Show Search Form

Search Results

registered interest	true false
date	exactly: or between: and
answering body
answering dept id
answering dept short name
answering dept sort name
hansard heading
house id
legislature	pref label
question text
tabling member printed
uin
answer	is ministerial correction true false date of answer exactly: or between: and answer text answering member printed grouped question UIN question first answered question first ministerially corrected answering member label previous answer version answering member printed answering member label
tabling member	label

Search

1675026

	registered interest
	date	04/12/2023
	answering body	Department for Energy Security and Net Zero
	answering dept id	215
	answering dept short name	Energy Security and Net Zero
	answering dept sort name	Energy Security and Net Zero
	hansard heading	Energy: Meters
	house id	2
	legislature	25277 pref label House of Lords
	question text	To ask His Majesty's Government what steps they are taking to mitigate financial burdens to households which arise from malfunctioning smart meters leading to an inaccurate energy bill.
	tabling member printed	Lord Taylor of Warwick
	uin	HL846
	answer	answer is ministerial correction date of answer 08/12/2023 answer text <p>Energy suppliers are obligated under licence conditions to ensure their customers’ smart meters continue to function. Ofgem is responsible for regulating energy suppliers against their obligations. The Department is actively working with suppliers to increase the number operating in smart mode.</p><p> </p><p>Around 92% of smart meters are operating as they should. Smart meters not operating in smart mode will continue to record consumption accurately like a traditional meter, with meter readings taken manually to ensure billing on the basis of actual energy use.</p><p> </p><p>Government encourages any consumer experiencing a loss of smart services to speak to their supplier for further advice and remedy.</p> answering member printed Lord Callanan question first answered 08/12/2023 09:48:34 answering member 4336 label Biography information for Lord Callanan
	tabling member	1796 label Biography information for Lord Taylor of Warwick

1662658

	registered interest
	date	02/10/2023
	answering body	Department for Energy Security and Net Zero
	answering dept id	215
	answering dept short name	Energy Security and Net Zero
	answering dept sort name	Energy Security and Net Zero
	hansard heading	Energy: Meters
	house id	2
	legislature	25277 pref label House of Lords
	question text	To ask His Majesty's Government what assessment they have made of cases of energy supply companies using (1) coercive techniques, and (2) untrue statements, to try to compel customers to install smart meters.
	tabling member printed	Lord Truscott
	uin	HL10483
	answer	answer is ministerial correction date of answer 16/10/2023 answer text <p>Energy suppliers must treat customers fairly in line with their Standards of Conduct licence obligations, behave in a fair, honest, appropriate, and professional manner to ensure that consumers receive the right information to make decisions about their energy supply and have a positive experience when dealing with their supplier.</p><p> </p><p>The Government expects energy suppliers to fulfil their regulatory obligations. Ofgem is responsible for regulating energy suppliers against their obligations.</p> answering member printed Lord Callanan question first answered 16/10/2023 14:54:44 answering member 4336 label Biography information for Lord Callanan
	tabling member	3682 label Biography information for Lord Truscott

1588995

	registered interest
	date	23/02/2023
	answering body	Department for Energy Security and Net Zero
	answering dept id	215
	answering dept short name	Energy Security and Net Zero
	answering dept sort name	Energy Security and Net Zero
	hansard heading	Energy: Meters
	house id	2
	legislature	25277 pref label House of Lords
	question text	To ask His Majesty's Government what proportion of eligible households on prepayment meters in (1) Leicester, and (2) Leicestershire, have redeemed their Energy Bills Support Scheme vouchers.
	tabling member printed	The Lord Bishop of Leicester
	uin	HL5841
	answer	answer is ministerial correction date of answer 09/03/2023 answer text <p>The Energy Bills Support Scheme (EBSS) for Great Britain publishes transparency data on gov.uk. These show that across October, November and December 2022, 71% of issued vouchers were redeemed in Leicester Local Authority (LA), and 76% in the LAs comprising the rest of Leicestershire. Full breakdown in the table below.</p><p> </p><table><tbody><tr><td><p><strong>Local authority</strong></p></td><td><p><strong>October, November and December 2022 number of vouchers issued</strong></p></td><td><p> </p></td><td><p><strong>October, November and December 2022 number of vouchers redeemed</strong></p></td><td><p><strong>% Vouchers Redeemed</strong></p></td><td><p> </p></td></tr><tr><td><p><strong>Leicester</strong></p></td><td><p><strong>38,220</strong></p></td><td><p> </p></td><td><p><strong>27,040</strong></p></td><td><p><strong>71%</strong></p></td><td><p> </p></td></tr><tr><td><p> </p></td><td><p> </p></td><td><p> </p></td><td><p> </p></td><td><p> </p></td><td><p> </p></td></tr><tr><td><p>Blaby</p></td><td><p>3,360</p></td><td><p> </p></td><td><p>2,620</p></td><td><p>78%</p></td><td><p> </p></td></tr><tr><td><p>Charnwood</p></td><td><p>7,280</p></td><td><p> </p></td><td><p>5,410</p></td><td><p>74%</p></td><td><p> </p></td></tr><tr><td><p>Harborough</p></td><td><p>2,380</p></td><td><p> </p></td><td><p>1,730</p></td><td><p>73%</p></td><td><p> </p></td></tr><tr><td><p>Hinckley and Bosworth</p></td><td><p>4,620</p></td><td><p> </p></td><td><p>3,560</p></td><td><p>77%</p></td><td><p> </p></td></tr><tr><td><p>Melton</p></td><td><p>2,430</p></td><td><p> </p></td><td><p>1,830</p></td><td><p>75%</p></td><td><p> </p></td></tr><tr><td><p>North West Leicestershire</p></td><td><p>5,690</p></td><td><p> </p></td><td><p>4,400</p></td><td><p>77%</p></td><td><p> </p></td></tr><tr><td><p>Oadby and Wigston</p></td><td><p>2,270</p></td><td><p> </p></td><td><p>1,690</p></td><td><p>74%</p></td><td><p> </p></td></tr><tr><td><p><strong>Leicestershire (excluding Leicester)</strong></p></td><td><p><strong>28,030</strong></p></td><td><p> </p></td><td><p><strong>21,240</strong></p></td><td><p><strong>76%</strong></p></td><td><p> </p></td></tr></tbody></table> answering member printed Lord Callanan question first answered 09/03/2023 16:10:03 answering member 4336 label Biography information for Lord Callanan
	tabling member	4947 label Biography information for The Lord Bishop of Leicester

1584742

	registered interest
	date	06/02/2023
	answering body	Department for Energy Security and Net Zero
	answering dept id	215
	answering dept short name	Energy Security and Net Zero
	answering dept sort name	Energy Security and Net Zero
	hansard heading	Energy: Meters
	house id	2
	legislature	25277 pref label House of Lords
	question text	To ask His Majesty's Government what discussions they had with Ofgem regarding their proposal to all energy companies to suspend the forced installation of prepayment meters.
	tabling member printed	Lord Taylor of Warwick
	uin	HL5476
	answer	answer is ministerial correction date of answer 20/02/2023 answer text <p>Ofgem has asked all domestic energy suppliers to take immediate action and not install prepayment meters under warrant until they have provided assurances that they are in compliance with all relevant regulations and obligations.</p><p> </p><p>Ministers and officials have regular discussion with Ofgem on matters related to the energy retail market, including prepayment meters. My Rt. Hon. Friend the Secretary of State for Energy Security and Net Zero has written twice to Ofgem in the last 2 weeks, welcoming Ofgem’s focus on this issue and setting out expectations on the action to be taken where suppliers have not met the rules.</p> answering member printed Lord Callanan question first answered 20/02/2023 17:47:25 answering member 4336 label Biography information for Lord Callanan
	tabling member	1796 label Biography information for Lord Taylor of Warwick

1581657

	registered interest
	date	30/01/2023
	answering body	Department for Business, Energy and Industrial Strategy
	answering dept id	201
	answering dept short name	Business, Energy and Industrial Strategy
	answering dept sort name	Business, Energy and Industrial Strategy
	hansard heading	Energy: Meters
	house id	2
	legislature	25277 pref label House of Lords
	question text	To ask His Majesty's Government, further to the Written Answer by Lord Callanan on 30 January (HL4760), what assessment they have made of the case for restricting the imposition of prepayment meters on energy consumers.
	tabling member printed	Lord Bourne of Aberystwyth
	uin	HL5194
	answer	answer is ministerial correction date of answer 08/02/2023 answer text <p>Prepayment meters allow customers to control and budget for the amount they spend on energy and help to mitigate the risk of going into or exacerbating existing debt. A restriction on installation of prepayment meters as a last resort would leave court enforcement as the only recourse in cases of non-payment and large debt. Ofgem has stringent rules on force-fitting prepayment meters. The Government has no plans to restrict this option.</p><p> </p> answering member printed Lord Callanan question first answered 08/02/2023 13:55:22 answering member 4336 label Biography information for Lord Callanan
	tabling member	4282 label Biography information for Lord Bourne of Aberystwyth

1581658

	registered interest
	date	30/01/2023
	answering body	Department for Energy Security and Net Zero
	answering dept id	215
	answering dept short name	Energy Security and Net Zero
	answering dept sort name	Energy Security and Net Zero
	hansard heading	Energy: Meters
	house id	2
	legislature	25277 pref label House of Lords
	question text	To ask His Majesty's Government what assessment they have made of the number of energy customers with prepayment meters who have been unable to pay their energy bills in the last three calendar years.
	tabling member printed	Lord Bourne of Aberystwyth
	uin	HL5195
	answer	answer is ministerial correction date of answer 09/02/2023 answer text <p>Ofgem only holds data for smart meters in prepayment mode that have disconnected, it is not possible to collect this data for traditional prepayment meters. One of the benefits of smart prepayment over traditional prepayment meters is the ability for energy suppliers to know when customers have gone off supply, and so offer timely support.</p><p> </p><p>Ofgem hold data for Q1 – Q3 2022. The number of electricity smart meters in GB that disconnected at least once across this period are provided in the table below. Not all disconnections will be due to affordability issues.</p><p> </p><table><tbody><tr><td><p>Q1 2022</p></td><td><p>510,574</p></td></tr><tr><td><p>Q2 2022</p></td><td><p>660,135</p></td></tr><tr><td><p>Q3 2022</p></td><td><p>660,133</p></td></tr></tbody></table> answering member printed Lord Callanan question first answered 09/02/2023 15:53:55 answering member 4336 label Biography information for Lord Callanan
	tabling member	4282 label Biography information for Lord Bourne of Aberystwyth

1581696

	registered interest
	date	30/01/2023
	answering body	Department for Energy Security and Net Zero
	answering dept id	215
	answering dept short name	Energy Security and Net Zero
	answering dept sort name	Energy Security and Net Zero
	hansard heading	Energy: Meters
	house id	2
	legislature	25277 pref label House of Lords
	question text	To ask His Majesty's Government what steps they have taken to ensure that vulnerable customers fitted with a smart meter at home (1) understand how to use the meter, (2) have necessary training on how it operates, and (3) have the smart meter sited in a place that is accessible safely, should they need to press any buttons on it.
	tabling member printed	Baroness Altmann
	uin	HL5175
	answer	answer is ministerial correction date of answer 09/02/2023 answer text <p>Energy suppliers are obligated by the conditions of their licence to ensure vulnerable consumers know how to use, and benefit from, their smart metering system. Any information provided must be available in a variety of formats, tailored for groups with specific needs. The energy regulator Ofgem is responsible for ensuring energy suppliers comply with their regulatory obligations.</p><p><br> An In-Home Display can be located in a position of the customer’s choosing within the home, in range of the meter’s communications hub, from which it receives information on energy consumption and costs.</p> answering member printed Lord Callanan question first answered 09/02/2023 17:10:25 answering member 4336 label Biography information for Lord Callanan
	tabling member	4533 label Biography information for Baroness Altmann

1568871

	registered interest
	date	19/01/2023
	answering body	Department for Business, Energy and Industrial Strategy
	answering dept id	201
	answering dept short name	Business, Energy and Industrial Strategy
	answering dept sort name	Business, Energy and Industrial Strategy
	hansard heading	Energy: Meters
	house id	2
	legislature	25277 pref label House of Lords
	question text	To ask His Majesty's Government what plans they have, if any, to ban the forced use of gas and electricity prepayment meters.
	tabling member printed	Lord Truscott
	uin	HL4928
	answer	answer is ministerial correction date of answer 02/02/2023 answer text <p>The Government expects energy suppliers to treat their customers fairly and reasonably, while doing all they can to support consumers struggling to pay their bills.</p><p> </p><p>As part of Government’s efforts to increase transparency around prepayment meter installations, it has announced a five-point plan. My Rt. Hon. Friend the Secretary of State has written to energy suppliers calling on them voluntarily to stop the practice of forcibly installing prepayment meters. He has also called on suppliers to make greater effort to help the most vulnerable, such as offers of additional credit, debt forgiveness or tools such as debt advice.</p> answering member printed Lord Callanan question first answered 02/02/2023 15:26:06 answering member 4336 label Biography information for Lord Callanan
	tabling member	3682 label Biography information for Lord Truscott

1566990

	registered interest
	date	16/01/2023
	answering body	Department for Business, Energy and Industrial Strategy
	answering dept id	201
	answering dept short name	Business, Energy and Industrial Strategy
	answering dept sort name	Business, Energy and Industrial Strategy
	hansard heading	Energy: Meters
	house id	2
	legislature	25277 pref label House of Lords
	question text	To ask His Majesty's Government what assessment they have made of the effect of using prepayment meters on users of such meters in (1) managing their finances, (2) meeting the increased cost of living, and (3) other challenges.
	tabling member printed	Lord Bourne of Aberystwyth
	uin	HL4760
	answer	answer is ministerial correction date of answer 30/01/2023 answer text <p>No assessment has been made. The Government recognises that rising energy prices can make it more difficult for consumers with prepayment meters to buy the energy they need. Therefore, the Government has provided a £37 billion package of cost-of-living support to help households and businesses this winter, including a £15 billion targeted package of direct support for the most vulnerable households. A further funding package worth £26 billion will provide support to the most vulnerable households in 2023/24.</p> answering member printed Lord Callanan question first answered 30/01/2023 15:19:14 answering member 4336 label Biography information for Lord Callanan
	tabling member	4282 label Biography information for Lord Bourne of Aberystwyth

1567012

	registered interest
	date	16/01/2023
	answering body	Department for Business, Energy and Industrial Strategy
	answering dept id	201
	answering dept short name	Business, Energy and Industrial Strategy
	answering dept sort name	Business, Energy and Industrial Strategy
	hansard heading	Energy: Meters
	house id	2
	legislature	25277 pref label House of Lords
	question text	To ask His Majesty's Government what assessment they have made of (1) the impact of the severe cold weather on vulnerable households, and (2) the ability of those residents on pre-payment meters to pay their energy bills.
	tabling member printed	Baroness McIntosh of Pickering
	uin	HL4786
	answer	answer is ministerial correction date of answer 30/01/2023 answer text <p>Suppliers are required to offer vulnerable households with prepayment meters short-term support through emergency and friendly-hours credit and additional support credit if needed. The Government has put in place support worth over £37bn to assist consumers, including those with prepayment meters, with recent rises in the cost of living. The household support fund, assisting those most in need, has also been extended to March of this year. Support for eligible households is also available through the Warm Home Discount, the Winter Fuel Payment and the Cold Weather Payment.</p> answering member printed Lord Callanan question first answered 30/01/2023 15:18:44 answering member 4336 label Biography information for Lord Callanan
	tabling member	384 label Biography information for Baroness McIntosh of Pickering

1551409

	registered interest
	date	13/12/2022
	answering body	Department for Business, Energy and Industrial Strategy
	answering dept id	201
	answering dept short name	Business, Energy and Industrial Strategy
	answering dept sort name	Business, Energy and Industrial Strategy
	hansard heading	Energy: Meters
	house id	2
	legislature	25277 pref label House of Lords
	question text	To ask His Majesty's Government what assessment they have made of the impact of the severe cold weather on (1) vulnerable households, and (2) the ability of those residents on pre-payment meters to access Government help with household bills; and what steps they will take to facilitate access to support for the most vulnerable households.
	tabling member printed	Baroness McIntosh of Pickering
	uin	HL4260
	answer	answer is ministerial correction date of answer 29/12/2022 answer text <p>The Government is delivering the Energy Bills Support Scheme, a £400 non-repayable grant to support all families with their energy bills. Additionally, the Energy Price Guarantee (EPG) will save a typical household in Great Britain £900 this Winter.</p><p> </p><p>The Government is currently reviewing the EPG. This consultation will ensure that vulnerable high energy users, such as those with medical requirements, are not put at risk of having to pay more.</p><p> </p><p>Customers with smart prepayment meters have the credit applied to their meter automatically, and those with traditional prepayment meters should have received discount vouchers sent via SMS text, email, post or a Special Action Message. Electricity suppliers have reported that, as of 1 December, they had issued 4,044,554 vouchers to customers with traditional prepayment meters.</p> answering member printed Lord Callanan question first answered 29/12/2022 13:44:33 answering member 4336 label Biography information for Lord Callanan
	tabling member	384 label Biography information for Baroness McIntosh of Pickering

1547544

	registered interest
	date	01/12/2022
	answering body	Department for Business, Energy and Industrial Strategy
	answering dept id	201
	answering dept short name	Business, Energy and Industrial Strategy
	answering dept sort name	Business, Energy and Industrial Strategy
	hansard heading	Energy: Meters
	house id	2
	legislature	25277 pref label House of Lords
	question text	To ask His Majesty's Government, what steps they are taking to support consumers who cannot monitor their energy consumption via their smart meter as a result of a failure to connect with a data hub.
	tabling member printed	Lord Shipley
	uin	HL3957
	answer	answer is ministerial correction date of answer 15/12/2022 answer text <p>Energy suppliers are required by licence conditions to take all reasonable steps to ensure their customers’ smart meters are fully functional and provide customers with complete and accurate information. Energy suppliers must also offer an In-Home Display (IHD) at the point of installation and provide a replacement or repair for any faulty IHD within the first year of installing a consumer’s smart meters.</p><p> </p><p>The Office of Gas and Electricity Markets (Ofgem) is responsible for regulating energy suppliers against their licence obligations.</p> answering member printed Lord Callanan question first answered 15/12/2022 17:37:30 answering member 4336 label Biography information for Lord Callanan
	tabling member	4176 label Biography information for Lord Shipley

1524806

	registered interest
	date	20/10/2022
	answering body	Department for Business, Energy and Industrial Strategy
	answering dept id	201
	answering dept short name	Business, Energy and Industrial Strategy
	answering dept sort name	Business, Energy and Industrial Strategy
	hansard heading	Energy: Meters
	house id	2
	legislature	25277 pref label House of Lords
	question text	To ask His Majesty's Government whether they are taking steps to support the roll out of smart meters; and if so, what standards they require of electricity companies on their collection of customers' data and the accuracy of the data displayed on those meters.
	tabling member printed	Baroness Crawley
	uin	HL2752
	answer	answer is ministerial correction date of answer 03/11/2022 answer text <p>The Government wants as many homes and small businesses as possible to benefit from smart metering and has taken steps to make it the default meter offer in Great Britain.</p><p> </p><p>The smart metering Targets Framework introduced this year sets energy suppliers minimum annual installation targets to ensure the rollout continues to deliver at scale. The Department also works closely with industry to drive best practice.</p><p> </p><p>There is a strict Data Access and Privacy Framework for smart metering, that protects consumers’ privacy. Households have control over who can access their energy consumption data and for what purposes, except where this is required for regulated purposes (e.g. billing).</p> answering member printed Lord Callanan question first answered 03/11/2022 17:39:36 answering member 4336 label Biography information for Lord Callanan
	tabling member	3386 label Biography information for Baroness Crawley

1521505

	registered interest
	date	12/10/2022
	answering body	Department for Business, Energy and Industrial Strategy
	answering dept id	201
	answering dept short name	Business, Energy and Industrial Strategy
	answering dept sort name	Business, Energy and Industrial Strategy
	hansard heading	Energy: Meters
	house id	2
	legislature	25277 pref label House of Lords
	question text	To ask His Majesty's Government what estimate they have made of the number of (1) forced prepay energy meter installs, and (2) forced prepay energy meter switches, that will take place this winter.
	tabling member printed	The Lord Bishop of Oxford
	uin	HL2546
	answer	answer is ministerial correction date of answer 26/10/2022 answer text <p>The Government does not make an estimate of the number of prepayment meters installed or switched. The energy Regulator, Ofgem, has reported that the number of prepayment meters installed for debt under warrant in 2021 was 49,552.</p><p> </p><p>Ofgem rules restrict the force fitting of a prepayment meter to repay debt except as a last resort.</p><p> </p> answering member printed Lord Callanan question first answered 26/10/2022 16:42:56 answering member 4336 label Biography information for Lord Callanan
	tabling member	4279 label Biography information for The Lord Bishop of Oxford

1521506

	registered interest
	date	12/10/2022
	answering body	Department for Business, Energy and Industrial Strategy
	answering dept id	201
	answering dept short name	Business, Energy and Industrial Strategy
	answering dept sort name	Business, Energy and Industrial Strategy
	hansard heading	Energy: Meters
	house id	2
	legislature	25277 pref label House of Lords
	question text	To ask His Majesty's Government what steps they are taking to reduce the number of new prepayment energy meters installed this upcoming winter.
	tabling member printed	The Lord Bishop of Oxford
	uin	HL2547
	answer	answer is ministerial correction date of answer 26/10/2022 answer text <p>Many customers prefer prepayment meters to help them budget.</p><p> </p><p>Ofgem’s License Conditions require suppliers to consider all options for appropriate debt management. This can include installing a prepayment meter, but suppliers have to consider whether this is safe and practicable, including whether a prepayment meter is appropriate for the specific customer. Ofgem rules restrict the force fitting of a prepayment meter to repay debt except as a last resort.</p> answering member printed Lord Callanan question first answered 26/10/2022 16:43:14 answering member 4336 label Biography information for Lord Callanan
	tabling member	4279 label Biography information for The Lord Bishop of Oxford

1521507

	registered interest
	date	12/10/2022
	answering body	Department for Business, Energy and Industrial Strategy
	answering dept id	201
	answering dept short name	Business, Energy and Industrial Strategy
	answering dept sort name	Business, Energy and Industrial Strategy
	hansard heading	Energy: Meters
	house id	2
	legislature	25277 pref label House of Lords
	question text	To ask His Majesty's Government what steps they are taking to protect customers with prepayment energy meters this winter.
	tabling member printed	The Lord Bishop of Oxford
	uin	HL2548
	answer	answer is ministerial correction date of answer 26/10/2022 answer text <p>Many customers choose prepayment meters to help them budget and avoid going into debt. Ofgem rules require energy suppliers to offer emergency and additional support credit or alternative short-term support to help prepayment meter customers stay on supply.</p><p> </p><p>The Energy Price Guarantee will ensure that a typical household will pay on average £2,500 a year on their energy bill for the next two years from 1 October 2022. This includes prepayment customers, and will save a typical household £1,000 a year based on current energy prices.</p> answering member printed Lord Callanan question first answered 26/10/2022 16:43:35 answering member 4336 label Biography information for Lord Callanan
	tabling member	4279 label Biography information for The Lord Bishop of Oxford

1463852

	registered interest
	date	17/05/2022
	answering body	Department for Business, Energy and Industrial Strategy
	answering dept id	201
	answering dept short name	Business, Energy and Industrial Strategy
	answering dept sort name	Business, Energy and Industrial Strategy
	hansard heading	Energy: Meters
	house id	2
	legislature	25277 pref label House of Lords
	question text	To ask Her Majesty's Government what plans they have to introduce a deficit fund to remove £1,000 off the annual bills of struggling households on pre-payment meters.
	tabling member printed	Lord Taylor of Warwick
	uin	HL327
	answer	answer is ministerial correction date of answer 31/05/2022 answer text <p>The energy price cap ensures 4.5 million prepayment meter customers pay a fair price for their energy. The Government announced a further £15 billion package of support to help with the cost of living on 26 May, on top of the £22 billion already announced this year. This means almost eight million most vulnerable households will get £1,200 of one-off support in total this year, with all domestic electricity customers receiving at least £400.</p><p> </p><p>The Ability to Pay principal set by Ofgem in the supply licence requires suppliers to provide appropriate support to households which are struggling to pay their energy bills by setting up repayment plans based on a customer’s ability to pay, and by directing them to further support services.</p> answering member printed Lord Callanan question first answered 31/05/2022 15:51:40 answering member 4336 label Biography information for Lord Callanan
	tabling member	1796 label Biography information for Lord Taylor of Warwick

1383565

	registered interest
	date	30/11/2021
	answering body	Department for Business, Energy and Industrial Strategy
	answering dept id	201
	answering dept short name	Business, Energy and Industrial Strategy
	answering dept sort name	Business, Energy and Industrial Strategy
	hansard heading	Energy: Meters
	house id	2
	legislature	25277 pref label House of Lords
	question text	To ask Her Majesty's Government how many households are yet to receive smart meters; and when they anticipate the smart meter roll out will be completed.
	tabling member printed	Lord Bourne of Aberystwyth
	uin	HL4536
	answer	answer is ministerial correction date of answer 13/12/2021 answer text <p>The smart meter rollout is making good progress, with 26.4 million smart and advanced meters in homes and small businesses across Great Britain by end September 2021, including 24.8 million smart meters in domestic premises. Nearly half (47%) of meters in households are smart meters.</p><p> </p><p>The Government has confirmed that a new four-year policy framework with fixed minimum annual installation targets for energy suppliers will commence on 1 January 2022 to drive the consistent, long-term investment needed to deliver the rollout.</p> answering member printed Lord Callanan question first answered 13/12/2021 14:59:51 answering member 4336 label Biography information for Lord Callanan
	tabling member	4282 label Biography information for Lord Bourne of Aberystwyth

1241477

	registered interest
	date	07/10/2020
	answering body	Department for Business, Energy and Industrial Strategy
	answering dept id	201
	answering dept short name	Business, Energy and Industrial Strategy
	answering dept sort name	Business, Energy and Industrial Strategy
	hansard heading	Energy: Meters
	house id	2
	legislature	25277 pref label House of Lords
	question text	To ask Her Majesty's Government when they expect the rollout of the latest version of smart meters to be completed.
	tabling member printed	Baroness Kennedy of Cradley
	uin	HL8859
	answer	answer is ministerial correction date of answer 20/10/2020 answer text <p>In June 2020, the Government confirmed that from July 2021 a new four-year policy framework will be implemented with fixed annual installation milestones for energy suppliers that will drive continued investment and support the cost-effective delivery of net zero and our clean economic recovery. The framework seeks to achieve high levels of overall smart meter coverage across Great Britain over the four-year period.</p> answering member printed Lord Callanan question first answered 20/10/2020 14:39:18 answering member 4336 label Biography information for Lord Callanan
	tabling member	4303 label Biography information for Baroness Kennedy of Cradley

1235841

	registered interest
	date	18/09/2020
	answering body	Department for Business, Energy and Industrial Strategy
	answering dept id	201
	answering dept short name	Business, Energy and Industrial Strategy
	answering dept sort name	Business, Energy and Industrial Strategy
	hansard heading	Energy: Meters
	house id	2
	legislature	25277 pref label House of Lords
	question text	To ask Her Majesty's Government what is their latest assessment of the rollout of smart meters.
	tabling member printed	Lord Kennedy of Southwark
	uin	HL8285
	answer	answer is ministerial correction date of answer 02/10/2020 answer text <p>There were 21.5 million smart and advanced meters in homes and small businesses across Great Britain, as of the end of June 2020. Research has found that 80% of people with smart meters say they have a better idea of their energy costs and 88% of prepayment customers with smart meters say that topping up has become easier.</p><p> </p><p>Further to the publication of guidance on safe working during coronavirus (COVID-19) in May 2020, energy suppliers have been scaling up installation volumes, while implementing additional safety measures to ensure the wellbeing of customers and staff.</p><p> </p><p>In June 2020, the Government confirmed that from July 2021 a new four-year policy framework will be implemented with fixed annual installation milestones for energy suppliers that will drive roll-out momentum.</p><p> </p> answering member printed Lord Callanan question first answered 02/10/2020 12:41:36 answering member 4336 label Biography information for Lord Callanan
	tabling member	4153 label Biography information for Lord Kennedy of Southwark

1228112

	registered interest
	date	28/07/2020
	answering body	Department for Business, Energy and Industrial Strategy
	answering dept id	201
	answering dept short name	Business, Energy and Industrial Strategy
	answering dept sort name	Business, Energy and Industrial Strategy
	hansard heading	Energy: Meters
	house id	2
	legislature	25277 pref label House of Lords
	question text	To ask Her Majesty's Government what plans they have to enforce the right of data portability and other interoperability requirements to ensure that individuals with existing devices and tools such as smart meters can exercise this right.
	tabling member printed	Lord Fox
	uin	HL7452
	answer	answer is ministerial correction date of answer 06/08/2020 answer text <p>Under Article 20 of the General Data Protection Regulation (GDPR), consumers have the right to obtain and reuse their personal data, including smart metering consumption data that they have provided to the energy supplier. Energy consumers’ rights under the GDPR are not affected by switching energy supplier.</p><p> </p><p>In order to ensure that energy consumers have control over their energy consumption data, the Government established the smart metering Data Access and Privacy Framework, which is implemented through energy licences and codes and complements wider data protection legislation. Energy suppliers are required to make available to domestic consumers with meters in smart mode, upon request, up to 24 months of data relating to consumption in each day, week, month and year. The data must be made available free of charge and in a readily understandable format.</p><p> </p><p>The Information Commissioner's Office is responsible for upholding information rights, while the Office of Gas and Electricity Markets is responsible for regulating energy suppliers’ compliance with licence obligations.</p> answering member printed Lord Callanan grouped question UIN HL7454 question first answered 06/08/2020 11:37:21 answering member 4336 label Biography information for Lord Callanan
	tabling member	4322 label Biography information for Lord Fox

1228114

	registered interest
	date	28/07/2020
	answering body	Department for Business, Energy and Industrial Strategy
	answering dept id	201
	answering dept short name	Business, Energy and Industrial Strategy
	answering dept sort name	Business, Energy and Industrial Strategy
	hansard heading	Energy: Meters
	house id	2
	legislature	25277 pref label House of Lords
	question text	To ask Her Majesty's Government what assessment they have made of (1) the ability of consumers to exercise their right to data portability under Article 20 of the General Data Protection Regulation when switching between energy suppliers using smart meters, and (2) whether such switches are being hindered by a lack of compliance by energy companies with this right.
	tabling member printed	Lord Fox
	uin	HL7454
	answer	answer is ministerial correction date of answer 06/08/2020 answer text <p>Under Article 20 of the General Data Protection Regulation (GDPR), consumers have the right to obtain and reuse their personal data, including smart metering consumption data that they have provided to the energy supplier. Energy consumers’ rights under the GDPR are not affected by switching energy supplier.</p><p> </p><p>In order to ensure that energy consumers have control over their energy consumption data, the Government established the smart metering Data Access and Privacy Framework, which is implemented through energy licences and codes and complements wider data protection legislation. Energy suppliers are required to make available to domestic consumers with meters in smart mode, upon request, up to 24 months of data relating to consumption in each day, week, month and year. The data must be made available free of charge and in a readily understandable format.</p><p> </p><p>The Information Commissioner's Office is responsible for upholding information rights, while the Office of Gas and Electricity Markets is responsible for regulating energy suppliers’ compliance with licence obligations.</p> answering member printed Lord Callanan grouped question UIN HL7452 question first answered 06/08/2020 11:37:21 answering member 4336 label Biography information for Lord Callanan
	tabling member	4322 label Biography information for Lord Fox

1146319

	registered interest
	date	25/09/2019
	answering body	Department for Business, Energy and Industrial Strategy
	answering dept id	201
	answering dept short name	Business, Energy and Industrial Strategy
	answering dept sort name	Business, Energy and Industrial Strategy
	hansard heading	Energy: Meters
	house id	2
	legislature	25277 pref label House of Lords
	question text	To ask Her Majesty's Government what steps they are taking to ensure that every household that wishes to sign up for a Smart Export Guarantee from an energy company will be able to obtain a suitable smart meter from the day they start any such arrangement; and what consequences would result from being unable to obtain such a smart meter.
	tabling member printed	Baroness Jones of Moulsecoomb
	uin	HL17814
	answer	answer is ministerial correction date of answer 02/10/2019 answer text <p>Consumers who would like a Smart Export Guarantee (SEG) export tariff can contact their energy supplier to request that a smart meter is installed. Consumers who want a smart meter sooner than their current supplier can provide one could switch to a supplier who may be able to meet their needs.</p><p> </p><p>There were 14.9 million smart and advanced meters operating in Great Britain at the end of June 2019 and the Government is committed to every home and small business being offered smart meters by the end of 2020.</p><p> </p><p>In addition, the Government has introduced the New and Replacement Obligation (NRO) in energy suppliers’ licences which requires them to take all reasonable steps to install a smart meter where a meter is fitted for the first time, including in new build properties, or when an existing meter needs to be replaced.</p> answering member printed Lord Duncan of Springbank question first answered 02/10/2019 16:38:21 answering member 4686 label Biography information for Lord Duncan of Springbank
	tabling member	4297 label Biography information for Baroness Jones of Moulsecoomb

1145215

	registered interest
	date	05/09/2019
	answering body	Department for Business, Energy and Industrial Strategy
	answering dept id	201
	answering dept short name	Business, Energy and Industrial Strategy
	answering dept sort name	Business, Energy and Industrial Strategy
	hansard heading	Energy: Meters
	house id	2
	legislature	25277 pref label House of Lords
	question text	To ask Her Majesty's Government what progress has been made towards the roll-out of smart meters.
	tabling member printed	Lord Bourne of Aberystwyth
	uin	HL17742
	answer	answer is ministerial correction date of answer 09/09/2019 answer text <p><del class="ministerial">It has not proved possible to respond to this question in the time available before Prorogation. I will correspond directly with my noble Friend.</del></p><p><ins class="ministerial">There were 14.9 million smart and advanced meters operating in Great Britain at the end of June 2019. The Government publishes quarterly reports on the number of smart electricity and gas meters installed in Great Britain as part of its Smart Meters statistics collection.</ins></p><p><ins class="ministerial">The Government is committed to every home and small business being offered smart meters by the end of 2020.</ins></p><p> </p> answering member printed Lord Duncan of Springbank question first answered 09/09/2019 16:27:08 question first ministerially corrected 02/10/2019 14:20:44 answering member 4686 label Biography information for Lord Duncan of Springbank previous answer version 135189 answering member printed Lord Duncan of Springbank answering member 4686 label Biography information for Lord Duncan of Springbank
	tabling member	4282 label Biography information for Lord Bourne of Aberystwyth

1129497

	registered interest
	date	04/06/2019
	answering body	Department for Business, Energy and Industrial Strategy
	answering dept id	201
	answering dept short name	Business, Energy and Industrial Strategy
	answering dept sort name	Business, Energy and Industrial Strategy
	hansard heading	Energy: Meters
	house id	2
	legislature	25277 pref label House of Lords
	question text	To ask Her Majesty's Government whether the target for energy suppliers to have taken all reasonable steps to install smart meters in all homes and small businesses in the UK will be met by 2020.
	tabling member printed	Lord Birt
	uin	HL15982
	answer	answer is ministerial correction date of answer 12/06/2019 answer text <p>The smart meter rollout in Great Britain is making good progress, with over 14.3 million smart and advanced meters operating as of the end of March 2019. The Programme remains on track to offer every home and small business smart meters by the end of 2020.</p> answering member printed Lord Henley question first answered 12/06/2019 15:11:47 answering member 2616 label Biography information for Lord Henley
	tabling member	2533 label Biography information for Lord Birt

1121638

	registered interest
	date	11/04/2019
	answering body	Department for Business, Energy and Industrial Strategy
	answering dept id	201
	answering dept short name	Business, Energy and Industrial Strategy
	answering dept sort name	Business, Energy and Industrial Strategy
	hansard heading	Energy: Meters
	house id	2
	legislature	25277 pref label House of Lords
	question text	To ask Her Majesty's Government how many smart meters have been installed in England and Wales, broken down by local authority area, in each of the past three years.
	tabling member printed	Baroness Smith of Gilmorehill
	uin	HL15268
	answer	answer is ministerial correction date of answer 25/04/2019 answer text <p>The latest data on the number of smart electricity and gas meters installed in Great Britain is published on a quarterly basis on Gov.UK. As of the end of December 2018, there were nearly 13.8 million smart and advanced meters currently operating in Great Britain.</p><p> </p><p>Data is published only at Great Britain level. Data is not collected from energy suppliers in a format that allows local authority counts to be produced.</p> answering member printed Lord Henley question first answered 25/04/2019 14:18:02 answering member 2616 label Biography information for Lord Henley
	tabling member	3125 label Biography information for Baroness Smith of Gilmorehill

1079477

	registered interest
	date	28/02/2019
	answering body	Department for Business, Energy and Industrial Strategy
	answering dept id	201
	answering dept short name	Business, Energy and Industrial Strategy
	answering dept sort name	Business, Energy and Industrial Strategy
	hansard heading	Energy: Meters
	house id	2
	legislature	25277 pref label House of Lords
	question text	To ask Her Majesty's Government, further to the Written Answer by Lord Henley on 4 January (HL12419), whether a builder must ensure the fitting of smart meters in new build homes; if not, who is responsible; and whether such fittings are installed under the aegis of a particular energy supplier.
	tabling member printed	Baroness Byford
	uin	HL14138
	answer	answer is ministerial correction date of answer 07/03/2019 answer text <p>All meter points in new build homes must have a registered energy supplier. The builder can appoint a supplier of their choice but it is the supplier who has responsibility for the installation of meters in a property.</p><p>A number of energy suppliers are already installing smart gas and electricity meters in new build properties. The Government recently consulted on a proposal to activate the New and Replacement Obligation (NRO) in energy suppliers’ licences. The NRO would require suppliers to take all reasonable steps to install a compliant smart meter where a meter is fitted for the first time including in new build properties. We expect to make a decision to activate the NRO in due course.</p> answering member printed Lord Henley question first answered 07/03/2019 13:13:08 answering member 2616 label Biography information for Lord Henley
	tabling member	3343 label Biography information for Baroness Byford