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<p>The Home Office is putting in place measures to ensure that the EU Settlement Scheme
is streamlined, user-friendly and accessible to all prospective applicants. That is
why we are working in partnership with vulnerable group representatives, local authorities
and other experts to make sure we reach everyone.</p><p>Since November 2017, we have
held monthly meetings with representatives of EU citizens on the design and development
of the scheme and communications plans. We have been working closely with these groups
to identify the needs of potentially vulnerable applicants including the disabled,
elderly and isolated. There will be a broad range of support in place; for those who
need non-specialist support there is the assisted digital service for technological
support, and the Settlement Resolution Centre which will be able to assist with questions
relating to the application process.</p><p>When the scheme fully opens by 30 March,
there will be further routes available to have identity documents checked. This includes
posting passports or ID cards to the Home Office to be checked and returned, and there
will be over 50 locations all over the country where applicants can have their document
scanned.</p><p>The Home Office is committed to supporting vulnerable EU citizens to
obtain UK immigration status and we will continue to engage with representative groups
to ensure the needs of vulnerable citizens are taken into account</p>
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