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min answer › date of answer	2019-10-24
tabling member › label	Biography information for Richard Burgon
min answer › question first answered	2019-05-17T13:45:21.653Z
question text	To ask the Secretary of State for Justice%2C what targets the Legal Aid Agency sets for its staff.

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registered interest

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answering body

answering dept id

answering dept short name

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legislature


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question text

tabling member constituency

tabling member printed

uin

answer

is ministerial correction

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answer text

answering member constituency

answering member printed

question first answered

answering member


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tabling member


label

1151083

registered interest

date

21/10/2019

answering body

Ministry of Justice

answering dept id

answering dept short name

Justice

answering dept sort name

Justice

hansard heading

Legal Aid Agency: Standards

house id

legislature

25259

pref label	House of Commons

question text

To ask the Secretary of State for Justice, what targets the Legal Aid Agency sets for its staff.

tabling member constituency

Leeds East

tabling member printed

Richard Burgon

uin

2863

answer

is ministerial correction

date of answer

29/10/2019

answer text

<p>The Legal Aid Agency’s operational targets are set in the form of Strategic Objectives and Key Performance Indicators. To support the delivery of these, caseworkers at the LAA aim to work within “Time Standards”, which reflect the ‘average processing times’ for each casework element. As part of performance monitoring, Decision Makers are assessed in terms of both output and quality, with reference to the amount of work they would be expected to complete.</p>

answering member constituency

Aldridge-Brownhills

answering member printed

Wendy Morton

question first answered

29/10/2019 17:36:38

answering member

4358

label	Biography information for Wendy Morton

tabling member

4493

label	Biography information for Richard Burgon