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1716187

registered interest
date	07/05/2024
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Children: Maintenance
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, how many child maintenance cases were moved from collect and pay to direct pay in (a) 2022 and (b) 2023.
tabling member constituency	West Lancashire
tabling member printed	Ashley Dalton
uin	25127
answer	answer is ministerial correction date of answer 15/05/2024 answer text <p>The Child Maintenance Service (CMS) operates 2 service types: Direct Pay and Collect and Pay. In Direct Pay cases, the CMS provides a maintenance calculation and issues a payment schedule, but the payments are arranged privately between the receiving parent and the paying parent. In Collect and Pay, the CMS collects the maintenance from the paying parent and transfers it to the receiving parent.</p><p>Since Direct Pay was introduced, the CMS has made several improvements to how the service operates. The importance of full and on-time maintenance payments is emphasised in all cases and the CMS will notify parents at the start of every case, and at each annual review, what to do if their arrangement breaks down.</p><p>The CMS also sends SMS messages to all receiving parents using the Direct Pay service to remind them to contact the CMS if their maintenance arrangement is not working. My Child Maintenance Case, which is a parent’s online service account with the CMS, also reminds parents to check their bank account for receipt of direct payments and encourages digital reporting of any missed payments.</p><p>If a Direct Pay arrangement breaks down, the case will be moved to Collect and Pay where the CMS collects the money from the paying parent and transfers it to the receiving parent. Further enforcement action can also be taken if parents continue to fail to pay.</p><p>Government takes the issue of domestic abuse extremely seriously and recognises that domestic abuse often continues and can worsen after separation, which can have detrimental impacts on the welfare of children.</p><p>The CMS has procedures in place to ensure victims and survivors of domestic abuse can use its services safely. Of 29,000 new applications to the CMS in the quarter ending December 2023, 56% of applications were exempt from the application fee, largely on the grounds of domestic abuse.</p><p>The CMS recognises that domestic abuse can take many forms including physical, emotional, or financial abuse, violent or threatening behaviour and coercive control and has procedures in place to ensure domestic abuse cases are handled appropriately.</p><p>For parents using the Direct Pay service, the CMS can act as an intermediary to facilitate the exchange of bank details to help ensure there is no unwanted contact between parents and can provide information on how to set up bank accounts with a centralised sort code, which reduces the risk of a parent’s location being traced. CMS caseworkers will also signpost, where needed, to suitable domestic abuse organisations, if domestic abuse is raised or suspected.</p><p>The Department publishes quarterly statistics for the CMS. Latest statistics are available up to <a href="https://www.gov.uk/government/statistics/child-maintenance-service-statistics-data-to-december-2023" target="_blank">December 2023</a>, with statistics for the number of child maintenance cases moved from collect and pay to direct pay shown in ‘Table 4: Service Type Changes, Great Britain, October 2015 to December 2023’ of the <a href="https://assets.publishing.service.gov.uk/media/6601806ff1d3a0666832ac65/national-tables-child-maintenance-service-to-december-2023.ods" target="_blank">National tables</a>.</p><p> </p><p>The information requested in relation to how many child maintenance cases were moved from collect and pay to direct pay where the child maintenance service was aware of domestic abuse in (a) 2022 and (b) 2023, is not readily available and to provide it would incur disproportionate cost.</p><p><strong><em> </em></strong></p><p>The Child Support Collection (Domestic Abuse) Act 2023 received Royal Assent on 28 June 2023 following a Private Members Bill that had full Government support. We announced a consultation early 2024 to seek views on how the CMS collects and transfers maintenance.</p><p> </p><p>On 8 May, the Department published a public consultation, Improving the Collection and Transfer of Payments, which follows the Child Support Collection (Domestic Abuse) Act 2023 receiving Royal Assent. The consultation proposes to remove the Direct Pay service completely, which will go further than the measures set out in the Act and provide the same level of protection for all parents.</p><p> </p><p>The consultation closes 31<sup>st</sup> July 2024. The Government will then carefully consider the feedback and a response will be published.</p><p> </p><p>To find out more information go to: Child Maintenance: Improving the collection and transfer of payments - GOV.UK (www.gov.uk)</p><p> </p><p> </p><p> </p> answering member constituency Blackpool North and Cleveleys answering member printed Paul Maynard grouped question UIN 25128 25129 question first answered 15/05/2024 13:49:18 answering member 3926 label Biography information for Paul Maynard
tabling member	4981 label Biography information for Ashley Dalton

1716188

registered interest
date	07/05/2024
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Children: Maintenance
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, how many child maintenance cases were moved from collect and pay to direct pay where the child maintenance service was aware of domestic abuse in (a) 2022 and (b) 2023.
tabling member constituency	West Lancashire
tabling member printed	Ashley Dalton
uin	25128
answer	answer is ministerial correction date of answer 15/05/2024 answer text <p>The Child Maintenance Service (CMS) operates 2 service types: Direct Pay and Collect and Pay. In Direct Pay cases, the CMS provides a maintenance calculation and issues a payment schedule, but the payments are arranged privately between the receiving parent and the paying parent. In Collect and Pay, the CMS collects the maintenance from the paying parent and transfers it to the receiving parent.</p><p>Since Direct Pay was introduced, the CMS has made several improvements to how the service operates. The importance of full and on-time maintenance payments is emphasised in all cases and the CMS will notify parents at the start of every case, and at each annual review, what to do if their arrangement breaks down.</p><p>The CMS also sends SMS messages to all receiving parents using the Direct Pay service to remind them to contact the CMS if their maintenance arrangement is not working. My Child Maintenance Case, which is a parent’s online service account with the CMS, also reminds parents to check their bank account for receipt of direct payments and encourages digital reporting of any missed payments.</p><p>If a Direct Pay arrangement breaks down, the case will be moved to Collect and Pay where the CMS collects the money from the paying parent and transfers it to the receiving parent. Further enforcement action can also be taken if parents continue to fail to pay.</p><p>Government takes the issue of domestic abuse extremely seriously and recognises that domestic abuse often continues and can worsen after separation, which can have detrimental impacts on the welfare of children.</p><p>The CMS has procedures in place to ensure victims and survivors of domestic abuse can use its services safely. Of 29,000 new applications to the CMS in the quarter ending December 2023, 56% of applications were exempt from the application fee, largely on the grounds of domestic abuse.</p><p>The CMS recognises that domestic abuse can take many forms including physical, emotional, or financial abuse, violent or threatening behaviour and coercive control and has procedures in place to ensure domestic abuse cases are handled appropriately.</p><p>For parents using the Direct Pay service, the CMS can act as an intermediary to facilitate the exchange of bank details to help ensure there is no unwanted contact between parents and can provide information on how to set up bank accounts with a centralised sort code, which reduces the risk of a parent’s location being traced. CMS caseworkers will also signpost, where needed, to suitable domestic abuse organisations, if domestic abuse is raised or suspected.</p><p>The Department publishes quarterly statistics for the CMS. Latest statistics are available up to <a href="https://www.gov.uk/government/statistics/child-maintenance-service-statistics-data-to-december-2023" target="_blank">December 2023</a>, with statistics for the number of child maintenance cases moved from collect and pay to direct pay shown in ‘Table 4: Service Type Changes, Great Britain, October 2015 to December 2023’ of the <a href="https://assets.publishing.service.gov.uk/media/6601806ff1d3a0666832ac65/national-tables-child-maintenance-service-to-december-2023.ods" target="_blank">National tables</a>.</p><p> </p><p>The information requested in relation to how many child maintenance cases were moved from collect and pay to direct pay where the child maintenance service was aware of domestic abuse in (a) 2022 and (b) 2023, is not readily available and to provide it would incur disproportionate cost.</p><p><strong><em> </em></strong></p><p>The Child Support Collection (Domestic Abuse) Act 2023 received Royal Assent on 28 June 2023 following a Private Members Bill that had full Government support. We announced a consultation early 2024 to seek views on how the CMS collects and transfers maintenance.</p><p> </p><p>On 8 May, the Department published a public consultation, Improving the Collection and Transfer of Payments, which follows the Child Support Collection (Domestic Abuse) Act 2023 receiving Royal Assent. The consultation proposes to remove the Direct Pay service completely, which will go further than the measures set out in the Act and provide the same level of protection for all parents.</p><p> </p><p>The consultation closes 31<sup>st</sup> July 2024. The Government will then carefully consider the feedback and a response will be published.</p><p> </p><p>To find out more information go to: Child Maintenance: Improving the collection and transfer of payments - GOV.UK (www.gov.uk)</p><p> </p><p> </p><p> </p> answering member constituency Blackpool North and Cleveleys answering member printed Paul Maynard grouped question UIN 25127 25129 question first answered 15/05/2024 13:49:18 answering member 3926 label Biography information for Paul Maynard
tabling member	4981 label Biography information for Ashley Dalton

1716189

registered interest
date	07/05/2024
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Child Support Collection (Domestic Abuse) Act 2023
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what his planned timetable is for laying secondary legislation to implement the Child Support Collection (Domestic Abuse) Act 2023.
tabling member constituency	West Lancashire
tabling member printed	Ashley Dalton
uin	25129
answer	answer is ministerial correction date of answer 15/05/2024 answer text <p>The Child Maintenance Service (CMS) operates 2 service types: Direct Pay and Collect and Pay. In Direct Pay cases, the CMS provides a maintenance calculation and issues a payment schedule, but the payments are arranged privately between the receiving parent and the paying parent. In Collect and Pay, the CMS collects the maintenance from the paying parent and transfers it to the receiving parent.</p><p>Since Direct Pay was introduced, the CMS has made several improvements to how the service operates. The importance of full and on-time maintenance payments is emphasised in all cases and the CMS will notify parents at the start of every case, and at each annual review, what to do if their arrangement breaks down.</p><p>The CMS also sends SMS messages to all receiving parents using the Direct Pay service to remind them to contact the CMS if their maintenance arrangement is not working. My Child Maintenance Case, which is a parent’s online service account with the CMS, also reminds parents to check their bank account for receipt of direct payments and encourages digital reporting of any missed payments.</p><p>If a Direct Pay arrangement breaks down, the case will be moved to Collect and Pay where the CMS collects the money from the paying parent and transfers it to the receiving parent. Further enforcement action can also be taken if parents continue to fail to pay.</p><p>Government takes the issue of domestic abuse extremely seriously and recognises that domestic abuse often continues and can worsen after separation, which can have detrimental impacts on the welfare of children.</p><p>The CMS has procedures in place to ensure victims and survivors of domestic abuse can use its services safely. Of 29,000 new applications to the CMS in the quarter ending December 2023, 56% of applications were exempt from the application fee, largely on the grounds of domestic abuse.</p><p>The CMS recognises that domestic abuse can take many forms including physical, emotional, or financial abuse, violent or threatening behaviour and coercive control and has procedures in place to ensure domestic abuse cases are handled appropriately.</p><p>For parents using the Direct Pay service, the CMS can act as an intermediary to facilitate the exchange of bank details to help ensure there is no unwanted contact between parents and can provide information on how to set up bank accounts with a centralised sort code, which reduces the risk of a parent’s location being traced. CMS caseworkers will also signpost, where needed, to suitable domestic abuse organisations, if domestic abuse is raised or suspected.</p><p>The Department publishes quarterly statistics for the CMS. Latest statistics are available up to <a href="https://www.gov.uk/government/statistics/child-maintenance-service-statistics-data-to-december-2023" target="_blank">December 2023</a>, with statistics for the number of child maintenance cases moved from collect and pay to direct pay shown in ‘Table 4: Service Type Changes, Great Britain, October 2015 to December 2023’ of the <a href="https://assets.publishing.service.gov.uk/media/6601806ff1d3a0666832ac65/national-tables-child-maintenance-service-to-december-2023.ods" target="_blank">National tables</a>.</p><p> </p><p>The information requested in relation to how many child maintenance cases were moved from collect and pay to direct pay where the child maintenance service was aware of domestic abuse in (a) 2022 and (b) 2023, is not readily available and to provide it would incur disproportionate cost.</p><p><strong><em> </em></strong></p><p>The Child Support Collection (Domestic Abuse) Act 2023 received Royal Assent on 28 June 2023 following a Private Members Bill that had full Government support. We announced a consultation early 2024 to seek views on how the CMS collects and transfers maintenance.</p><p> </p><p>On 8 May, the Department published a public consultation, Improving the Collection and Transfer of Payments, which follows the Child Support Collection (Domestic Abuse) Act 2023 receiving Royal Assent. The consultation proposes to remove the Direct Pay service completely, which will go further than the measures set out in the Act and provide the same level of protection for all parents.</p><p> </p><p>The consultation closes 31<sup>st</sup> July 2024. The Government will then carefully consider the feedback and a response will be published.</p><p> </p><p>To find out more information go to: Child Maintenance: Improving the collection and transfer of payments - GOV.UK (www.gov.uk)</p><p> </p><p> </p><p> </p> answering member constituency Blackpool North and Cleveleys answering member printed Paul Maynard grouped question UIN 25127 25128 question first answered 15/05/2024 13:49:18 answering member 3926 label Biography information for Paul Maynard
tabling member	4981 label Biography information for Ashley Dalton

1701459

registered interest
date	16/04/2024
answering body	Department of Health and Social Care
answering dept id	17
answering dept short name	Health and Social Care
answering dept sort name	Health and Social Care
hansard heading	Semaglutide: Procurement
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Health and Social Care, what steps she is taking with pharmaceutical companies to increase the supply of semaglutide.
tabling member constituency	West Lancashire
tabling member printed	Ashley Dalton
uin	22201
answer	answer is ministerial correction date of answer 22/04/2024 answer text <p>The Department has worked intensively with industry to seek commitments from them to address issues with the supply of glucagon-like peptide-1 receptor agonists (GLP-1 RAs), including semaglutide, to expedite deliveries and boost supplies. As a result, the overall supply position in the United Kingdom has improved. Guidance for healthcare professionals now allows for the initiation of new patients on Rybelsus tablets, an oral semaglutide, and provides advice on what to prescribe patients who are unable to obtain their existing GLP-1 RA treatment whilst there continue to be disruptions to the supply of some products, including semaglutide. These disruptions are affecting many countries around the world, and aren’t specific to the UK.</p><p>We continue to work with international partners, given the global nature of medical supply chains, collaborating to share best practice and manage and respond to common threats to supply, including on semaglutide and other GLP-1 RAs licensed for treating patients with type 2 diabetes.</p> answering member constituency Pendle answering member printed Andrew Stephenson grouped question UIN 22202 22203 question first answered 22/04/2024 09:40:27 answering member 4044 label Biography information for Andrew Stephenson
tabling member	4981 label Biography information for Ashley Dalton

1701460

registered interest
date	16/04/2024
answering body	Department of Health and Social Care
answering dept id	17
answering dept short name	Health and Social Care
answering dept sort name	Health and Social Care
hansard heading	Semaglutide: Diabetes
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Health and Social Care, what assessment she has made of the potential impact of the guidance submitted to medical professions on the prescription of semaglutide on the availability of that drug for people suffering from type 2 diabetes.
tabling member constituency	West Lancashire
tabling member printed	Ashley Dalton
uin	22202
answer	answer is ministerial correction date of answer 22/04/2024 answer text <p>The Department has worked intensively with industry to seek commitments from them to address issues with the supply of glucagon-like peptide-1 receptor agonists (GLP-1 RAs), including semaglutide, to expedite deliveries and boost supplies. As a result, the overall supply position in the United Kingdom has improved. Guidance for healthcare professionals now allows for the initiation of new patients on Rybelsus tablets, an oral semaglutide, and provides advice on what to prescribe patients who are unable to obtain their existing GLP-1 RA treatment whilst there continue to be disruptions to the supply of some products, including semaglutide. These disruptions are affecting many countries around the world, and aren’t specific to the UK.</p><p>We continue to work with international partners, given the global nature of medical supply chains, collaborating to share best practice and manage and respond to common threats to supply, including on semaglutide and other GLP-1 RAs licensed for treating patients with type 2 diabetes.</p> answering member constituency Pendle answering member printed Andrew Stephenson grouped question UIN 22201 22203 question first answered 22/04/2024 09:40:27 answering member 4044 label Biography information for Andrew Stephenson
tabling member	4981 label Biography information for Ashley Dalton

1701461

registered interest
date	16/04/2024
answering body	Department of Health and Social Care
answering dept id	17
answering dept short name	Health and Social Care
answering dept sort name	Health and Social Care
hansard heading	Diabetes: Drugs
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Health and Social Care, whether she is working with her international counterparts to tackle supply issues relating to (a) semaglutide and (b) other glucagon-like peptide-1 receptor agonists licensed for treating patients with type 2 diabetes.
tabling member constituency	West Lancashire
tabling member printed	Ashley Dalton
uin	22203
answer	answer is ministerial correction date of answer 22/04/2024 answer text <p>The Department has worked intensively with industry to seek commitments from them to address issues with the supply of glucagon-like peptide-1 receptor agonists (GLP-1 RAs), including semaglutide, to expedite deliveries and boost supplies. As a result, the overall supply position in the United Kingdom has improved. Guidance for healthcare professionals now allows for the initiation of new patients on Rybelsus tablets, an oral semaglutide, and provides advice on what to prescribe patients who are unable to obtain their existing GLP-1 RA treatment whilst there continue to be disruptions to the supply of some products, including semaglutide. These disruptions are affecting many countries around the world, and aren’t specific to the UK.</p><p>We continue to work with international partners, given the global nature of medical supply chains, collaborating to share best practice and manage and respond to common threats to supply, including on semaglutide and other GLP-1 RAs licensed for treating patients with type 2 diabetes.</p> answering member constituency Pendle answering member printed Andrew Stephenson grouped question UIN 22201 22202 question first answered 22/04/2024 09:40:27 answering member 4044 label Biography information for Andrew Stephenson
tabling member	4981 label Biography information for Ashley Dalton

1685290

registered interest
date	26/01/2024
answering body	Home Office
answering dept id	1
answering dept short name	Home Office
answering dept sort name	Home Office
hansard heading	Police: Complaints
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for the Home Department, what steps he is taking to support local police forces to help them to deal with complaints backlogs.
tabling member constituency	West Lancashire
tabling member printed	Ashley Dalton
uin	11666
answer	answer is ministerial correction date of answer 05/02/2024 answer text <p>The Government implemented a series of legislative reforms in 2020 to the police complaints and disciplinary systems. These changes were designed to achieve a simpler, more proportionate, and customer-focused complaints system focused on learning and improvement.</p><p>The Independent Office for Police Conduct (IOPC) collects and publishes information from all police forces in England and Wales about the type of complaints they are receiving and how long they take to deal with them. The most recent police complaints statistics report can be found here:</p><p><a href="https://www.policeconduct.gov.uk/our-work/research-and-statistics/police-complaints-statistics" target="_blank">https://www.policeconduct.gov.uk/our-work/research-and-statistics/police-complaints-statistics</a></p><p>From the most recent publication (2022/23) the IOPC note that “more complaints are being sorted quickly, as the new system intended, with fewer complaints resulting in lengthy investigations. This is to be welcomed. In many cases these are being replaced with responses that are more proportionate with appropriate explanations and apologies.”</p><p>The IOPC, Home Office and wider policing sector are continuing to work with forces to seek to improve their handling of police complaints. The Home Office will also continue to collect, review and publish data annually on police complaints, conduct matters and recordable conduct matters.</p> answering member constituency Croydon South answering member printed Chris Philp question first answered 05/02/2024 12:06:45 answering member 4503 label Biography information for Chris Philp
tabling member	4981 label Biography information for Ashley Dalton

1684566

registered interest
date	23/01/2024
answering body	Department for Education
answering dept id	60
answering dept short name	Education
answering dept sort name	Education
hansard heading	Pre-school education
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Education, what recent assessment she has made of the potential impact of (a) the requirement for maintained nursery schools to have at least one teacher with qualified teacher status and (b) other Ofsted requirements on the levels of Government support required for maintained nursery schools.
tabling member constituency	West Lancashire
tabling member printed	Ashley Dalton
uin	11227
answer	answer is ministerial correction date of answer 30/01/2024 answer text <p>The government recognises that maintained nursery schools make a valuable contribution to improving the lives of some of our most disadvantaged children. They are high-quality providers: in August 2023, 62% of maintained nursery schools were judged to be outstanding by Ofsted and 35% were judged to be good. Like other early years providers, they are required to follow the early years foundation stage statutory framework.</p><p>As a result of being maintained schools, certain requirements are placed on maintained nursery schools, such as having to have at least one qualified teacher, a special educational needs coordinator and a head teacher. These are costs that other small early years providers do not face. In recognition of this, the government provides local authorities with supplementary funding for maintained nursery schools in their areas.</p><p>The department currently provides local authorities with around £70 million a year in supplementary funding for maintained nursery schools. For 2024/25, the department will increase this in line with the national average uplift to three and four year-old rates for the vast majority of local authorities. The department will also add additional funding for teachers’ pay and pensions into this supplementary funding.</p><p> </p><p> </p> answering member constituency Wantage answering member printed David Johnston question first answered 30/01/2024 15:51:24 answering member 4761 label Biography information for David Johnston
tabling member	4981 label Biography information for Ashley Dalton

1683133

registered interest
date	17/01/2024
answering body	Department for Environment, Food and Rural Affairs
answering dept id	13
answering dept short name	Environment, Food and Rural Affairs
answering dept sort name	Environment, Food and Rural Affairs
hansard heading	Water Supply: Public Bodies
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Environment, Food and Rural Affairs, what steps he is taking to bring forward legislative proposals to make it easier for communities to establish a Water Management Board.
tabling member constituency	West Lancashire
tabling member printed	Ashley Dalton
uin	10311
answer	answer is ministerial correction date of answer 26/01/2024 answer text <p>There is currently a technical barrier to the creation of new and expansion of existing internal drainage boards (IDBs), also known as water level management boards. The Government has amended the Land Drainage Act 1991, via the Environment Act 2021, to remove this barrier. This enables new updated valuation calculations for IDBs to use in apportioning their expenses between the beneficiaries of their work - drainage rates paid by farmers and special levies paid by local authorities - to be included in secondary legislation. We will aim to implement the statutory instrument as soon as possible, pending the outcome of the consultation which we hope to launch shortly.</p><p> </p><p>It is a local choice where a new IDB is created, where there is local support to do so.</p> answering member constituency Keighley answering member printed Robbie Moore question first answered 26/01/2024 10:35:03 answering member 4861 label Biography information for Robbie Moore
tabling member	4981 label Biography information for Ashley Dalton

1683164

registered interest
date	17/01/2024
answering body	Home Office
answering dept id	1
answering dept short name	Home Office
answering dept sort name	Home Office
hansard heading	Police: Complaints
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for the Home Department, what is the average time taken to investigate complaints by professional standards teams in police forces.
tabling member constituency	West Lancashire
tabling member printed	Ashley Dalton
uin	10323
answer	answer is ministerial correction date of answer 22/01/2024 answer text <p>The Independent Office for Police Conduct (IOPC) collects and publishes information from all police forces in England and Wales about the type of complaints they are receiving and how long they take to deal with them. The most recent police complaints statistics report can be found here:</p><p><a href="https://www.policeconduct.gov.uk/our-work/research-and-statistics/police-complaints-statistics" target="_blank">https://www.policeconduct.gov.uk/our-work/research-and-statistics/police-complaints-statistics</a></p><p>The first stage of complaint handling is for the relevant police force or appropriate body, such as a Police and Crime Commissioner’s Office, to consider how best to handle the complaint. Certain types of complaints can be resolved informally where it is appropriate to do so and the issue can be resolved quickly to the complainant’s satisfaction.</p><p>The IOPC data shows, in 2022/23 police forces finalised 55,524 allegations in complaint cases that were handled informally. On average, these allegations took 16 working days to finalise.</p><p>All complaints should be handled in a reasonable and proportionate manner by police forces. For formal complaints, this may mean responding to concerns raised and seeking to resolve them (in some cases via an investigation) and keeping the complainant properly informed throughout the process, and explaining the outcome, including closing the complaint.</p><p>The IOPC data shows, in 2022/23 police forces finalised a total of 71,805 allegations in complaint cases handled formally of which 17,098 were investigated accounting for 24%. Of those allegations finalised by local investigation, it took an average of 159 working days.</p> answering member constituency Croydon South answering member printed Chris Philp question first answered 22/01/2024 17:31:36 answering member 4503 label Biography information for Chris Philp
tabling member	4981 label Biography information for Ashley Dalton