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1111043
star this property registered interest false more like this
star this property date less than 2019-04-10more like thismore than 2019-04-10
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, with reference to the Impact Assessment for the extension of the Shared Accommodation Rate to 25-34 year-olds, how many claimants were affected; and what assessment she has made of the effect of that extension on the average weekly income since January 2012. more like this
star this property tabling member constituency Westminster North remove filter
star this property tabling member printed
Ms Karen Buck more like this
star this property uin 243318 more like this
star this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer less than 2019-04-23more like thisremove minimum value filter
star this property answer text <p>The number of households aged 25-34 who are entitled to the Shared Accommodation Rate is available on Stat-Xplore from January 2013 onwards.</p><p> </p><p>An independent evaluation of the 2011/12 Local Housing Allowance reforms including the changes to the Shared Accommodation Rate was published in 2014 - <a href="https://www.gov.uk/government/publications/local-housing-allowance-monitoring-the-impact-of-changes" target="_blank">https://www.gov.uk/government/publications/local-housing-allowance-monitoring-the-impact-of-changes</a></p> more like this
star this property answering member constituency Colchester more like this
star this property answering member printed Will Quince more like this
star this property question first answered
less than 2019-04-23T12:13:52.427Zmore like thismore than 2019-04-23T12:13:52.427Z
unstar this property answering member
4423
star this property label Biography information for Will Quince more like this
star this property tabling member
199
unstar this property label Biography information for Ms Karen Buck more like this
1111025
star this property registered interest false more like this
star this property date less than 2019-04-10more like thismore than 2019-04-10
star this property answering body
Ministry of Justice more like this
star this property answering dept id 54 more like this
star this property answering dept short name Justice more like this
star this property answering dept sort name Justice more like this
star this property hansard heading Employment Support Allowance: Appeals more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Justice, how many of the Employment Support Allowance appeals to the First Tier Tribunal that were cleared without a hearing were (a) withdrawn, (b) struck out and (c) superseded in (a) Quarter 1 and (b) Quarter 2 of 2018-19. more like this
star this property tabling member constituency Westminster North remove filter
star this property tabling member printed
Ms Karen Buck more like this
star this property uin 243311 more like this
star this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer less than 2019-04-23more like thisremove minimum value filter
star this property answer text <p>Information about outcomes for Employment and Support Allowance (ESA) appeals to the First-tier Tribunal (Social Security and Child Support) (SSCS) is published at:</p><p>www.gov.uk/government/collections/tribunals-statistics.</p><p> </p><p>The information requested is in the table below.</p><table><tbody><tr><td><p>Benefit</p></td><td><p>Outcome Type</p></td><td><p>Quarter 1 (April to June) 2018/19<strong><sup> p</sup></strong></p></td><td><p>Quarter 2 (July to September) 2018/19<strong><sup> p</sup></strong></p></td></tr><tr><td rowspan="3"><p>ESA<sup> 1</sup></p></td><td><p>Withdrawn</p></td><td><p>560</p></td><td><p>505</p></td></tr><tr><td><p>Struck out</p></td><td><p>29</p></td><td><p>18</p></td></tr><tr><td><p>Superseded</p></td><td><p>2380</p></td><td><p>1748</p></td></tr></tbody></table><p><sup>1</sup>Data includes ESA and Incapacity Benefit reassessment. ESA was introduced in October 2008 and Incapacity Benefit reassessment followed in October 2010.</p><p><strong><sup>p</sup></strong> Provisional data subject to change.</p><p>An SSCS appeal may be captured more than once as a hearing or non-hearing clearance should the original decision be overturned, set aside or an Upper Tribunal re-hearing is granted.</p><p>Although care is taken when processing and analysing the data, the details are subject to inaccuracies inherent in any large-scale case management system and are the best data available.</p><p> </p><p> </p><p> </p><p>Latest figures for ESA (Between April 2014 – September 2018) indicate that 3.9m ESA (post WCA) decisions have been made, of these 8% have been appealed and 4% have been overturned.</p>
star this property answering member constituency South East Cambridgeshire more like this
star this property answering member printed Lucy Frazer more like this
star this property question first answered
less than 2019-04-23T15:37:15.623Zmore like thismore than 2019-04-23T15:37:15.623Z
unstar this property answering member
4517
star this property label Biography information for Lucy Frazer more like this
star this property tabling member
199
unstar this property label Biography information for Ms Karen Buck more like this
1126596
star this property registered interest false more like this
star this property date less than 2019-05-14more like thismore than 2019-05-14
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
star this property hansard heading Independent Case Examiner more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, what the budget for the Independent Case Examiner has been in each year since 2011-12; and how many members of staff have been employed by that body in each of those years. more like this
star this property tabling member constituency Westminster North remove filter
star this property tabling member printed
Ms Karen Buck more like this
star this property uin 254096 more like this
star this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer less than 2019-05-20more like thismore than 2019-05-20
star this property answer text <p>The information requested is only available for each full year since 2015/16. The table below provides details of the budget and agreed staffing numbers for the Independent Case Examiner’s Office, for each year since 2015-16.</p><p> </p><table><tbody><tr><td><p>Year (April to March)</p></td><td><p>Budget</p></td><td><p>Agreed staffing number (full time equivalent)</p></td></tr><tr><td><p>2015/16</p></td><td><p>£2,563,702</p></td><td><p>74.2</p></td></tr><tr><td><p>2016/17</p></td><td><p>£2,733,114</p></td><td><p>74.65</p></td></tr><tr><td><p>2017/18</p></td><td><p>£2,534,005</p></td><td><p>75.65</p></td></tr><tr><td><p>2018/19</p></td><td><p>£3,008,587</p></td><td><p>88.65</p></td></tr></tbody></table> more like this
star this property answering member constituency Colchester more like this
star this property answering member printed Will Quince more like this
star this property question first answered
less than 2019-05-20T16:05:10.913Zmore like thismore than 2019-05-20T16:05:10.913Z
unstar this property answering member
4423
star this property label Biography information for Will Quince more like this
star this property tabling member
199
unstar this property label Biography information for Ms Karen Buck more like this
1147487
star this property registered interest false more like this
star this property date less than 2019-10-01more like thismore than 2019-10-01
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
star this property hansard heading Independent Case Examiner more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, if she will set out the performance targets for the determination of complaints to the Independent Case Examiner’s Office in 2019-20. more like this
star this property tabling member constituency Westminster North remove filter
star this property tabling member printed
Ms Karen Buck more like this
star this property uin 292819 more like this
star this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer less than 2019-10-07more like thismore than 2019-10-07
star this property answer text <p>When the Independent Case Examiner’s Office accepts a complaint for examination; they will initially try to resolve it in discussion with the complainant and the relevant business area. If it’s not possible to resolve the complaint, the evidence will be requested and the case will await allocation to an Investigation Case Manager (ICM). Cases are dealt with by dedicated teams and are usually brought into investigation in strict date order. Following an examination of the evidence, it may be possible to settle the complaint, if agreement can be reached on actions that satisfy the complainant. If the complaint can’t be settled, the Independent Case Examiner will issue a report detailing findings and any recommendations for redress.</p><p> </p><p>The Independent Case Examiner’s service standards for 2019-20 for the determination of complaints are as follows:</p><p> </p><ul><li>To resolve complaints within 8 weeks of accepting them for examination</li><li>To settle complaints within 15 weeks of the start of the investigation.</li><li>To complete investigation reports within 20 weeks of the start of the investigation.</li></ul>
star this property answering member constituency Eastleigh more like this
star this property answering member printed Mims Davies more like this
star this property question first answered
less than 2019-10-07T17:07:08.16Zmore like thismore than 2019-10-07T17:07:08.16Z
unstar this property answering member
4513
star this property label Biography information for Mims Davies more like this
star this property tabling member
199
unstar this property label Biography information for Ms Karen Buck more like this
1147488
star this property registered interest false more like this
star this property date less than 2019-10-01more like thismore than 2019-10-01
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
star this property hansard heading Independent Case Examiner more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, what Independent Case Examiner’s Office budget is for 2019-20. more like this
star this property tabling member constituency Westminster North remove filter
star this property tabling member printed
Ms Karen Buck more like this
star this property uin 292820 more like this
star this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer less than 2019-10-07more like thismore than 2019-10-07
star this property answer text <p>The Independent Case Examiner’s Office’s budget for 2019-20 is £3,525,303.</p> more like this
star this property answering member constituency Eastleigh more like this
star this property answering member printed Mims Davies more like this
star this property question first answered
less than 2019-10-07T17:03:39.383Zmore like thismore than 2019-10-07T17:03:39.383Z
unstar this property answering member
4513
star this property label Biography information for Mims Davies more like this
star this property tabling member
199
unstar this property label Biography information for Ms Karen Buck more like this
1126598
star this property registered interest false more like this
star this property date less than 2019-05-14more like thismore than 2019-05-14
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
star this property hansard heading Independent Case Examiner: Complaints more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, what the average time taken to reach a determination on a complaint escalated to the Independent Case Examiner was in 2018-19. more like this
star this property tabling member constituency Westminster North remove filter
star this property tabling member printed
Ms Karen Buck more like this
star this property uin 254097 more like this
star this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer less than 2019-05-20more like thismore than 2019-05-20
star this property answer text <p>When the Independent Case Examiner’s Office accept a complaint for investigation, attempts will initially be made to agree a solution between the complainant and the relevant business area, without having to request evidence to inform an investigation – this is known as “resolution”. If it’s not possible to resolve the complaint, the evidence will be requested and the case will await allocation to an Investigation Case Manager (ICM). Cases are dealt with by dedicated teams and are usually brought into investigation in strict date order.</p><p> </p><p>The table below provides information on the average time taken to reach a determination on a complaint escalated to the Independent Case Examiner during the 2018/19 reporting year:</p><p> </p><table><tbody><tr><td><p>In those cases that were resolved</p></td><td><p>7 weeks - from the point the complaint was accepted for investigation</p></td></tr><tr><td><p>In those cases that were investigated</p></td><td><p>21 weeks - from the point the case was allocated to an investigation case manager</p></td></tr><tr><td><p>End to end average clearance time for all cases</p></td><td><p>65 weeks - from the point at which the complaint was accepted for examination (this includes the time complaints wait to be brought into investigation)</p></td></tr></tbody></table>
star this property answering member constituency Colchester more like this
star this property answering member printed Will Quince more like this
star this property question first answered
less than 2019-05-20T16:12:44.24Zmore like thismore than 2019-05-20T16:12:44.24Z
unstar this property answering member
4423
star this property label Biography information for Will Quince more like this
star this property tabling member
199
unstar this property label Biography information for Ms Karen Buck more like this
1126599
star this property registered interest false more like this
star this property date less than 2019-05-14more like thismore than 2019-05-14
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
star this property hansard heading Independent Case Examiner: Complaints more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, how many complaints that were rejected by the independent Case Examiner were referred to the Parliamentary and Health Service Ombudsman in (a) 2015-16, (b) 2016-17 and (c) 2017-18. more like this
star this property tabling member constituency Westminster North remove filter
star this property tabling member printed
Ms Karen Buck more like this
star this property uin 254098 more like this
star this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer less than 2019-05-20more like thismore than 2019-05-20
star this property answer text <p>Members of Parliament may refer complaints to the Parliamentary and Health Service Ombudsman at any time they choose, regardless of whether they have been rejected or considered by the Independent Case Examiner. Decisions on whether to accept a complaint for investigation rests with the Parliamentary and Health Service Ombudsman’s Office and we do not hold information about the number of complaints referred to them.</p> more like this
star this property answering member constituency Colchester more like this
star this property answering member printed Will Quince more like this
star this property question first answered
less than 2019-05-20T16:20:37.477Zmore like thismore than 2019-05-20T16:20:37.477Z
unstar this property answering member
4423
star this property label Biography information for Will Quince more like this
star this property tabling member
199
unstar this property label Biography information for Ms Karen Buck more like this
1126601
star this property registered interest false more like this
star this property date less than 2019-05-14more like thismore than 2019-05-14
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
star this property hansard heading Independent Case Examiner: Complaints more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, how many of the 158 complaints about the Independent Case Examiner in 2017-18 were on the length of time it took to investigate a complaint. more like this
star this property tabling member constituency Westminster North remove filter
star this property tabling member printed
Ms Karen Buck more like this
star this property uin 254099 more like this
star this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer less than 2019-05-22more like thismore than 2019-05-22
star this property answer text <p>The Independent Case Examiner’s Office recorded 158 complaints about its service during the 2017/18 reporting year, of which 60 concerned delays in starting investigations and 6 concerned delays in concluding investigations.</p> more like this
star this property answering member constituency Colchester more like this
star this property answering member printed Will Quince more like this
star this property question first answered
less than 2019-05-22T16:04:17.593Zmore like thismore than 2019-05-22T16:04:17.593Z
unstar this property answering member
4423
star this property label Biography information for Will Quince more like this
star this property tabling member
199
unstar this property label Biography information for Ms Karen Buck more like this
1126595
star this property registered interest false more like this
star this property date less than 2019-05-14more like thismore than 2019-05-14
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
star this property hansard heading Independent Case Examiner: Staff more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, how much additional funding was made available to the Independent Case Examiner in 2018-19 to recruit 13 extra staff. more like this
star this property tabling member constituency Westminster North remove filter
star this property tabling member printed
Ms Karen Buck more like this
star this property uin 254095 more like this
star this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer less than 2019-05-20more like thismore than 2019-05-20
star this property answer text <p>During 2018/19 the Independent Case Examiner’s Office received additional funding amounting to £474,582 which included the salary costs associated with increasing its headcount by thirteen.</p> more like this
star this property answering member constituency Colchester more like this
star this property answering member printed Will Quince more like this
star this property question first answered
less than 2019-05-20T15:58:36.653Zmore like thismore than 2019-05-20T15:58:36.653Z
unstar this property answering member
4423
star this property label Biography information for Will Quince more like this
star this property tabling member
199
unstar this property label Biography information for Ms Karen Buck more like this
1111027
star this property registered interest false more like this
star this property date less than 2019-04-10more like thismore than 2019-04-10
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
star this property hansard heading Local Housing Allowance more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, how much funding was reinvested in the targeted affordability fund for local housing allowance rates in 2019-20. more like this
star this property tabling member constituency Westminster North remove filter
star this property tabling member printed
Ms Karen Buck more like this
star this property uin 243313 more like this
star this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer less than 2019-04-23more like thisremove minimum value filter
star this property answer text <p>In 2019/2020 we have invested £210m in the Targeted Affordability Fund, this is based on 50% of the [forecast] savings from the freeze to Local Housing Allowance rates.</p><p /><p>The funding is being used to increase LHA rates in areas where there are the greatest divergences between rates and local rents.</p> more like this
star this property answering member constituency Colchester more like this
star this property answering member printed Will Quince more like this
star this property question first answered
less than 2019-04-23T14:00:01.353Zmore like thismore than 2019-04-23T14:00:01.353Z
unstar this property answering member
4423
star this property label Biography information for Will Quince more like this
star this property tabling member
199
unstar this property label Biography information for Ms Karen Buck more like this