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1091334
unstar this property registered interest false more like this
star this property date less than 2019-03-19more like thismore than 2019-03-19
star this property answering body
Treasury more like this
star this property answering dept id 14 more like this
star this property answering dept short name Treasury more like this
star this property answering dept sort name Treasury more like this
star this property hansard heading Cars: Insurance more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Chancellor of the Exchequer, what plans his Department has to ban car insurers from imposing compulsory change of address fees on their policy holders. more like this
star this property tabling member constituency York Outer more like this
star this property tabling member printed
Julian Sturdy more like this
star this property uin 234172 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2019-03-26more like thismore than 2019-03-26
star this property answer text <p>The Government is determined that insurers should treat customers fairly and firms are required to do so under the Financial Conduct Authority (FCA) rules. The FCA requires firms to act fairly in accordance with the best interests of customers. Customers that believe that they have been treated unfairly, such as their insurer charging fees disproportionate to the level of work involved, should make a formal complaint to their insurer.</p><p> </p><p>If they then feel that their complaint has not been dealt with satisfactorily they can refer the matter to the Financial Ombudsman Service (FOS) - an independent body set up to provide arbitration in such cases. The decision of the FOS is binding on insurers up to the value of £150,000.</p> more like this
star this property answering member constituency Salisbury more like this
star this property answering member printed John Glen remove filter
star this property question first answered
less than 2019-03-26T13:09:44.453Zmore like thismore than 2019-03-26T13:09:44.453Z
star this property answering member
4051
star this property label Biography information for John Glen more like this
star this property tabling member
4079
star this property label Biography information for Julian Sturdy remove filter
935302
unstar this property registered interest false more like this
star this property date less than 2018-07-06more like thismore than 2018-07-06
star this property answering body
Treasury more like this
star this property answering dept id 14 more like this
star this property answering dept short name Treasury more like this
star this property answering dept sort name Treasury more like this
star this property hansard heading Financial Services: Payments more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Chancellor of the Exchequer, with reference to his Department's consultation on Cash and digital payments in the new economy, published on 13 March 2018, when his Department plans to respond to that consultation; and if he will make a statement. more like this
star this property tabling member constituency York Outer more like this
star this property tabling member printed
Julian Sturdy more like this
star this property uin 161547 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2018-07-16more like thismore than 2018-07-16
star this property answer text <p>In January 2018, European Union legislation (PSDII) introduced a mandatory ban on surcharging for the vast majority of consumer cards - Visa and MasterCard - with the Government extending the ban to all retail payment instruments. The intention is to make the rules around surcharging less confusing for customers and reduce the chances of the customer being taken advantage of by any unscrupulous firms.</p><p>This builds on action already taken by the Government through the Consumer Rights (Payment Surcharges) Regulations 2012, which set out to improve transparency to facilitate competition and address excessive payment surcharges.</p><p>Government has not made a formal assessment of the impact of the Consumer Rights (Payment Surcharge) Regulations. However, in Spring, the Government launched a call for evidence on cash and digital payments in the new economy. It sought information on how the shift from cash to digital payments impacts on different sectors, different regions and different demographics. As part of this call for evidence, views on the surcharging ban were provided. The Government will formally respond to the call for evidence in due course.</p>
star this property answering member constituency Salisbury more like this
star this property answering member printed John Glen remove filter
star this property grouped question UIN
161548 more like this
161549 more like this
star this property question first answered
less than 2018-07-16T09:39:09.467Zmore like thismore than 2018-07-16T09:39:09.467Z
star this property answering member
4051
star this property label Biography information for John Glen more like this
star this property tabling member
4079
star this property label Biography information for Julian Sturdy remove filter
935303
unstar this property registered interest false more like this
star this property date less than 2018-07-06more like thismore than 2018-07-06
star this property answering body
Treasury more like this
star this property answering dept id 14 more like this
star this property answering dept short name Treasury more like this
star this property answering dept sort name Treasury more like this
star this property hansard heading Credit Cards: Fees and Charges more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Chancellor of the Exchequer, what steps his Department is taking to tackle excessive card payment surcharges. more like this
star this property tabling member constituency York Outer more like this
star this property tabling member printed
Julian Sturdy more like this
star this property uin 161548 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2018-07-16more like thismore than 2018-07-16
star this property answer text <p>In January 2018, European Union legislation (PSDII) introduced a mandatory ban on surcharging for the vast majority of consumer cards - Visa and MasterCard - with the Government extending the ban to all retail payment instruments. The intention is to make the rules around surcharging less confusing for customers and reduce the chances of the customer being taken advantage of by any unscrupulous firms.</p><p>This builds on action already taken by the Government through the Consumer Rights (Payment Surcharges) Regulations 2012, which set out to improve transparency to facilitate competition and address excessive payment surcharges.</p><p>Government has not made a formal assessment of the impact of the Consumer Rights (Payment Surcharge) Regulations. However, in Spring, the Government launched a call for evidence on cash and digital payments in the new economy. It sought information on how the shift from cash to digital payments impacts on different sectors, different regions and different demographics. As part of this call for evidence, views on the surcharging ban were provided. The Government will formally respond to the call for evidence in due course.</p>
star this property answering member constituency Salisbury more like this
star this property answering member printed John Glen remove filter
star this property grouped question UIN
161547 more like this
161549 more like this
star this property question first answered
less than 2018-07-16T09:39:09.42Zmore like thismore than 2018-07-16T09:39:09.42Z
star this property answering member
4051
star this property label Biography information for John Glen more like this
star this property tabling member
4079
star this property label Biography information for Julian Sturdy remove filter
935304
unstar this property registered interest false more like this
star this property date less than 2018-07-06more like thismore than 2018-07-06
star this property answering body
Treasury more like this
star this property answering dept id 14 more like this
star this property answering dept short name Treasury more like this
star this property answering dept sort name Treasury more like this
star this property hansard heading Credit Cards: Fees and Charges more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Chancellor of the Exchequer, what assessment his Department has made of the effectiveness of the Consumer Rights (Payment Surcharge) Regulations 2012 in tackling excessive card payment surcharges. more like this
star this property tabling member constituency York Outer more like this
star this property tabling member printed
Julian Sturdy more like this
star this property uin 161549 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2018-07-16more like thismore than 2018-07-16
star this property answer text <p>In January 2018, European Union legislation (PSDII) introduced a mandatory ban on surcharging for the vast majority of consumer cards - Visa and MasterCard - with the Government extending the ban to all retail payment instruments. The intention is to make the rules around surcharging less confusing for customers and reduce the chances of the customer being taken advantage of by any unscrupulous firms.</p><p>This builds on action already taken by the Government through the Consumer Rights (Payment Surcharges) Regulations 2012, which set out to improve transparency to facilitate competition and address excessive payment surcharges.</p><p>Government has not made a formal assessment of the impact of the Consumer Rights (Payment Surcharge) Regulations. However, in Spring, the Government launched a call for evidence on cash and digital payments in the new economy. It sought information on how the shift from cash to digital payments impacts on different sectors, different regions and different demographics. As part of this call for evidence, views on the surcharging ban were provided. The Government will formally respond to the call for evidence in due course.</p>
star this property answering member constituency Salisbury more like this
star this property answering member printed John Glen remove filter
star this property grouped question UIN
161547 more like this
161548 more like this
star this property question first answered
less than 2018-07-16T09:39:09.53Zmore like thismore than 2018-07-16T09:39:09.53Z
star this property answering member
4051
star this property label Biography information for John Glen more like this
star this property tabling member
4079
star this property label Biography information for Julian Sturdy remove filter