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<p>We recently restarted work to design and deliver a service for people to move to
Universal Credit. We are currently taking forward a discovery phase focussing on controlled,
small volumes. During this phase we will seek to understand how best to support claimants
when making their claim to Universal Credit, including where claimants receive additional
support from people who are not their appointees to make their claim.</p><p> </p><p>A
variety of support is in place for those issued with migration notices, including
for individuals with health conditions and disabilities. Our current support consists
of:</p><ul><li>A dedicated phoneline.</li><li>Further guidance on website <a href="https://www.gov.uk/"
target="_blank">Welcome to GOV.UK (www.gov.uk)</a></li><li>Specially trained staff
in JCP’s and service centres who can identify local tailored support; and</li><li>Support
through the Help to Claim</li></ul>
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