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1131049
star this property registered interest false more like this
star this property date less than 2019-06-10more like thismore than 2019-06-10
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
unstar this property answering dept sort name Work and Pensions more like this
star this property hansard heading Department for Work and Pensions: Complaints more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, how many complaints submitted to his Department by (a) hon. Members and (b) people in each parliamentary constituency in each of the last five years. more like this
star this property tabling member constituency Ellesmere Port and Neston more like this
star this property tabling member printed
Justin Madders more like this
star this property uin 262405 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2019-06-21more like thismore than 2019-06-21
unstar this property answer text <p>The information requested is not available in the format requested and doing so could only be provided at disproportionate cost.</p><p> </p><p>The Department has a two tier complaints process which considers formal complaints about our service and can be found on Gov.uk</p><p> </p><p>The Department does not collect data about the parliamentary constituency for complaints received from members of the public. Numbers of complaints can be found at</p><p>(<a href="https://www.gov.uk/government/collections/complaints-about-the-department-for-work-and-pensions" target="_blank">https://www.gov.uk/government/collections/complaints-about-the-department-for-work-and-pensions</a>)</p><p> </p><p>The number of complaints about DWP benefits from April 2018 to March 2019, where the Department’s management information indicated that there was an honourable Member interest, are as follows:</p><table><tbody><tr><td><p>Tier 1 (Resolution)</p></td><td><p>6,310</p></td></tr><tr><td><p>Tier 2 (Review)</p></td><td><p>51</p></td></tr></tbody></table><p> </p><p>These figures include complaints escalated across 2018/2019.</p><p> </p>
star this property answering member constituency Colchester more like this
star this property answering member printed Will Quince more like this
star this property question first answered
less than 2019-06-21T13:43:18.72Zmore like thismore than 2019-06-21T13:43:18.72Z
star this property answering member
4423
star this property label Biography information for Will Quince more like this
star this property tabling member
4418
unstar this property label Biography information for Justin Madders more like this
1131763
star this property registered interest false more like this
star this property date less than 2019-06-12more like thismore than 2019-06-12
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
unstar this property answering dept sort name Work and Pensions more like this
star this property hansard heading Department for Work and Pensions: Statistics more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, on how many occasions her Department has received representations from the UK Statistics Authority on her Department's presentation and use of statistics in each year since 2010. more like this
star this property tabling member constituency Vale of Clwyd more like this
star this property tabling member printed
Chris Ruane more like this
star this property uin 263734 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2019-06-21more like thismore than 2019-06-21
unstar this property answer text <p>Details on the UK Statistics Authority’s interventions are published in the correspondence, publications, and issues log sections of their website since 2010. <a href="https://www.statisticsauthority.gov.uk/" target="_blank">https://www.statisticsauthority.gov.uk/</a></p><p> </p><p>The Authority’s Office for Statistics Regulation (OSR) also carry out regular assessments and systemic reviews, details of which can also be found on the Authority’s website. <a href="https://www.statisticsauthority.gov.uk/osr/" target="_blank">https://www.statisticsauthority.gov.uk/osr/</a></p><p> </p><p>In September 2018, the Authority published the first annual summary of its interventions for the financial year 2017/18. The report for 2018/19 will be published in the autumn. <a href="https://www.statisticsauthority.gov.uk/publication/annual-casework-review-20172018/" target="_blank">https://www.statisticsauthority.gov.uk/publication/annual-casework-review-20172018/</a></p> more like this
star this property answering member constituency Colchester more like this
star this property answering member printed Will Quince more like this
star this property question first answered
less than 2019-06-21T12:30:39.857Zmore like thismore than 2019-06-21T12:30:39.857Z
star this property answering member
4423
star this property label Biography information for Will Quince more like this
star this property tabling member
534
unstar this property label Biography information for Chris Ruane more like this
1131838
star this property registered interest false more like this
star this property date less than 2019-06-12more like thismore than 2019-06-12
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
unstar this property answering dept sort name Work and Pensions more like this
star this property hansard heading Funerals: Costs more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, pursuant to the Answer of 7 May 2019 to Question 249851, what steps her Department takes to (a) make funerals accessible to everyone and (b) co-ordinate actions between the various bodies listed to ensure they are making funerals accessible to everyone. more like this
star this property tabling member constituency Birmingham, Selly Oak more like this
star this property tabling member printed
Steve McCabe more like this
star this property uin 263674 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2019-06-21more like thismore than 2019-06-21
unstar this property answer text <p>The Social Fund Funeral Expenses Payments provides a significant contribution towards funeral costs for claimants on qualifying benefits. It continues to meet the necessary costs of a cremation or burial and up to £700 towards other costs. In 2017-18 around 25,500 Funeral Expenses Payment awards were made. This amounted to £37.1 million of support for funeral costs. Interest-free Social Fund Budgeting Loans and Universal Credit Budgeting Advances are now also available to assist with funeral costs.</p><p> </p><p>The Department holds regular discussions with funeral providers and related organisations, including a Ministerial Roundtable on 18th June 2019 to discuss the Social Fund Funeral Expenses Payments scheme and listen to views for suggested future improvements.</p> more like this
star this property answering member constituency Colchester more like this
star this property answering member printed Will Quince more like this
star this property question first answered
less than 2019-06-21T12:07:19.577Zmore like thismore than 2019-06-21T12:07:19.577Z
star this property answering member
4423
star this property label Biography information for Will Quince more like this
star this property tabling member
298
unstar this property label Biography information for Steve McCabe more like this
1132014
star this property registered interest false more like this
star this property date less than 2019-06-13more like thismore than 2019-06-13
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
unstar this property answering dept sort name Work and Pensions more like this
star this property hansard heading Department for Work and Pensions: Chief Scientific Advisers more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, how many meetings she has held with her Department’s Chief Scientific Adviser between 1 March 2019 and 31 May 2019. more like this
star this property tabling member constituency North Norfolk more like this
star this property tabling member printed
Norman Lamb more like this
star this property uin 264367 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2019-06-21more like thismore than 2019-06-21
unstar this property answer text <p>The Secretary of State for Work and Pensions held no meetings with the Department’s Chief Scientific Advisor between 1 March 2019 and 31 May 2019.</p> more like this
star this property answering member constituency Colchester more like this
star this property answering member printed Will Quince more like this
star this property question first answered
less than 2019-06-21T13:04:55.317Zmore like thismore than 2019-06-21T13:04:55.317Z
star this property answering member
4423
star this property label Biography information for Will Quince more like this
star this property tabling member
1439
unstar this property label Biography information for Norman Lamb more like this
1132054
star this property registered interest false more like this
star this property date less than 2019-06-13more like thismore than 2019-06-13
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
unstar this property answering dept sort name Work and Pensions more like this
star this property hansard heading Universal Credit more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, what steps he is taking to ensure that universal credit claimants paying rent weekly do not face a one-week shortfall in their universal credit housing element in 2020. more like this
star this property tabling member constituency Ogmore more like this
star this property tabling member printed
Chris Elmore more like this
star this property uin 264450 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2019-06-21more like thismore than 2019-06-21
unstar this property answer text <p>No-one will face a one-week shortfall in their Universal Credit (UC) housing element in 2020 as no year contains 53 weeks. This perceived issue of there being a one-week shortfall due to there being 53 weeks in a year arises where a landlord charges rent weekly on a Monday and, because of the way the calendar falls every 5 or 6 years, requiring 53 rent payments in a year, with the 53<sup>rd</sup> payment in part covering the tenancy for the first few days of the following year.</p><p> </p><p>Where a tenant makes a 53<sup>rd</sup> rent payment in a given year, this payment will cover some days in the subsequent year. This will mean the following month only has four payment dates and, as such, the claimant will be ‘overpaid’ for their housing and their shortfall will be recovered.</p><p> </p><p>Universal Credit payments are designed to mirror the world of work, with monthly payments reflecting the way many working people are paid. This model of monthly payments allows claimants to take responsibility for budgeting their own income and helps prepare them for getting back to work.</p><p> </p><p>We are aware of a separate issue with respect to the way the calculation in the Universal Credit regulations converts a weekly liability into a monthly allowance. The conversion is achieved by multiplying the weekly rent by 52 and then dividing by 12. This effectively means one day’s rent a year (two days in a leap years) are not covered by UC. We are currently considering whether this formulation around weekly rents, and potentially other weekly amounts in the UC calculation, should be amended.</p>
star this property answering member constituency Colchester more like this
star this property answering member printed Will Quince more like this
star this property question first answered
less than 2019-06-21T11:44:35.697Zmore like thismore than 2019-06-21T11:44:35.697Z
star this property answering member
4423
star this property label Biography information for Will Quince more like this
star this property tabling member
4572
unstar this property label Biography information for Chris Elmore more like this
1132410
star this property registered interest false more like this
star this property date less than 2019-06-17more like thismore than 2019-06-17
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
unstar this property answering dept sort name Work and Pensions more like this
star this property hansard heading Universal Credit: Telephone Services more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, whether there is a freephone number that universal credit claimants can use when attempting to make phone contact with her Department from abroad. more like this
star this property tabling member constituency Brighton, Kemptown more like this
star this property tabling member printed
Lloyd Russell-Moyle more like this
star this property uin 265570 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2019-06-25more like thismore than 2019-06-25
unstar this property answer text <p>You can dial all of the 0800 numbers from abroad using the 0044 prefix. If a claimant does find themselves needing to dial an 0800 number from abroad, then they may incur charges at the standard international rate. This cost will vary depending on where they are calling from.</p><p><strong> </strong></p> more like this
star this property answering member constituency Colchester more like this
star this property answering member printed Will Quince more like this
star this property question first answered
less than 2019-06-25T12:30:10.323Zmore like thismore than 2019-06-25T12:30:10.323Z
star this property answering member
4423
star this property label Biography information for Will Quince more like this
star this property tabling member
4615
unstar this property label Biography information for Lloyd Russell-Moyle more like this
1132841
star this property registered interest false more like this
star this property date less than 2019-06-18more like thismore than 2019-06-18
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
unstar this property answering dept sort name Work and Pensions more like this
star this property hansard heading Social Security Benefits more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, how much her Department owes in social security benefit back-payments to claimants as a result of errors made by her Department. more like this
star this property tabling member constituency Glasgow North West more like this
star this property tabling member printed
Carol Monaghan more like this
star this property uin 266166 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2019-06-24more like thismore than 2019-06-24
unstar this property answer text <p>The information requested is not collated centrally and could only be provided at disproportionate cost.</p><p><strong> </strong></p><p /> more like this
star this property answering member constituency Colchester more like this
star this property answering member printed Will Quince more like this
star this property question first answered
less than 2019-06-24T16:52:20.707Zmore like thismore than 2019-06-24T16:52:20.707Z
star this property answering member
4423
star this property label Biography information for Will Quince more like this
star this property tabling member
4443
unstar this property label Biography information for Carol Monaghan more like this
1132842
star this property registered interest false more like this
star this property date less than 2019-06-18more like thismore than 2019-06-18
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
unstar this property answering dept sort name Work and Pensions more like this
star this property hansard heading Social Security Benefits more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, how much her Department owes in social security benefit back-payments to claimants as a result of tribunals or High Court judgments finding in favour of such claimants. more like this
star this property tabling member constituency Glasgow North West more like this
star this property tabling member printed
Carol Monaghan more like this
star this property uin 266167 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2019-06-24more like thismore than 2019-06-24
unstar this property answer text <p>The information requested is not collated centrally and could only be provided at disproportionate cost.</p> more like this
star this property answering member constituency Colchester more like this
star this property answering member printed Will Quince more like this
star this property question first answered
less than 2019-06-24T16:50:44.213Zmore like thismore than 2019-06-24T16:50:44.213Z
star this property answering member
4423
star this property label Biography information for Will Quince more like this
star this property tabling member
4443
unstar this property label Biography information for Carol Monaghan more like this
1132858
star this property registered interest false more like this
star this property date less than 2019-06-18more like thismore than 2019-06-18
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
unstar this property answering dept sort name Work and Pensions more like this
star this property hansard heading Universal Credit more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, pursuant to the Answer of 17 June 2019 to Question 263186 on Universal Credit, what the timeframe is for the (a) Landlord portal going live and (b) platform within the Landlord portal to enable social landlords to notify his Department of annual rent increases. more like this
star this property tabling member constituency Kilmarnock and Loudoun more like this
star this property tabling member printed
Alan Brown more like this
star this property uin 266176 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2019-06-24more like thismore than 2019-06-24
unstar this property answer text <p>The Department maintains guidance on GOV.UK, relevant for private and social sector landlords, with information about Universal Credit including the landlord portal which has existed since 2017. This can be accessed at: <a href="http://www.gov.uk/government/publications/universal-credit-and-rented-housing--2/universal-credit-and-rented-housing-guide-for-landlords" target="_blank">www.gov.uk/government/publications/universal-credit-and-rented-housing--2/universal-credit-and-rented-housing-guide-for-landlords</a></p><p> </p><p>The Department will deliver improvements which include: (a) an online form for all landlords to request a managed payment for rent from Universal Credit, and (b) an upload facility for social landlords to notify annual rent changes via the existing landlord portal. Both systems are expected to be fully operational by the end of 2019 following completion of rigorous testing.</p> more like this
star this property answering member constituency Colchester more like this
star this property answering member printed Will Quince more like this
star this property question first answered
less than 2019-06-24T13:28:17.06Zmore like thismore than 2019-06-24T13:28:17.06Z
star this property answering member
4423
star this property label Biography information for Will Quince more like this
star this property tabling member
4470
unstar this property label Biography information for Alan Brown more like this
1132861
star this property registered interest false more like this
star this property date less than 2019-06-18more like thismore than 2019-06-18
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
unstar this property answering dept sort name Work and Pensions more like this
star this property hansard heading Poverty more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, what assessment her Department has made of the potential effect of the UK leaving the EU with no deal on her Department’s ability to achieve Sustainable Development Goal 1 in the UK. more like this
star this property tabling member constituency Islington South and Finsbury more like this
star this property tabling member printed
Emily Thornberry more like this
star this property uin 266126 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2019-06-26more like thismore than 2019-06-26
unstar this property answer text <p>Leaving the EU with a deal remains the Government’s top priority. As the Prime Minister has made clear, the best way forward is for the UK to leave the EU in an orderly way with a good deal and the Government is working to deliver legal certainty on the UK’s future relationship with the EU.</p><p>However, as a responsible Government, we continue to prepare appropriately for all scenarios. This includes the potential impact of a no deal scenario on the full range of government priorities.</p><p>Accurately predicting poverty rates is very difficult. Poverty projections are inherently speculative as they require projecting how income will change for every individual in society which are affected by a huge range of unknown factors.</p><p>Whatever the outcome of our future relationship with the EU, Tackling poverty will always be a priority for this government and we remain committed to supporting the delivery of the Sustainable Development Goals both domestically and internationally. The UK’s first Voluntary National Review (VNR) will be published shortly. The VNR will review UK action both domestically and internationally in support of Goal 1. It will also outline key challenges and next steps, recognising that while progress is being made, there is more work to do.</p>
star this property answering member constituency Colchester more like this
star this property answering member printed Will Quince more like this
star this property question first answered
less than 2019-06-26T11:05:26.97Zmore like thismore than 2019-06-26T11:05:26.97Z
star this property answering member
4423
star this property label Biography information for Will Quince more like this
star this property tabling member
1536
unstar this property label Biography information for Emily Thornberry more like this