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1129194
star this property registered interest false more like this
star this property date remove maximum value filtermore like thismore than 2019-06-03
star this property answering body
Department for Digital, Culture, Media and Sport more like this
star this property answering dept id 10 more like this
star this property answering dept short name Digital, Culture, Media and Sport more like this
star this property answering dept sort name Digital, Culture, Media and Sport more like this
unstar this property hansard heading Telephone Services: Fees and Charges more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Digital, Culture, Media and Sport, what recent steps he has taken to protect vulnerable customers from exploitation by premium rate text services. more like this
star this property tabling member constituency Cardiff West more like this
star this property tabling member printed
Kevin Brennan more like this
star this property uin 259028 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2019-06-06more like thismore than 2019-06-06
star this property answer text <p>In the UK, the Phone-paid Services Authority (PSA) regulates Premium Rate Services (PRS), which include premium rate text services. Providers of PRS must comply with the PSA Code of Practice which is approved by Ofcom, which includes specific protections for vulnerable consumers.</p><p> </p><p>The PSA has the power to take robust enforcement action against companies that breach their Code. In serious cases, the PSA Code Adjudication Tribunal may impose sanctions which can include ordering refunds to be paid to affected consumers, prohibition of the provider from providing services and fines of up to £250,000 for each breach of the Code.</p><p> </p><p>The PSA has recently consulted on draft proposals to strengthen the regulation of phone-paid services offered on a subscription basis. The PSA considered risks to consumers as part of the consultation including the specific risk of harm to vulnerable consumers. The consultation closed in May and the PSA will publish its response later this year.</p>
star this property answering member constituency Stourbridge remove filter
star this property answering member printed Margot James more like this
star this property question first answered
less than 2019-06-06T15:08:35.097Zmore like thismore than 2019-06-06T15:08:35.097Z
star this property answering member
4115
star this property label Biography information for Margot James more like this
unstar this property tabling member
1400
star this property label Biography information for Kevin Brennan remove filter
1125648
star this property registered interest false more like this
star this property date less than 2019-05-09more like thismore than 2019-05-09
star this property answering body
Department for Digital, Culture, Media and Sport more like this
star this property answering dept id 10 more like this
star this property answering dept short name Digital, Culture, Media and Sport more like this
star this property answering dept sort name Digital, Culture, Media and Sport more like this
unstar this property hansard heading PledgeMusic: Insolvency more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Digital, Culture, Media and Sport, what steps he has taken to protect musicians and consumers after the announcement that Pledge Music has been put into administration. more like this
star this property tabling member constituency Cardiff West more like this
star this property tabling member printed
Kevin Brennan more like this
star this property uin 252506 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2019-05-14more like thismore than 2019-05-14
star this property answer text <p>The Government takes the protection of consumers very seriously. It also supports the UK music industry and fair remuneration for artists. In the event that a company is unable to meet its contractual obligation when they fall into administration, consumers who paid for goods using their credit card are protected under section 75 of the Consumer Credit Act 1974 (CCA) and should contact their card issuing company. In some circumstances, debit card payments can be refunded through the Chargeback scheme and consumers should seek further information from their bank.</p><p>The Insolvency Agency, an executive agency of the Department for Business, Energy and Industrial Strategy, acts as an impartial source of information for the public and HMG on insolvency and redundancy matters.</p><p> </p> more like this
star this property answering member constituency Stourbridge remove filter
star this property answering member printed Margot James more like this
star this property question first answered
less than 2019-05-14T16:51:10.437Zmore like thismore than 2019-05-14T16:51:10.437Z
star this property answering member
4115
star this property label Biography information for Margot James more like this
unstar this property tabling member
1400
star this property label Biography information for Kevin Brennan remove filter