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225301
registered interest false more like this
date less than 2015-03-04more like thismore than 2015-03-04
answering body
Department for Work and Pensions more like this
answering dept id 29 more like this
answering dept short name Work and Pensions more like this
answering dept sort name Work and Pensions more like this
hansard heading Jobcentres: Telephones more like this
house id 1 more like this
legislature
25259
pref label House of Commons more like this
question text To ask the Secretary of State for Work and Pensions, how many telephones he expects to be available to claimants in Jobcentre Plus in each of the next five years; and what is the average number of telephones in each Jobcentre Plus. more like this
tabling member constituency Birkenhead more like this
tabling member printed
Mr Frank Field remove filter
uin 226274 remove filter
answer
answer
is ministerial correction false more like this
date of answer less than 2015-03-09more like thismore than 2015-03-09
answer text <p /> <p>As part of our Jobcentre modernisation programme we have replaced all Customer Access Phones with computers. Over 80 per cent of new Jobseeker’s Allowance claims are taken online and job search is predominantly internet based. Vulnerable claimants who require access to a phone in connection with their benefit or job search will still be given access to a telephone in a Jobcentre.</p> more like this
answering member constituency Wirral West more like this
answering member printed Esther McVey more like this
question first answered
less than 2015-03-09T17:07:09.85Zmore like thismore than 2015-03-09T17:07:09.85Z
answering member
4084
label Biography information for Esther McVey more like this
tabling member
478
label Biography information for Lord Field of Birkenhead more like this