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1129194
registered interest false more like this
date remove maximum value filtermore like thismore than 2019-06-03
answering body
Department for Digital, Culture, Media and Sport more like this
answering dept id 10 more like this
answering dept short name Digital, Culture, Media and Sport more like this
answering dept sort name Digital, Culture, Media and Sport more like this
hansard heading Telephone Services: Fees and Charges more like this
house id 1 more like this
legislature
25259
pref label House of Commons more like this
question text To ask the Secretary of State for Digital, Culture, Media and Sport, what recent steps he has taken to protect vulnerable customers from exploitation by premium rate text services. more like this
tabling member constituency Cardiff West more like this
tabling member printed
Kevin Brennan more like this
uin 259028 remove filter
answer
answer
is ministerial correction false more like this
date of answer less than 2019-06-06more like thismore than 2019-06-06
answer text <p>In the UK, the Phone-paid Services Authority (PSA) regulates Premium Rate Services (PRS), which include premium rate text services. Providers of PRS must comply with the PSA Code of Practice which is approved by Ofcom, which includes specific protections for vulnerable consumers.</p><p> </p><p>The PSA has the power to take robust enforcement action against companies that breach their Code. In serious cases, the PSA Code Adjudication Tribunal may impose sanctions which can include ordering refunds to be paid to affected consumers, prohibition of the provider from providing services and fines of up to £250,000 for each breach of the Code.</p><p> </p><p>The PSA has recently consulted on draft proposals to strengthen the regulation of phone-paid services offered on a subscription basis. The PSA considered risks to consumers as part of the consultation including the specific risk of harm to vulnerable consumers. The consultation closed in May and the PSA will publish its response later this year.</p>
answering member constituency Stourbridge more like this
answering member printed Margot James more like this
question first answered
remove maximum value filtermore like thismore than 2019-06-06T15:08:35.097Z
answering member
4115
label Biography information for Margot James more like this
tabling member
1400
label Biography information for Kevin Brennan remove filter