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<p>The application fee for a visa or visa extension is paid to the Home Office and
is not related to the service provided by Sopra Steria.</p><p>As part of the application
process in the UK individuals must enrol their biometrics at a UK Visa and Citizenship
Application Service centre which are run by Sopra Steria.</p><p>For the majority of
applicants in the UK there are a variety of offerings for students and other employees
at UK education institutions which include free appointments at core service points,
access to enhanced service points and the premium lounge for a fee. Additionally,
to help meet demand for the autumn increase in student applications a “Tier 4 Service
Point” will also be offered by Sopra Steria for a fee. This cost of this is lower
than the costs of an out of hours, enhanced service point or premium lounge appointments
under the normal UKVCAS service and will save students the financial and logistical
burden of travel.</p><p>As part of our governance processes, we work closely with
SSL to ensure that excessive charges are not imposed on UKVI customers. Whilst SSL
may offer added value services to customers, these are optional and aim to enhance
the customer experience.</p>
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