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1141459

	registered interest
	date	23/07/2019
	answering body	Ministry of Justice
	answering dept id	54
	answering dept short name	Justice
	answering dept sort name	Justice
	hansard heading	Debt Collection: Complaints
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Justice, with reference to the Written Statement of 22 July 2019, Enforcement Update, HCWS 1776, what barriers in the current complaints system may deter people from making a complaint.
	tabling member constituency	Dwyfor Meirionnydd
	tabling member printed	Liz Saville Roberts
	uin	281123
	answer	answer is ministerial correction date of answer 03/09/2019 answer text <p>As set out in the Justice Secretary’s Written Statement on bailiff reform, we will respond to the Call for Evidence and the Justice Select Committee’s report following further engagement with our stakeholders over the Summer. We will explore what barriers prevent people from making a complaint based on submissions to the Call for Evidence and meetings with our stakeholders.</p><p> </p><p>Our response will also consider the case for further regulation. County Court Bailiffs, who are employees of Her Majesty’s Courts and Tribunal Service (HMCTS), and Approved Enforcement Agencies who enforce criminal orders, were not within scope of the review of enforcement agents. We will liaise with trade unions if any proposals that may arise from our consideration of the responses from the Call for Evidence directly impact on Court staff.</p><p> </p><p>HMCTS are in the process of procuring a new set of contracts for Approved Enforcement Agencies (AEA) to enable the collection of criminal orders. The tender went live on 1 July 2019. We anticipate awarding contracts in December 2019, with services to commence in May 2020.</p> answering member constituency Charnwood answering member printed Edward Argar grouped question UIN 281124 281125 question first answered 03/09/2019 14:49:39 answering member 4362 label Biography information for Edward Argar
	tabling member	4521 label Biography information for Liz Saville Roberts

1141463

	registered interest
	date	23/07/2019
	answering body	Ministry of Justice
	answering dept id	54
	answering dept short name	Justice
	answering dept sort name	Justice
	hansard heading	Debt Collection: Regulation
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Justice, with reference to Written Statement of 22 July 2019 on Enforcement Update, HCWS 1776, whether he has plans to increase the regulation of enforcement agents before work performed by civilian enforcement officers is put out to tender.
	tabling member constituency	Dwyfor Meirionnydd
	tabling member printed	Liz Saville Roberts
	uin	281124
	answer	answer is ministerial correction date of answer 03/09/2019 answer text <p>As set out in the Justice Secretary’s Written Statement on bailiff reform, we will respond to the Call for Evidence and the Justice Select Committee’s report following further engagement with our stakeholders over the Summer. We will explore what barriers prevent people from making a complaint based on submissions to the Call for Evidence and meetings with our stakeholders.</p><p> </p><p>Our response will also consider the case for further regulation. County Court Bailiffs, who are employees of Her Majesty’s Courts and Tribunal Service (HMCTS), and Approved Enforcement Agencies who enforce criminal orders, were not within scope of the review of enforcement agents. We will liaise with trade unions if any proposals that may arise from our consideration of the responses from the Call for Evidence directly impact on Court staff.</p><p> </p><p>HMCTS are in the process of procuring a new set of contracts for Approved Enforcement Agencies (AEA) to enable the collection of criminal orders. The tender went live on 1 July 2019. We anticipate awarding contracts in December 2019, with services to commence in May 2020.</p> answering member constituency Charnwood answering member printed Edward Argar grouped question UIN 281123 281125 question first answered 03/09/2019 14:49:39 answering member 4362 label Biography information for Edward Argar
	tabling member	4521 label Biography information for Liz Saville Roberts

1141464

	registered interest
	date	23/07/2019
	answering body	Ministry of Justice
	answering dept id	54
	answering dept short name	Justice
	answering dept sort name	Justice
	hansard heading	Debt Collection: Regulation
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Justice, with reference to the Written Statement of 22 July 2019 on Enforcement Update, HCWS 1776, whether he plans to consult staff trades unions before strengthening the regulation of enforcement agents.
	tabling member constituency	Dwyfor Meirionnydd
	tabling member printed	Liz Saville Roberts
	uin	281125
	answer	answer is ministerial correction date of answer 03/09/2019 answer text <p>As set out in the Justice Secretary’s Written Statement on bailiff reform, we will respond to the Call for Evidence and the Justice Select Committee’s report following further engagement with our stakeholders over the Summer. We will explore what barriers prevent people from making a complaint based on submissions to the Call for Evidence and meetings with our stakeholders.</p><p> </p><p>Our response will also consider the case for further regulation. County Court Bailiffs, who are employees of Her Majesty’s Courts and Tribunal Service (HMCTS), and Approved Enforcement Agencies who enforce criminal orders, were not within scope of the review of enforcement agents. We will liaise with trade unions if any proposals that may arise from our consideration of the responses from the Call for Evidence directly impact on Court staff.</p><p> </p><p>HMCTS are in the process of procuring a new set of contracts for Approved Enforcement Agencies (AEA) to enable the collection of criminal orders. The tender went live on 1 July 2019. We anticipate awarding contracts in December 2019, with services to commence in May 2020.</p> answering member constituency Charnwood answering member printed Edward Argar grouped question UIN 281123 281124 question first answered 03/09/2019 14:49:39 answering member 4362 label Biography information for Edward Argar
	tabling member	4521 label Biography information for Liz Saville Roberts

1142312

	registered interest
	date	25/07/2019
	answering body	Ministry of Justice
	answering dept id	54
	answering dept short name	Justice
	answering dept sort name	Justice
	hansard heading	Debt Collection: Regulation
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Justice, when he plans to publish his response to the submissions received in his Department's Call for Evidence on the regulation of enforcement agents, which closed in February 2019.
	tabling member constituency	Barnsley East
	tabling member printed	Stephanie Peacock
	uin	282564
	answer	answer is ministerial correction date of answer 03/09/2019 answer text <p>As set out in the Secretary of State for Justice’s Written Statement on bailiff reform made on 22 July, we will respond to the Call for Evidence following further engagement with stakeholders over the summer.</p> answering member constituency Charnwood answering member printed Edward Argar question first answered 03/09/2019 15:17:20 answering member 4362 label Biography information for Edward Argar
	tabling member	4607 label Biography information for Stephanie Peacock

1142313

	registered interest
	date	25/07/2019
	answering body	Ministry of Justice
	answering dept id	54
	answering dept short name	Justice
	answering dept sort name	Justice
	hansard heading	Probate
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Justice, what the average waiting time was between the application for and the granting of probate in each of the last 24 months for which HM Courts and Tribunals Service keeps records.
	tabling member constituency	Bolton South East
	tabling member printed	Yasmin Qureshi
	uin	282278
	answer	answer is ministerial correction date of answer 03/09/2019 answer text <p>Official statistics are not published on the average length of time from receipt of the application to the issue of a grant of probate and letters of administration. HMCTS internal management information, which is not subject to the rigorous quality assurance processes of official statistics, has been used to show the following average times from receipt of an application to a grant being issued per month over the last 24 months and each of the last 10 years:</p><table><tbody><tr><td><p><strong>Month and year </strong></p></td><td><p><strong>Average Weeks to grant issued </strong></p></td></tr><tr><td><p>July 2017</p></td><td><p>3</p></td></tr><tr><td><p>August 2017</p></td><td><p>3</p></td></tr><tr><td><p>September 2017</p></td><td><p>3</p></td></tr><tr><td><p>October 2017</p></td><td><p>3</p></td></tr><tr><td><p>November 2017</p></td><td><p>3</p></td></tr><tr><td><p>December 2017</p></td><td><p>3</p></td></tr><tr><td><p>January 2018</p></td><td><p>3</p></td></tr><tr><td><p>February 2018</p></td><td><p>3</p></td></tr><tr><td><p>March 2018</p></td><td><p>3</p></td></tr><tr><td><p>April 2018</p></td><td><p>3</p></td></tr><tr><td><p>May 2018</p></td><td><p>3</p></td></tr><tr><td><p>June 2018</p></td><td><p>3</p></td></tr><tr><td><p>July 2018</p></td><td><p>3</p></td></tr><tr><td><p>August 2018</p></td><td><p>3</p></td></tr><tr><td><p>September 2018</p></td><td><p>3</p></td></tr><tr><td><p>October 2018</p></td><td><p>3</p></td></tr><tr><td><p>November 2018</p></td><td><p>3</p></td></tr><tr><td><p>December 2018</p></td><td><p>3</p></td></tr><tr><td><p>January 2019</p></td><td><p>2</p></td></tr><tr><td><p>February 2019</p></td><td><p>2</p></td></tr><tr><td><p>March 2019</p></td><td><p>3</p></td></tr><tr><td><p>April 2019</p></td><td><p>2</p></td></tr><tr><td><p>May 2019</p></td><td><p>6</p></td></tr><tr><td><p>June 2019</p></td><td><p>9</p></td></tr><tr><td><p><strong>Year </strong></p></td><td><p><strong>Average Weeks to grant issued </strong></p></td></tr><tr><td><p>2008</p></td><td><p>3</p></td></tr><tr><td><p>2009</p></td><td><p>3</p></td></tr><tr><td><p>2010</p></td><td><p>3</p></td></tr><tr><td><p>2011</p></td><td><p>4</p></td></tr><tr><td><p>2012</p></td><td><p>3</p></td></tr><tr><td><p>2013</p></td><td><p>4</p></td></tr><tr><td><p>2014</p></td><td><p>4</p></td></tr><tr><td><p>2015</p></td><td><p>4</p></td></tr><tr><td><p>2016</p></td><td><p>3</p></td></tr><tr><td><p>2017</p></td><td><p>3</p></td></tr><tr><td><p>2018</p></td><td><p>3</p></td></tr></tbody></table><p> </p><p>These figures do not include cases which are waiting for a grant to be issued. The data from April 2019 to June 2019 have been extracted from the HMCTS Reform Core Case Data system, which is a new system in active development, and may not be directly comparable with figures for earlier periods. All figures, especially those for April 2019 to June 2019, are provisional and subject to revision.</p><p> </p><p>Some grants are experiencing delays of between four and six weeks outside of our targets as a result of significant increases in work during March and April and some technology issues which have now been resolved. We have recruited more staff and are now issuing in excess of 1,000 grants a day, which is bringing waiting times down further.</p> answering member constituency Charnwood answering member printed Edward Argar grouped question UIN 282279 question first answered 03/09/2019 15:13:39 answering member 4362 label Biography information for Edward Argar
	tabling member	3924 label Biography information for Yasmin Qureshi

1142315

	registered interest
	date	25/07/2019
	answering body	Ministry of Justice
	answering dept id	54
	answering dept short name	Justice
	answering dept sort name	Justice
	hansard heading	Probate
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Justice, what the average waiting time was between the application for and the granting of probate in each of the last 10 years for which HM Courts and Tribunals Service keeps records.
	tabling member constituency	Bolton South East
	tabling member printed	Yasmin Qureshi
	uin	282279
	answer	answer is ministerial correction date of answer 03/09/2019 answer text <p>Official statistics are not published on the average length of time from receipt of the application to the issue of a grant of probate and letters of administration. HMCTS internal management information, which is not subject to the rigorous quality assurance processes of official statistics, has been used to show the following average times from receipt of an application to a grant being issued per month over the last 24 months and each of the last 10 years:</p><table><tbody><tr><td><p><strong>Month and year </strong></p></td><td><p><strong>Average Weeks to grant issued </strong></p></td></tr><tr><td><p>July 2017</p></td><td><p>3</p></td></tr><tr><td><p>August 2017</p></td><td><p>3</p></td></tr><tr><td><p>September 2017</p></td><td><p>3</p></td></tr><tr><td><p>October 2017</p></td><td><p>3</p></td></tr><tr><td><p>November 2017</p></td><td><p>3</p></td></tr><tr><td><p>December 2017</p></td><td><p>3</p></td></tr><tr><td><p>January 2018</p></td><td><p>3</p></td></tr><tr><td><p>February 2018</p></td><td><p>3</p></td></tr><tr><td><p>March 2018</p></td><td><p>3</p></td></tr><tr><td><p>April 2018</p></td><td><p>3</p></td></tr><tr><td><p>May 2018</p></td><td><p>3</p></td></tr><tr><td><p>June 2018</p></td><td><p>3</p></td></tr><tr><td><p>July 2018</p></td><td><p>3</p></td></tr><tr><td><p>August 2018</p></td><td><p>3</p></td></tr><tr><td><p>September 2018</p></td><td><p>3</p></td></tr><tr><td><p>October 2018</p></td><td><p>3</p></td></tr><tr><td><p>November 2018</p></td><td><p>3</p></td></tr><tr><td><p>December 2018</p></td><td><p>3</p></td></tr><tr><td><p>January 2019</p></td><td><p>2</p></td></tr><tr><td><p>February 2019</p></td><td><p>2</p></td></tr><tr><td><p>March 2019</p></td><td><p>3</p></td></tr><tr><td><p>April 2019</p></td><td><p>2</p></td></tr><tr><td><p>May 2019</p></td><td><p>6</p></td></tr><tr><td><p>June 2019</p></td><td><p>9</p></td></tr><tr><td><p><strong>Year </strong></p></td><td><p><strong>Average Weeks to grant issued </strong></p></td></tr><tr><td><p>2008</p></td><td><p>3</p></td></tr><tr><td><p>2009</p></td><td><p>3</p></td></tr><tr><td><p>2010</p></td><td><p>3</p></td></tr><tr><td><p>2011</p></td><td><p>4</p></td></tr><tr><td><p>2012</p></td><td><p>3</p></td></tr><tr><td><p>2013</p></td><td><p>4</p></td></tr><tr><td><p>2014</p></td><td><p>4</p></td></tr><tr><td><p>2015</p></td><td><p>4</p></td></tr><tr><td><p>2016</p></td><td><p>3</p></td></tr><tr><td><p>2017</p></td><td><p>3</p></td></tr><tr><td><p>2018</p></td><td><p>3</p></td></tr></tbody></table><p> </p><p>These figures do not include cases which are waiting for a grant to be issued. The data from April 2019 to June 2019 have been extracted from the HMCTS Reform Core Case Data system, which is a new system in active development, and may not be directly comparable with figures for earlier periods. All figures, especially those for April 2019 to June 2019, are provisional and subject to revision.</p><p> </p><p>Some grants are experiencing delays of between four and six weeks outside of our targets as a result of significant increases in work during March and April and some technology issues which have now been resolved. We have recruited more staff and are now issuing in excess of 1,000 grants a day, which is bringing waiting times down further.</p> answering member constituency Charnwood answering member printed Edward Argar grouped question UIN 282278 question first answered 03/09/2019 15:13:39 answering member 4362 label Biography information for Edward Argar
	tabling member	3924 label Biography information for Yasmin Qureshi

1142304

	registered interest
	date	25/07/2019
	answering body	Ministry of Justice
	answering dept id	54
	answering dept short name	Justice
	answering dept sort name	Justice
	hansard heading	Ministry of Justice: ICT
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Justice, what information his Department has collected on satisfaction with IT systems that are used by staff in the criminal justice system; and what research his Department has undertaken on staff user experience of the Common Platform Programme.
	tabling member constituency	Bolton South East
	tabling member printed	Yasmin Qureshi
	uin	282277
	answer	answer is ministerial correction date of answer 03/09/2019 answer text <p>The Ministry of Justice does not regularly collect information on staff satisfaction with the IT systems that are currently used within the criminal justice system.</p><p> </p><p>The Common Platform programme is following a clearly defined process for gathering user requirements through phases of discovery, design, development, testing and ongoing iteration. Research into user experience is involved at each step of this process. In the last six months, research has been carried out at a number of courts across England, in addition to court observations, staff interviews, user experience testing and workshops with a wide variety of users across the criminal justice system, including the judiciary, Crown Prosecution Service, defence practitioners and probation services</p> answering member constituency Charnwood answering member printed Edward Argar question first answered 03/09/2019 15:11:03 answering member 4362 label Biography information for Edward Argar
	tabling member	3924 label Biography information for Yasmin Qureshi

1141772

	registered interest
	date	24/07/2019
	answering body	Ministry of Justice
	answering dept id	54
	answering dept short name	Justice
	answering dept sort name	Justice
	hansard heading	Ministry of Justice: Overtime
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Justice, what estimate he has made of the cost to the public purse of overtime for staff responding to IT problems in January 2019; and whether his Department has changed IT suppliers as a result of those problems.
	tabling member constituency	Bolton South East
	tabling member printed	Yasmin Qureshi
	uin	281689
	answer	answer is ministerial correction date of answer 03/09/2019 answer text <p>The MoJ has considered the cost to the public purse for overtime for staff responding to the IT problems in January 2019, but we are discussing these costs with the IT providers and are unable to release the information until those discussions have concluded.</p><p> </p><p> </p><p> </p><p>The IT supplier for MOJ (including HMCTS) has not been changed.</p> answering member constituency Charnwood answering member printed Edward Argar question first answered 03/09/2019 15:20:51 answering member 4362 label Biography information for Edward Argar
	tabling member	3924 label Biography information for Yasmin Qureshi

1142136

	registered interest
	date	25/07/2019
	answering body	Ministry of Justice
	answering dept id	54
	answering dept short name	Justice
	answering dept sort name	Justice
	hansard heading	Dangerous Driving: Sentencing
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Justice, with reference to the oral contribution of the Leader of the House of Commons of 25 July 2019, when he plans to bring forward legislative proposals to increase the maximum penalty for causing death by dangerous driving.
	tabling member constituency	Barnsley East
	tabling member printed	Stephanie Peacock
	uin	282465
	answer	answer is ministerial correction date of answer 03/09/2019 answer text <p>We are focused on getting the law right, to ensure the changes we make are comprehensive, proportionate and, crucially, practical.</p><p> </p><p>We will bring forward proposals for changes in the law to increase the maximum penalties for causing death by dangerous driving and careless driving under the influence of drink or drugs to life imprisonment, and create a new offence of causing serious injury by careless driving as soon as possible. These proposals will take account of other government proposals for safer roads.</p> answering member constituency Charnwood answering member printed Edward Argar question first answered 03/09/2019 15:15:15 answering member 4362 label Biography information for Edward Argar
	tabling member	4607 label Biography information for Stephanie Peacock

1142141

	registered interest
	date	25/07/2019
	answering body	Ministry of Justice
	answering dept id	54
	answering dept short name	Justice
	answering dept sort name	Justice
	hansard heading	Dangerous Driving: Sentencing
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Justice, pursuant to the Answer of 23 July 2019 to Question 277861, whether his Department has begun drafting legislative proposals to increase the maximum penalties for causing death by dangerous driving and careless driving under the influence of drink or drugs to life imprisonment and create a new offence of causing serious injury by careless driving; and whether he plans to publish those proposals by October 2019.
	tabling member constituency	Peterborough
	tabling member printed	Ms Lisa Forbes
	uin	282466
	answer	answer is ministerial correction date of answer 03/09/2019 answer text <p>We will bring forward proposals for changes in the law as soon as possible.</p> answering member constituency Charnwood answering member printed Edward Argar question first answered 03/09/2019 15:16:10 answering member 4362 label Biography information for Edward Argar
	tabling member	4717 label Biography information for Ms Lisa Forbes