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<p>The Department published National Health Service patient, visitor and staff car
parking principles on 23 August 2014. These principles made it clear that NHS trusts
should provide concessions for several groups including visitors with relatives who
are gravely ill and visitors to relatives who have an extended stay in hospital. They
make it clear that NHS trusts should publish:</p><p> </p><p> </p><p> </p><p>- their
parking policy;</p><p> </p><p>- their implementation of the NHS car parking principles;</p><p>
</p><p>- financial information relating to their car parking arrangements; and</p><p>
</p><p>- summarised complaint information on car parking and actions taken in response.</p><p>
</p><p> </p><p> </p><p>In line with our policy of making all key information transparently
available to patients, our expectation is that this information including information
on concessions will be displayed prominently on trust websites so that patients and
the public can hold the NHS locally to account where unfair parking charges and practices
remain in place.</p><p> </p><p> </p><p> </p><p>The Health and Social Care Information
Centre collects information annually via the Patient-Led Assessments of the Care Environment
(PLACE) on behalf of the Department on NHS compliance with these principles, including
the provision of concessions. The published results provide assurance to patients
and the public that NHS organisations are complying with the Principles.</p><p> </p><p>
</p><p> </p><p>To help NHS organisations deliver the above principles the Department
published NHS Car Parking Management: Environment and Sustainability (HTM 07-03) on
25 March 2015.</p><p> </p>
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