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<p>There are three courses available to support Members’ staff whose roles bring them
into contact with vulnerable people:</p><ul><li>Conversations with vulnerable people
– which includes how to engage with someone who may present with suicidal feelings;</li></ul><p>
</p><ul><li>Building emotional resilience – which seeks to develop the emotional skills
required to cope with the personal stress of handling emotive situations; and</li></ul><p>
</p><ul><li>Mental health awareness – which includes being aware of suicidal feelings.</li></ul><p>
</p><p> </p><p><br>The training is provided by the Samaritans and Mind and is delivered
on demand both in Westminster and in City locations around the UK.</p><p>Support for
Members’ staff is available through an Employee Assistance Programme provided by Health
Assured. This is a free confidential helpline that is available 24/7 for all Members’
staff provided on behalf of the House that allows staff to discuss and seek advice
on personal and professional issues, including stress at work. Additionally, face-to-face
counselling sessions can be offered where appropriate.</p>
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