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1126071

	registered interest
	date	13/05/2019
	answering body	Speaker's Committee for the Independent Parliamentary Standards Authority
	answering dept id	90
	answering dept short name	Speaker's Committee for the Independent Parliamentary Standards Authority
	answering dept sort name	Speaker's Committee for the Independent Parliamentary Standards Authority
	hansard heading	Independent Parliamentary Standards Authority: ICT
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the hon. Member for Broxbourne, representing the Speaker's Committee for the Independent Parliamentary Standards Authority, pursuant to the Answer of 7 May 2019 to Question 249206 on Members: Allowances, what the (a) forecast and (b) final cost was of the new IPSA IT system; and what assessment was made of additional costs that would be incurred by MPs' staff to work on the new system.
	tabling member constituency	Warley
	tabling member printed	John Spellar
	uin	253492
	answer	answer is ministerial correction date of answer 20/05/2019 answer text <p>I have asked IPSA to reply.</p><p>The original April 2016 business case for IPSA’s new IT system, IPSA Online, estimated a cost of £4.641 million. At that time, IPSA expected the programme to be completed in 2017-18. The full costs of the system are now forecast to be £8.253 million.</p><p>The increase in cost was due in part to the unexpected General Election of June 2017 which diverted all IPSA work for up to nine months to supporting MPs who left or joined parliament, and increased supplier costs. Costs also increased following our change of suppliers in September 2018 to improve the quality of IPSA’s IT support. IPSA also spent longer than anticipated on testing the new system so that IPSA could have confidence that it would be fully secure and free of technical problems. The increases in cost have been partly mitigated by savings elsewhere in IPSA’s budget.</p><p>The new system administers MPs’ pay and business costs more efficiently and effectively, providing improved support to MPs and their staff while saving taxpayers’ money. MPs and their staff will benefit from these improvements by being able to access information and make changes to their staffing budget or office leases without needing to contact IPSA staff. They can now also access IPSA’s system directly through their secure parliamentary digital account without an additional logon. MPs and staff no longer need to send IPSA paper receipts and invoices through the post, but can scan and photograph them and upload them to IPSA digitally. The new system can also reimburse MPs’ staff directly rather than via the MP. On the basis of the experience so far, IPSA estimate that MPs will need to spend around 30 per cent less time overall on the new system than they did on the old one.</p><p>However, IPSA recognise that many MPs and their staff still need to get used to the new system. IPSA are therefore conducting group and one-to-one training in Parliament and have staff available on the phone to answer queries. IPSA are putting on more such training sessions in response to demand, with a regular presence in Portcullis House.</p><p>IPSA will shortly conduct a survey to gather more feedback about the new system, with plans for further improvements in due course. IPSA will report to the Speaker’s Committee for the IPSA later in the year on the overall costs and benefits of IPSA Online.</p> answering member constituency Broxbourne answering member printed Mr Charles Walker question first answered 20/05/2019 12:41:32 answering member 1493 label Biography information for Sir Charles Walker
	tabling member	318 label Biography information for John Spellar

1128813

	registered interest
	date	03/06/2019
	answering body	Speaker's Committee for the Independent Parliamentary Standards Authority
	answering dept id	90
	answering dept short name	Speaker's Committee for the Independent Parliamentary Standards Authority
	answering dept sort name	Speaker's Committee for the Independent Parliamentary Standards Authority
	hansard heading	Independent Parliamentary Standards Authority: ICT
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the hon. Member for Broxbourne, representing the Speaker's Committee for the Independent Parliamentary Standards Authority, pursuant to the Answer of 20 May 2019 to Question 253492 on Independent Parliamentary Standards Authority: ICT, what the evidential basis is for the assertion that the new system will save time for Members and their staff.
	tabling member constituency	Warley
	tabling member printed	John Spellar
	uin	258986
	answer	answer is ministerial correction date of answer 13/06/2019 answer text <p>I have asked IPSA to reply.</p><p>As the system is new, IPSA continue to work closely with MPs and their staff to help them understand how IPSA Online works, and how to realise the full benefits. We are continuing to hold group and one-to-one training in Parliament and have staff available on the phone to answer queries. IPSA are conducting a survey to gather more feedback about the new system, with plans for further improvements in due course. IPSA will report to the Speaker’s Committee for the IPSA later in the year on the overall costs and benefits of IPSA Online.</p><p>During the development of the new system, IPSA Online, IPSA carried out usability testing to look at how long a range of tasks and functions would take, compared with the old claims system. Based on this testing, IPSA found that improvements in the new system would take MPs and their staff about 30 per cent less time, due to the simplification of processes and forms. Feedback collected at training sessions also indicated that MPs’ staff expected IPSA Online to be easier and quicker to use than the old system.</p><p>MPs and their staff members will also benefit from the following time-saving changes:</p><p>- ‘Single sign-on’ capability enables MPs and their staff to access IPSA Online directly through their secure parliamentary account without an additional logon.</p><p>- The new system allows claims from different budgets to be submitted on the same form, rather than having to submit multiple forms.</p><p>- Because MPs and staff no longer need to send paper receipts and invoices to IPSA, but can scan or photograph them and upload them digitally onto the system, we can process and reimburse claims more quickly.</p><p>- Staff members can now be reimbursed directly by IPSA for their own expenses, so that MPs no longer need to wait to pay staff once they themselves have been reimbursed.</p><p>- Additional information is available to them directly, for example on the amounts left in budgets and the status of any repayments or amounts owed, so MPs and their staff no longer need to wait for a monthly financial statement or contact IPSA staff to ask about these issues.</p><p>- MPs and their staff are now able to amend their personal details, including any change of name or address, on the new system themselves, without needing to submit a form to IPSA</p> answering member constituency Broxbourne answering member printed Mr Charles Walker question first answered 13/06/2019 14:53:00 answering member 1493 label Biography information for Sir Charles Walker previous answer version 121410 answering member constituency Broxbourne answering member printed Mr Charles Walker answering member 1493 label Biography information for Sir Charles Walker
	tabling member	318 label Biography information for John Spellar

1136873

	registered interest
	date	08/07/2019
	answering body	Speaker's Committee for the Independent Parliamentary Standards Authority
	answering dept id	90
	answering dept short name	Speaker's Committee for the Independent Parliamentary Standards Authority
	answering dept sort name	Speaker's Committee for the Independent Parliamentary Standards Authority
	hansard heading	Independent Parliamentary Standards Authority: ICT
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the hon. Member for Broxbourne, representing the Speaker's Committee for the Independent Parliamentary Standards Authority, if the Commission will make an estimate of the cost to the public purse of the new IPSA system.
	tabling member constituency	Stroud
	tabling member printed	Dr David Drew
	uin	273316
	answer	answer is ministerial correction date of answer 10/07/2019 answer text <p>I have asked IPSA to reply.</p><p>The original April 2016 business case for IPSA’s new IT system, IPSA Online, estimated a cost of £4.641 million. IPSA expected the programme to be completed in 2017-18. The full costs incurred to ensure IPSA could go live with IPSA Online at the beginning of the current financial year were £8.253 million.</p><p>The increase in cost was due in part to the unexpected General Election of June 2017 which diverted IPSA work for up to nine months to supporting MPs who left or joined parliament, and increased supplier costs. Costs also increased following a change of suppliers in September 2018 to improve the quality of IT support. Testing the system took longer than anticipated in order to ensure it was fully secure and free of technical problems. The increases in cost have been partly mitigated by savings elsewhere in IPSA’s budget. A full internal audit of the programme is currently taking place. IPSA will report to the Speaker’s Committee for the IPSA later in the year on the overall costs and benefits of IPSA Online.</p><p>IPSA is committed to supporting MPs and their staff during this transition and will make appropriate adjustments to improve the system as it beds in, while ensuring strong financial control, improvements in value for money, and high data quality and data security.</p> answering member constituency Broxbourne answering member printed Mr Charles Walker question first answered 10/07/2019 14:22:06 answering member 1493 label Biography information for Sir Charles Walker
	tabling member	252 label Biography information for Dr David Drew