and subject to revision.</p><p> </p><p>Some grants are experiencing delays of between four and six weeks outside of our targets as a result of significant increases in work during March and April and some technology issues which have now been resolved. We have recruited more staff and are now issuing in excess of 1,000 grants a day, which is bringing waiting times down further.</p>
star this property answering member constituency Charnwood more like this
star this property answering member printed Edward Argar more like this
star this property grouped question UIN
278565 more like this
278567 more like this
star this property question first answered
less than 2019-08-02T14:39:10.777Zmore like thismore than 2019-08-02T14:39:10.777Z
star this property answering member
4362
star this property label Biography information for Edward Argar more like this
star this property tabling member
4521
unstar this property label Biography information for Liz Saville Roberts remove filter
1139888
star this property registered interest false more like this
star this property date less than 2019-07-17more like thismore than 2019-07-17
star this property answering body
Ministry of Justice more like this
star this property answering dept id 54 more like this
star this property answering dept short name Justice more like this
star this property answering dept sort name Justice more like this
unstar this property hansard heading Probate more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Justice, what the average time taken was to obtain grants of probate and letters of administration from probate registries across England and Wales in each month in 2018 and 2019. more like this
star this property tabling member constituency Dwyfor Meirionnydd more like this
star this property tabling member printed
Liz Saville Roberts more like this
star this property uin 278567 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2019-08-02more like thismore than 2019-08-02
unstar this property answer text <p>The recent, temporary increase in waiting times was caused by a combination of an increased volume of incoming work and the transition to a new case management system. The move to the new system meant that staff had to spend time being trained and familiarising themselves with it. There were also some initial performance issues which have now been resolved.</p><p> </p><p>At the end of June 2019, 93% of users indicated, from five feedback options, that they were satisfied or very satisfied with the online application service provided.</p><p> </p><p>Urgent action has been taken to address the delays which have been experienced in the probate service. Her Majesty’s Courts &amp; Tribunals Service (HMCTS) is increasing staffing levels and further improving the digital service to help reduce waiting times.</p><p> </p><p>Official statistics are not published on the average length of time from receipt of the application to the issue of a grant of probate and letters of administration. HMCTS internal management information, which is not subject to the rigorous quality assurance processes of official statistics, has been used to show the following average times from receipt of an application to a grant being issued:</p><table><tbody><tr><td><p><strong>Month and year </strong></p></td><td><p><strong>Average Weeks to grant issued </strong></p></td></tr><tr><td><p>January 2018</p></td><td><p>3</p></td></tr><tr><td><p>February 2018</p></td><td><p>3</p></td></tr><tr><td><p>March 2018</p></td><td><p>3</p></td></tr><tr><td><p>April 2018</p></td><td><p>3</p></td></tr><tr><td><p>May 2018</p></td><td><p>3</p></td></tr><tr><td><p>June 2018</p></td><td><p>3</p></td></tr><tr><td><p>July 2018</p></td><td><p>3</p></td></tr><tr><td><p>August 2018</p></td><td><p>3</p></td></tr><tr><td><p>September 2018</p></td><td><p>3</p></td></tr><tr><td><p>October 2018</p></td><td><p>3</p></td></tr><tr><td><p>November 2018</p></td><td><p>3</p></td></tr><tr><td><p>December 2018</p></td><td><p>3</p></td></tr><tr><td><p>January 2019</p></td><td><p>2</p></td></tr><tr><td><p>February 2019</p></td><td><p>2</p></td></tr><tr><td><p>March 2019</p></td><td><p>3</p></td></tr><tr><td><p> </p></td><td><p> </p></td></tr><tr><td><p>April 2019</p></td><td><p>2</p></td></tr><tr><td><p>May 2019</p></td><td><p>6</p></td></tr><tr><td><p>June 2019</p></td><td><p>9</p></td></tr></tbody></table><p> </p><p>These figures do not include cases which are waiting for a grant to be issued. The data from April 2019 to June 2019 have been extracted from the HMCTS Reform Core Case Data system, which is a new system in active development, and may not be directly comparable with figures for earlier periods. All figures, especially those for April 2019 to June 2019, are provisional and subject to revision.</p><p> </p><p>Some grants are experiencing delays of between four and six weeks outside of our targets as a result of significant increases in work during March and April and some technology issues which have now been resolved. We have recruited more staff and are now issuing in excess of 1,000 grants a day, which is bringing waiting times down further.</p>
star this property answering member constituency Charnwood more like this
star this property answering member printed Edward Argar more like this
star this property grouped question UIN
278565 more like this
278566 more like this
star this property question first answered
less than 2019-08-02T14:39:10.84Zmore like thismore than 2019-08-02T14:39:10.84Z
star this property answering member
4362
star this property label Biography information for Edward Argar more like this
star this property tabling member
4521
unstar this property label Biography information for Liz Saville Roberts remove filter
1138619
star this property registered interest false more like this
star this property date less than 2019-07-12more like thismore than 2019-07-12
star this property answering body
Home Office more like this
star this property answering dept id 1 more like this
star this property answering dept short name Home Office more like this
star this property answering dept sort name Home Office more like this
unstar this property hansard heading Police: Disciplinary Proceedings more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for the Home Department, pursuant to the Answer of 25 June 2019 to Question 267262 on Police: Disciplinary Proceedings, what assessment he has made of the effectiveness of requiring a written explanation in the event of an investigation going beyond 12 months times on lowering investigation times; and if he will make a statement. more like this
star this property tabling member constituency Dwyfor Meirionnydd more like this
star this property tabling member printed
Liz Saville Roberts more like this
star this property uin 276579 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2019-07-17more like thismore than 2019-07-17
unstar this property answer text <p>The Government intends to legislate to establish a requirement for the police and the Independent Office for Police Conduct (IOPC) to provide written notification to the Local Policing Body and, as appropriate, other prescribed parties, when an investigation into alleged police misconduct takes more than 12 months to complete.</p><p>A further notification will be required every 6 months thereafter if necessary. The notification will require the police or IOPC to provide an update on the progress of the investigation, an estimate of when it expects the report of the investigation to be submitted, an explanation for any delay and a summary of planned steps to bring the investigation to a conclusion.</p><p>This is the first time that the police or IOPC will have a statutory requirement to report on timeliness of investigations. This increased level of scrutiny is intended to improve accountability, and greater transparency will help to deliver further improvements in timeliness.</p> more like this
star this property answering member constituency Ruislip, Northwood and Pinner more like this
star this property answering member printed Mr Nick Hurd more like this
star this property grouped question UIN
276577 more like this
276578 more like this
star this property question first answered
less than 2019-07-17T15:45:38.7Zmore like thisremove minimum value filter
star this property answering member
1561
star this property label Biography information for Mr Nick Hurd more like this
star this property tabling member
4521
unstar this property label Biography information for Liz Saville Roberts remove filter