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<p>The joint police/Crown Prosecution Service Witness Care Units are responsible for
updating victims on the progress of their case. This includes informing victims of
hearing outcomes, and, in any case which cannot be listed within the usual timescales,
providing them, where known, with relevant information about why the delay has occurred.</p><p>The
Code of Practice for Victims of Crime (the Victims’ Code) sets out the services to
be provided to victims of crime. Under the Victims’ Code, victims are entitled to
be informed of the date, location and outcome of any criminal court hearings in the
case by their Witness Care Unit or by the police where they act as a single point
of contact for victims. This information must be provided within 1 working day of
the Witness Care Unit receiving it from the court. Where victims are due to attend
court as a witness they are entitled wherever possible, to receive an explanation
from the Crown Prosecution Service prosecutor or representative if there is a delay
in proceedings on the day and how long the wait is likely to be.</p><p> </p>
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