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<p>Ofgem only holds data for smart meters in prepayment mode that have disconnected,
it is not possible to collect this data for traditional prepayment meters. One of
the benefits of smart prepayment over traditional prepayment meters is the ability
for energy suppliers to know when customers have gone off supply, and so offer timely
support.</p><p> </p><p>Ofgem hold data for Q1 – Q3 2022. The number of electricity
smart meters in GB that disconnected at least once across this period are provided
in the table below. Not all disconnections will be due to affordability issues.</p><p>
</p><table><tbody><tr><td><p>Q1 2022</p></td><td><p>510,574</p></td></tr><tr><td><p>Q2
2022</p></td><td><p>660,135</p></td></tr><tr><td><p>Q3 2022</p></td><td><p>660,133</p></td></tr></tbody></table>
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