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824656
star this property registered interest false more like this
star this property date less than 2018-01-17more like thismore than 2018-01-17
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
star this property hansard heading Universal Credit: Telephone Services more like this
unstar this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, what steps her Department is taking to ensure that the universal credit helpline is properly resourced to cater for the volume of calls it is receiving. more like this
star this property tabling member constituency Barnsley Central more like this
star this property tabling member printed
Dan Jarvis more like this
star this property uin 123457 more like this
star this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer less than 2018-01-22more like thismore than 2018-01-22
star this property answer text <p>The Department for Work and Pensions operates a virtual telephony platform which enables it to manage fluctuating call demands by increasing or decreasing the number of agents it uses to handle calls.</p><p> </p><p>Every week the Department matches the required capacity and resources to its telephony forecast to ensure it meets demand and delivers a good service across all channels. This capacity is set up to scale up in line with new claims as the service expands further this year.</p> more like this
star this property answering member constituency Reading West more like this
star this property answering member printed Alok Sharma more like this
star this property question first answered
less than 2018-01-22T16:38:59.063Zmore like thismore than 2018-01-22T16:38:59.063Z
star this property answering member
4014
star this property label Biography information for Alok Sharma more like this
star this property tabling member
4243
unstar this property label Biography information for Dan Jarvis remove filter
838235
star this property registered interest false more like this
star this property date less than 2018-02-07more like thismore than 2018-02-07
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
star this property hansard heading Universal Credit: Lone Parents more like this
unstar this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, what assessment his Department has made of the adequacy of the level of the lone parent work allowance. more like this
star this property tabling member constituency Barnsley Central more like this
star this property tabling member printed
Dan Jarvis more like this
star this property uin 127133 more like this
star this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer less than 2018-02-20more like thismore than 2018-02-20
star this property answer text <p>We have not made a formal assessment of the impact of the work allowance and have no current plans to do so. The Department is helping families keep more of what they earn by increasing Work Allowances by 3% from April 2018.</p><p><strong> </strong></p> more like this
star this property answering member constituency Reading West more like this
star this property answering member printed Alok Sharma more like this
star this property grouped question UIN 127134 more like this
star this property question first answered
less than 2018-02-20T11:23:19.367Zmore like thismore than 2018-02-20T11:23:19.367Z
star this property answering member
4014
star this property label Biography information for Alok Sharma more like this
star this property tabling member
4243
unstar this property label Biography information for Dan Jarvis remove filter
838236
star this property registered interest false more like this
star this property date less than 2018-02-07more like thismore than 2018-02-07
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
star this property hansard heading Universal Credit: Lone Parents more like this
unstar this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, if his Department will make an assessment of the adequacy of the current level of the lone parent work allowance. more like this
star this property tabling member constituency Barnsley Central more like this
star this property tabling member printed
Dan Jarvis more like this
star this property uin 127134 more like this
star this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer less than 2018-02-20more like thismore than 2018-02-20
star this property answer text <p>We have not made a formal assessment of the impact of the work allowance and have no current plans to do so. The Department is helping families keep more of what they earn by increasing Work Allowances by 3% from April 2018.</p><p><strong> </strong></p> more like this
star this property answering member constituency Reading West more like this
star this property answering member printed Alok Sharma more like this
star this property grouped question UIN 127133 more like this
star this property question first answered
less than 2018-02-20T11:23:19.417Zmore like thismore than 2018-02-20T11:23:19.417Z
star this property answering member
4014
star this property label Biography information for Alok Sharma more like this
star this property tabling member
4243
unstar this property label Biography information for Dan Jarvis remove filter
935249
star this property registered interest true more like this
star this property date less than 2018-07-06more like thismore than 2018-07-06
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
star this property hansard heading Universal Credit more like this
unstar this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, what assessment she has made of the effectiveness of the online journal for universal credit; and whether her Department has plans to improve the journals for benefits claimants. more like this
star this property tabling member constituency Barnsley Central more like this
star this property tabling member printed
Dan Jarvis more like this
star this property uin 161553 more like this
star this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer less than 2018-07-11more like thismore than 2018-07-11
star this property answer text <p>The recently published Claimant Survey shows claimants are largely very positive about key aspects of the digital service, such as the journal. Overall, eight in ten (79 per cent) claimants said they found the journal easy to use, while three quarters (75 per cent) said it was a useful way to keep a record of their progress. A similar proportion (74 per cent) said the journal was a useful way to communicate with their work coach, while 68 per cent said they use it to keep evidence of their job seeking or work preparation activity.</p><p> </p><p>As part of our test and learn approach to Universal Credit, we update and improve the full service every two weeks, for example, a recent update gave claimants the ability to apply for an advance through their online account. These updates can include changes to the journal, adding functionality and improving ease of use.</p><p> </p> more like this
star this property answering member constituency Reading West more like this
star this property answering member printed Alok Sharma more like this
star this property question first answered
less than 2018-07-11T16:46:16.677Zmore like thismore than 2018-07-11T16:46:16.677Z
star this property answering member
4014
star this property label Biography information for Alok Sharma more like this
star this property tabling member
4243
unstar this property label Biography information for Dan Jarvis remove filter
937729
star this property registered interest true more like this
star this property date less than 2018-07-10more like thismore than 2018-07-10
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
star this property hansard heading Universal Credit: Internet more like this
unstar this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, how often staff in her Department that monitor the online journals for universal credit are notified when someone posts on their online journal. more like this
star this property tabling member constituency Barnsley Central more like this
star this property tabling member printed
Dan Jarvis more like this
star this property uin 162573 more like this
star this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer less than 2018-07-16more like thismore than 2018-07-16
star this property answer text <p>The case manager or work coach receives a notification in real time each time a claimant submits an entry to their online journal. Journal entries are monitored daily as part of our case management approach.</p> more like this
star this property answering member constituency Reading West more like this
star this property answering member printed Alok Sharma more like this
star this property question first answered
remove maximum value filtermore like thismore than 2018-07-16T14:20:24.567Z
star this property answering member
4014
star this property label Biography information for Alok Sharma more like this
star this property tabling member
4243
unstar this property label Biography information for Dan Jarvis remove filter
746713
star this property registered interest false more like this
star this property date less than 2017-06-29more like thismore than 2017-06-29
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
star this property hansard heading Children: Maintenance more like this
unstar this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, if he will allow the Child Maintenance Service to use Child Support Agency fraud investigations to inform its work. more like this
star this property tabling member constituency Barnsley Central more like this
star this property tabling member printed
Dan Jarvis more like this
star this property uin 1932 more like this
star this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer less than 2017-07-04more like thismore than 2017-07-04
star this property answer text <p>Where a Child Maintenance Service case has been referred to the Financial Investigations Unit we will use any previous Child Support Agency investigation findings as information to inform activity on the case. Evaluations will take place on a case by case basis to understand if historic findings are still relevant and fit with new legislation introduced by the Child Maintenance Service. There are currently no plans to change this process.</p> more like this
star this property answering member constituency Gosport more like this
star this property answering member printed Caroline Dinenage more like this
star this property question first answered
less than 2017-07-04T11:28:55.147Zmore like thismore than 2017-07-04T11:28:55.147Z
star this property answering member
4008
star this property label Biography information for Caroline Dinenage more like this
star this property tabling member
4243
unstar this property label Biography information for Dan Jarvis remove filter
746714
star this property registered interest false more like this
star this property date less than 2017-06-29more like thismore than 2017-06-29
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
star this property hansard heading Children: Maintenance more like this
unstar this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, what assessment he has made of the effect of the decision not to transfer Child Support Agency assessments to the Child Maintenance Service (CMS) on financial outcomes for CMS users. more like this
star this property tabling member constituency Barnsley Central more like this
star this property tabling member printed
Dan Jarvis more like this
star this property uin 1933 more like this
star this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer less than 2017-07-04more like thismore than 2017-07-04
star this property answer text <p>My Department considered the effect of case closure on children and their parents through a public consultation: “Supporting separated families; securing children’s futures” in July 2012. Our response to the consultation was published in November 2013.</p><p> </p><p>We have monitored the effects of case closure and the new statutory child maintenance scheme and published a research report on case closure in December 2016. We will continue to monitor the effects as the remaining cases are closed.</p> more like this
star this property answering member constituency Gosport more like this
star this property answering member printed Caroline Dinenage more like this
star this property question first answered
less than 2017-07-04T14:23:38.383Zmore like thismore than 2017-07-04T14:23:38.383Z
star this property answering member
4008
star this property label Biography information for Caroline Dinenage more like this
star this property tabling member
4243
unstar this property label Biography information for Dan Jarvis remove filter
746715
star this property registered interest false more like this
star this property date less than 2017-06-29more like thismore than 2017-06-29
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
star this property hansard heading Children: Maintenance more like this
unstar this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, what plans he has to allow the Child Maintenance Service to use Child Support Agency assessments to inform its work. more like this
star this property tabling member constituency Barnsley Central more like this
star this property tabling member printed
Dan Jarvis more like this
star this property uin 1934 more like this
star this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer less than 2017-07-04more like thismore than 2017-07-04
star this property answer text <p>Financial information used to calculate a liability within the child maintenance scheme comes directly from HMRC. This is faster and more accurate than relying on the Child Support Agency (CSA) assessment method of self reported income. Variation is available where parents believe there are additional factors that should be taken in to account. Where information held by the CSA is relevant to the likelihood of the liability being paid, for example if the case is subject to enforcement action, the Child Maintenance Service can take this into account when considering the arrangement by which future maintenance should be paid.</p> more like this
star this property answering member constituency Gosport more like this
star this property answering member printed Caroline Dinenage more like this
star this property question first answered
less than 2017-07-04T11:37:38.76Zmore like thismore than 2017-07-04T11:37:38.76Z
star this property answering member
4008
star this property label Biography information for Caroline Dinenage more like this
star this property tabling member
4243
unstar this property label Biography information for Dan Jarvis remove filter
747049
star this property registered interest false more like this
star this property date less than 2017-06-30more like thismore than 2017-06-30
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
star this property hansard heading Children: Maintenance more like this
unstar this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, whether the Child Maintenance Service is entitled to full access to (a) assessments made and (b) data held by the Child Support Agency. more like this
star this property tabling member constituency Barnsley Central more like this
star this property tabling member printed
Dan Jarvis more like this
star this property uin 2267 more like this
star this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer less than 2017-07-05more like thismore than 2017-07-05
star this property answer text <p>I refer the hon. Member to the answers provided to his questions on 4 July 2017 (1932, and 1934).</p> more like this
star this property answering member constituency Gosport more like this
star this property answering member printed Caroline Dinenage more like this
star this property question first answered
less than 2017-07-05T10:53:03.243Zmore like thismore than 2017-07-05T10:53:03.243Z
star this property answering member
4008
star this property label Biography information for Caroline Dinenage more like this
star this property tabling member
4243
unstar this property label Biography information for Dan Jarvis remove filter
750856
star this property registered interest false more like this
star this property date less than 2017-07-11more like thismore than 2017-07-11
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
star this property hansard heading Housing Benefit: East of England more like this
unstar this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, how many local authorities in the East of England (a) over-spent, (b) under-spent and (c) exactly spent their Discretionary Housing Payment funding allocations in each of the last three years. more like this
star this property tabling member constituency Barnsley Central more like this
star this property tabling member printed
Dan Jarvis more like this
star this property uin 4382 more like this
star this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer less than 2017-07-17more like thismore than 2017-07-17
star this property answer text <p>The End of Year Statistical monitoring returns for Discretionary Housing Payments provided by local authorities for the last three years can be found at the links below:-</p><p> </p><p><a href="https://www.gov.uk/government/statistics/use-of-discretionary-housing-payments-financial-year-201617" target="_blank">https://www.gov.uk/government/statistics/use-of-discretionary-housing-payments-financial-year-201617</a></p><p> </p><p><a href="https://www.gov.uk/government/statistics/use-of-discretionary-housing-payments-financial-year-201516" target="_blank">https://www.gov.uk/government/statistics/use-of-discretionary-housing-payments-financial-year-201516</a></p><p> </p><p><a href="https://www.gov.uk/government/statistics/use-of-discretionary-housing-payments-financial-year-201415" target="_blank">https://www.gov.uk/government/statistics/use-of-discretionary-housing-payments-financial-year-201415</a></p><p> </p><p> </p> more like this
star this property answering member constituency Gosport more like this
star this property answering member printed Caroline Dinenage more like this
star this property question first answered
less than 2017-07-17T14:18:09.347Zmore like thismore than 2017-07-17T14:18:09.347Z
star this property answering member
4008
star this property label Biography information for Caroline Dinenage more like this
star this property tabling member
4243
unstar this property label Biography information for Dan Jarvis remove filter