||<p>A small proof-of-concept trial was undertaken in 2016. The trial was led by Universal
Credit officials who worked with DISC Holdings (formerly Govcoin) to trial an app
on a mobile phone that customers could use to receive and manage benefit payments.</p><p>
</p><p>The trial provided valuable insight into customer needs, and this was used
to inform the decision to develop a future method of payment strategy that outlines
DWP’s commitment to improving the methods available to make payments to customers.
The Department is currently working with industry to identify new and emerging payment
opportunities that suit the needs of DWP and its customers, in support of the future