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<p>The Department’s contract with Post Office Limited for the Post Office Card Account
ends in November 2021, this is the reason why plans are underway for a replacement.</p><p>
</p><p>The replacement service will ensure that customers who remain unable to open
or manage a standard account, are provided with a payment mechanism to receive their
payment of pension and benefit from DWP. Commercial arrangements are underway to engage
with potential suppliers in preparation for competitive tender later this year.</p>
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