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1141459

	registered interest
	date	23/07/2019
	answering body	Ministry of Justice
	answering dept id	54
	answering dept short name	Justice
	answering dept sort name	Justice
	hansard heading	Debt Collection: Complaints
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Justice, with reference to the Written Statement of 22 July 2019, Enforcement Update, HCWS 1776, what barriers in the current complaints system may deter people from making a complaint.
	tabling member constituency	Dwyfor Meirionnydd
	tabling member printed	Liz Saville Roberts
	uin	281123
	answer	answer is ministerial correction date of answer 03/09/2019 answer text <p>As set out in the Justice Secretary’s Written Statement on bailiff reform, we will respond to the Call for Evidence and the Justice Select Committee’s report following further engagement with our stakeholders over the Summer. We will explore what barriers prevent people from making a complaint based on submissions to the Call for Evidence and meetings with our stakeholders.</p><p> </p><p>Our response will also consider the case for further regulation. County Court Bailiffs, who are employees of Her Majesty’s Courts and Tribunal Service (HMCTS), and Approved Enforcement Agencies who enforce criminal orders, were not within scope of the review of enforcement agents. We will liaise with trade unions if any proposals that may arise from our consideration of the responses from the Call for Evidence directly impact on Court staff.</p><p> </p><p>HMCTS are in the process of procuring a new set of contracts for Approved Enforcement Agencies (AEA) to enable the collection of criminal orders. The tender went live on 1 July 2019. We anticipate awarding contracts in December 2019, with services to commence in May 2020.</p> answering member constituency Charnwood answering member printed Edward Argar grouped question UIN 281124 281125 question first answered 03/09/2019 14:49:39 answering member 4362 label Biography information for Edward Argar
	tabling member	4521 label Biography information for Liz Saville Roberts

1141463

	registered interest
	date	23/07/2019
	answering body	Ministry of Justice
	answering dept id	54
	answering dept short name	Justice
	answering dept sort name	Justice
	hansard heading	Debt Collection: Regulation
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Justice, with reference to Written Statement of 22 July 2019 on Enforcement Update, HCWS 1776, whether he has plans to increase the regulation of enforcement agents before work performed by civilian enforcement officers is put out to tender.
	tabling member constituency	Dwyfor Meirionnydd
	tabling member printed	Liz Saville Roberts
	uin	281124
	answer	answer is ministerial correction date of answer 03/09/2019 answer text <p>As set out in the Justice Secretary’s Written Statement on bailiff reform, we will respond to the Call for Evidence and the Justice Select Committee’s report following further engagement with our stakeholders over the Summer. We will explore what barriers prevent people from making a complaint based on submissions to the Call for Evidence and meetings with our stakeholders.</p><p> </p><p>Our response will also consider the case for further regulation. County Court Bailiffs, who are employees of Her Majesty’s Courts and Tribunal Service (HMCTS), and Approved Enforcement Agencies who enforce criminal orders, were not within scope of the review of enforcement agents. We will liaise with trade unions if any proposals that may arise from our consideration of the responses from the Call for Evidence directly impact on Court staff.</p><p> </p><p>HMCTS are in the process of procuring a new set of contracts for Approved Enforcement Agencies (AEA) to enable the collection of criminal orders. The tender went live on 1 July 2019. We anticipate awarding contracts in December 2019, with services to commence in May 2020.</p> answering member constituency Charnwood answering member printed Edward Argar grouped question UIN 281123 281125 question first answered 03/09/2019 14:49:39 answering member 4362 label Biography information for Edward Argar
	tabling member	4521 label Biography information for Liz Saville Roberts

1141464

	registered interest
	date	23/07/2019
	answering body	Ministry of Justice
	answering dept id	54
	answering dept short name	Justice
	answering dept sort name	Justice
	hansard heading	Debt Collection: Regulation
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Justice, with reference to the Written Statement of 22 July 2019 on Enforcement Update, HCWS 1776, whether he plans to consult staff trades unions before strengthening the regulation of enforcement agents.
	tabling member constituency	Dwyfor Meirionnydd
	tabling member printed	Liz Saville Roberts
	uin	281125
	answer	answer is ministerial correction date of answer 03/09/2019 answer text <p>As set out in the Justice Secretary’s Written Statement on bailiff reform, we will respond to the Call for Evidence and the Justice Select Committee’s report following further engagement with our stakeholders over the Summer. We will explore what barriers prevent people from making a complaint based on submissions to the Call for Evidence and meetings with our stakeholders.</p><p> </p><p>Our response will also consider the case for further regulation. County Court Bailiffs, who are employees of Her Majesty’s Courts and Tribunal Service (HMCTS), and Approved Enforcement Agencies who enforce criminal orders, were not within scope of the review of enforcement agents. We will liaise with trade unions if any proposals that may arise from our consideration of the responses from the Call for Evidence directly impact on Court staff.</p><p> </p><p>HMCTS are in the process of procuring a new set of contracts for Approved Enforcement Agencies (AEA) to enable the collection of criminal orders. The tender went live on 1 July 2019. We anticipate awarding contracts in December 2019, with services to commence in May 2020.</p> answering member constituency Charnwood answering member printed Edward Argar grouped question UIN 281123 281124 question first answered 03/09/2019 14:49:39 answering member 4362 label Biography information for Edward Argar
	tabling member	4521 label Biography information for Liz Saville Roberts