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answering dept short name	Environment, Food and Rural Affairs
tabling member › label	Biography information for Kirsten Oswald
answer › date of answer	2016-10-31

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registered interest

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exactly:

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answering body

answering dept id

answering dept short name

answering dept sort name

hansard heading

house id

legislature


pref label

question text

tabling member constituency

tabling member printed

uin

answer

is ministerial correction

date of answer

exactly:

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and

answer text

answering member constituency

answering member printed

question first answered

answering member


label

tabling member


label

619932

registered interest

date

24/10/2016

answering body

Department for Environment, Food and Rural Affairs

answering dept id

answering dept short name

Environment, Food and Rural Affairs

answering dept sort name

Environment, Food and Rural Affairs

hansard heading

Utilities: Billing

house id

legislature

25259

	pref label	House of Commons

question text

To ask the Secretary of State for Environment, Food and Rural Affairs, what estimate she has made of the average additional annual costs to domestic consumers who are unable to (a) pay utilities bills by direct debit or (b) receive utilities bills electronically in each of the last three years.

tabling member constituency

East Renfrewshire

tabling member printed

Kirsten Oswald

uin

49861

answer

is ministerial correction

date of answer

31/10/2016

answer text

The Department has not made any estimate of the average additional annual costs to domestic consumers who do not pay by direct debit or receive an electronic water bill. Water companies in England and Wales do not generally differentiate between customers that pay their water bill by direct debit or access their account online, and those that choose paper billing and annual payment. We are aware of two (Northumbrian Water and United Utilities) that offer an annual discount of £7 and £5 respectively. These discounts are not cross subsidised but reflect the value of the cost saving to companies and customers. These discounts are also an incentive to encourage greater sign up as there are benefits for both the customer and the company.

answering member constituency

Suffolk Coastal

answering member printed

Dr Thérèse Coffey

question first answered

31/10/2016 12:45:35

answering member

4098

	label	Biography information for Dr Thérèse Coffey

tabling member

4413

	label	Biography information for Kirsten Oswald