| answer text |
<p>The Government created a new, tough City regulator, the Financial Conduct Authority
(FCA), to protect customers and ensure Britain’s banks conduct themselves to the highest
standards. The FCA has been in contact with Royal Bank of Scotland (RBS) regarding
the recent IT issue affecting customer payments, and worked closely with the bank
to resolve the problem. The payments issue has now been resolved, and the regulator
will continue to work with RBS to diagnose and fix the root cause of the problem.</p><p>
</p>
|
 |
