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<p>Within the Small Business Commissioner’s (the Commissioner) remit to tackle late
payment and help drive culture change in private sector payment practices, the Commissioner
addresses small business complaints about their larger customers. The Commissioner
will make non-binding recommendations as to how the issues could be resolved, remedied
and mitigated.</p><p> </p><p>Further detail of the Commissioner’s complaints handling
scheme is set out in the Small Business Commissioner (Scope & Scheme) Regulations
2017.</p><p> </p><p>I announced in the recent Government Response to the Call for
Evidence on Creating a Responsible Payment Culture that we will consult on strengthening
the Commissioner’s ability to assist and advocate for small businesses in the area
of late payments.</p><p> </p><p>Government has worked closely with trade bodies and
businesses to develop this. Mike Cherry, FSB National Chairman, said of the recent
announcement: “Small businesses will be delighted with today’s announcement” and “the
measures today could finally see an end to poor payment practice. Changing our business
culture will boost the small business community, productivity and growth.”</p>
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