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<p>The NHS Business Services Authority (NHSBSA) is responsible for the administration
of the NHS Injury Benefits Scheme on behalf of the Secretary of State.</p><p>Decisions
on applications to the NHS Injury Benefits Scheme are based on the rules of the scheme
and informed by medical evidence. Where an applicant is dissatisfied with a decision
made, the NHS Business Services Authority operates a two stage Internal Dispute Resolution
(IDR) procedure in accordance with the Pensions Act 1995. If the IDR process has been
exhausted and the applicant remains dissatisfied with the decision, they may approach
the Pensions Ombudsman to investigate their complaint. <br> <br> No statistics have
been produced on how many and what proportion of rejected applications for permanent
injury benefit under the NHS Injury Benefits Scheme have been successfully appealed
in each year since 2002. For the NHS Business Services Authority to interrogate all
individual member records, as would be necessary to obtain this data, would incur
disproportionate cost</p><p><br> To obtain the information requested on the number
of complaints received since 2002 would incur disproportionate cost.</p>
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