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637836

	registered interest
	date	16/11/2016
	answering body	Department for Culture, Media and Sport
	answering dept id	10
	answering dept short name	Culture, Media and Sport
	answering dept sort name	Culture, Media and Sport
	hansard heading	Department for Culture, Media and Sport: Social Media
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Culture, Media and Sport, whether her Department is monitoring content that is publicly available on social networking sites using overt monitoring techniques.
	tabling member constituency	Hammersmith
	tabling member printed	Andy Slaughter
	uin	53222
	answer	answer is ministerial correction date of answer 24/11/2016 answer text <p><del class="ministerial">No.</del></p><p><ins class="ministerial"></ins><ins class="ministerial">In respect of media management and campaign communications, the DCMS communications team monitor relevant publicly available social media content to evaluate the effectiveness of government campaigns. DCMS follows Government Communications Service (GCS) Standards using the GCS Evaluation Framework https://gcs.civilservice.gov.uk/guidance/evaluation/tools-and-resources/</ins></p> answering member constituency West Suffolk answering member printed Matt Hancock question first answered 24/11/2016 11:19:00 question first ministerially corrected 15/12/2016 12:44:07 answering member 4070 label Biography information for Matt Hancock previous answer version 22391 answering member constituency West Suffolk answering member printed Matt Hancock answering member 4070 label Biography information for Matt Hancock
	tabling member	1516 label Biography information for Andy Slaughter

637993

	registered interest
	date	16/11/2016
	answering body	Department for Transport
	answering dept id	27
	answering dept short name	Transport
	answering dept sort name	Transport
	hansard heading	Department for Transport: Social Media
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Transport, whether his Department is monitoring content that is publicly available on social networking sites using overt monitoring techniques.
	tabling member constituency	Hammersmith
	tabling member printed	Andy Slaughter
	uin	53234
	answer	answer is ministerial correction date of answer 24/11/2016 answer text <p>The department and its Agencies (Maritime &amp; Coastguard Agency, Driver &amp; Vehicle Licensing Agency, and Driver &amp; Vehicle Standards Agency) use a mixture of free and paid for tools to monitor online discussion and content publicly available on a variety of social networking sites. The content monitored stems from a variety of sources including professional news organisations, stakeholders and partner channels. Monitoring is carried out to enable the Department and its Agencies to better serve their customers and users of their services.</p><p> </p><p>The Vehicle Certification Agency do not monitor content on social networking sites.</p><p> </p><p>In respect of media management and campaign communications, department communications teams monitor relevant publicly available social media content to evaluate the effectiveness of government campaigns. Departments are encouraged to follow Government Communications Service (GCS) Standards using the GCS Evaluation Framework <a href="https://gcs.civilservice.gov.uk/guidance/evaluation/tools-and-resources/" target="_blank">https://gcs.civilservice.gov.uk/guidance/evaluation/tools-and-resources/</a>.</p> answering member constituency South Holland and The Deepings answering member printed Mr John Hayes question first answered 24/11/2016 10:16:52 answering member 350 label Biography information for Sir John Hayes
	tabling member	1516 label Biography information for Andy Slaughter