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<p>We have been clear that no currently staffed station should be unstaffed as a result
of industry changes, and operators should ensure that staff are well located to meet
passenger needs in future. This includes ensuring that staff remain available to help
passengers use ticket vending machines, or their own devices to purchase tickets and
they can assist those who need additional support or do not wish to use digital tickets.
Exact staffing arrangements would vary by train operator and station and are subject
to ongoing discussions with staff and their trade union representatives.</p>
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