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1126593

	registered interest
	date	14/05/2019
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Universal Credit: Housing
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, pursuant to the Answer of 15 April 2019 to Question 243315, how many universal credit claimants in the central London broad rental market area are in receipt of the shared accommodation rate of the housing element of that benefit.
	tabling member constituency	Westminster North
	tabling member printed	Ms Karen Buck
	uin	254093
	answer	answer is ministerial correction date of answer 22/05/2019 answer text <p>This information is not readily available and could only be provided at disproportionate cost.</p> answering member constituency Colchester answering member printed Will Quince question first answered 22/05/2019 12:35:53 answering member 4423 label Biography information for Will Quince
	tabling member	199 label Biography information for Ms Karen Buck

1126601

	registered interest
	date	14/05/2019
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Independent Case Examiner: Complaints
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, how many of the 158 complaints about the Independent Case Examiner in 2017-18 were on the length of time it took to investigate a complaint.
	tabling member constituency	Westminster North
	tabling member printed	Ms Karen Buck
	uin	254099
	answer	answer is ministerial correction date of answer 22/05/2019 answer text <p>The Independent Case Examiner’s Office recorded 158 complaints about its service during the 2017/18 reporting year, of which 60 concerned delays in starting investigations and 6 concerned delays in concluding investigations.</p> answering member constituency Colchester answering member printed Will Quince question first answered 22/05/2019 16:04:17 answering member 4423 label Biography information for Will Quince
	tabling member	199 label Biography information for Ms Karen Buck

1147487

	registered interest
	date	01/10/2019
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Independent Case Examiner
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, if she will set out the performance targets for the determination of complaints to the Independent Case Examiner’s Office in 2019-20.
	tabling member constituency	Westminster North
	tabling member printed	Ms Karen Buck
	uin	292819
	answer	answer is ministerial correction date of answer 07/10/2019 answer text <p>When the Independent Case Examiner’s Office accepts a complaint for examination; they will initially try to resolve it in discussion with the complainant and the relevant business area. If it’s not possible to resolve the complaint, the evidence will be requested and the case will await allocation to an Investigation Case Manager (ICM). Cases are dealt with by dedicated teams and are usually brought into investigation in strict date order. Following an examination of the evidence, it may be possible to settle the complaint, if agreement can be reached on actions that satisfy the complainant. If the complaint can’t be settled, the Independent Case Examiner will issue a report detailing findings and any recommendations for redress.</p><p> </p><p>The Independent Case Examiner’s service standards for 2019-20 for the determination of complaints are as follows:</p><p> </p><ul><li>To resolve complaints within 8 weeks of accepting them for examination</li><li>To settle complaints within 15 weeks of the start of the investigation.</li><li>To complete investigation reports within 20 weeks of the start of the investigation.</li></ul> answering member constituency Eastleigh answering member printed Mims Davies question first answered 07/10/2019 17:07:08 answering member 4513 label Biography information for Mims Davies
	tabling member	199 label Biography information for Ms Karen Buck

1147488

	registered interest
	date	01/10/2019
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Independent Case Examiner
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, what Independent Case Examiner’s Office budget is for 2019-20.
	tabling member constituency	Westminster North
	tabling member printed	Ms Karen Buck
	uin	292820
	answer	answer is ministerial correction date of answer 07/10/2019 answer text <p>The Independent Case Examiner’s Office’s budget for 2019-20 is £3,525,303.</p> answering member constituency Eastleigh answering member printed Mims Davies question first answered 07/10/2019 17:03:39 answering member 4513 label Biography information for Mims Davies
	tabling member	199 label Biography information for Ms Karen Buck

1178335

	registered interest
	date	13/02/2020
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Universal Credit: Disqualification
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, how many universal credit claims were closed in 2019 as a result of a claimant failing to accept their claimant commitment when they have (a) no work-related requirements, (b) work preparation requirements only and (c) work-focused interview requirements.
	tabling member constituency	Westminster North
	tabling member printed	Ms Karen Buck
	uin	1855
	answer	answer is ministerial correction date of answer 24/02/2020 answer text <p>The information requested is not held.</p><p> </p><p>It is not possible to provide a conditionality group breakdown for claims which were closed before first payment of Universal Credit. This is because a conditionality group is not determined for all claimants until the end of the first assessment period is reached.</p> answering member constituency Colchester answering member printed Will Quince question first answered 24/02/2020 11:44:31 answering member 4423 label Biography information for Will Quince
	tabling member	199 label Biography information for Ms Karen Buck

1178336

	registered interest
	date	13/02/2020
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Universal Credit: Disqualification
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, how many universal credit claimants whose claims were closed during 2019 because of a claimant failing to accept their claimant commitment have subsequently successfully challenged the claimant commitment and that case closure.
	tabling member constituency	Westminster North
	tabling member printed	Ms Karen Buck
	uin	1856
	answer	answer is ministerial correction date of answer 24/02/2020 answer text <p>The information requested is not readily available and to provide it would incur disproportionate cost.</p> answering member constituency Colchester answering member printed Will Quince question first answered 24/02/2020 11:49:53 answering member 4423 label Biography information for Will Quince
	tabling member	199 label Biography information for Ms Karen Buck