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768222

	registered interest
	date	10/10/2017
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Personal Independence Payment
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, how many PIP2 forms were (a) completed and returned within the four week deadline, (b) completed and returned outside the four week deadline and (c) never returned in the last 12 months.
	tabling member constituency	Aberavon
	tabling member printed	Stephen Kinnock
	uin	107054
	answer	answer is ministerial correction date of answer 18/10/2017 answer text <p>473,000 claimants under Normal Rules returned their PIP2 questionnaire within 28 days and 350,000 claimants returned their questionnaire outside 28 days. A further 129,000 claimants were not recorded as having returned a PIP2 questionnaire. The status of claims as 'Normal Rules' is shown as at the point of the registration. It is possible for claims to transition between Normal/Special Rules during the course of the claimant journey. Special Rules for the Terminally Ill claimants are not required to complete PIP2 questionnaires.</p><p> </p><p>It should be noted that a PIP claimant is given one calendar month from the day after the date of issue to return the PIP2 questionnaire. Claimants who require additional time to complete and submit their PIP2 questionnaire are able to do so where that is reasonably required. The letter accompanying the PIP2 encourages claimants to contact the Department if they require more time.</p><p> </p><p> </p><p>Notes:</p><ol><li>Normal Rules only. Special Rules for the Terminally Ill claimants are not required to complete PIP2 questionnaires.</li><li>The status of claims as 'normal rules' is shown as at the point of the registration. It is possible for claims to transition between normal/special rules and new claims/reassessments during the course of the claimant journey.</li><li>The 'Issue of Part 2 to return of Part 2' clearance time is measured as the time between the date the Part 2 form is sent to the claimant and the date the form is received back by the Department as recorded on Department systems.</li><li>Unpublished data which may be subject to revision and should be used with caution.</li><li>Figures have been rounded to the nearest 1,000.</li><li>Totals may not sum due to rounding.</li><li>Great Britain only.</li></ol> answering member constituency Portsmouth North answering member printed Penny Mordaunt question first answered 18/10/2017 13:57:34 answering member 4017 label Biography information for Penny Mordaunt
	tabling member	4359 label Biography information for Stephen Kinnock

768223

	registered interest
	date	10/10/2017
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Personal Independence Payment
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, what estimate he has made of the number of people with conditions that do not require face-to-face assessments for a personal independence payment application but are still being invited for one in the last 12 months.
	tabling member constituency	Aberavon
	tabling member printed	Stephen Kinnock
	uin	107052
	answer	answer is ministerial correction date of answer 18/10/2017 answer text <p>Decisions on whether an assessment can be undertaken based on the paper evidence alone, or via a face to face consultation, are made by a Healthcare Professional on a case by case basis and are not dependent on a claimant’s condition, except for those people who are applying under the terminally ill provisions. Most people will be required to attend a face to face consultation except where there is sufficient existing information to carry out an assessment based on the paper evidence.</p> answering member constituency Portsmouth North answering member printed Penny Mordaunt question first answered 18/10/2017 10:50:03 answering member 4017 label Biography information for Penny Mordaunt
	tabling member	4359 label Biography information for Stephen Kinnock

768208

	registered interest
	date	10/10/2017
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Personal Independence Payment: Appeals
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, what assessment he has made of the potential merits of introducing an assessment rate for personal independence payments during the appeals process.
	tabling member constituency	Aberavon
	tabling member printed	Stephen Kinnock
	uin	107037
	answer	answer is ministerial correction date of answer 18/10/2017 answer text <p>No assessment or costings exercise has been made in relation to introducing an assessment rate for Personal Independence Payment (PIP) during the appeal process. As for other decisions in law, a PIP decision persists until such time as an appeal against the decision is concluded. As PIP can be paid at one of eight different rates this means that those appealing against a successful award continue to be paid the level of PIP awarded by the Secretary of State during the appeal process.</p> answering member constituency Portsmouth North answering member printed Penny Mordaunt grouped question UIN 107038 question first answered 18/10/2017 11:08:44 answering member 4017 label Biography information for Penny Mordaunt
	tabling member	4359 label Biography information for Stephen Kinnock

768220

	registered interest
	date	10/10/2017
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Personal Independence Payment: Appeals
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, whether he has undertaken a costings exercise on introducing an assessment rate for personal independence payments claimants during the appeals process.
	tabling member constituency	Aberavon
	tabling member printed	Stephen Kinnock
	uin	107038
	answer	answer is ministerial correction date of answer 18/10/2017 answer text <p>No assessment or costings exercise has been made in relation to introducing an assessment rate for Personal Independence Payment (PIP) during the appeal process. As for other decisions in law, a PIP decision persists until such time as an appeal against the decision is concluded. As PIP can be paid at one of eight different rates this means that those appealing against a successful award continue to be paid the level of PIP awarded by the Secretary of State during the appeal process.</p> answering member constituency Portsmouth North answering member printed Penny Mordaunt grouped question UIN 107037 question first answered 18/10/2017 11:08:44 answering member 4017 label Biography information for Penny Mordaunt
	tabling member	4359 label Biography information for Stephen Kinnock

768214

	registered interest
	date	10/10/2017
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Personal Independence Payment
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, what assessment he has made of the (a) quality and (b) consistency in the delivery of personal independence payment assessments across the UK in each of the last five years for which figures are available.
	tabling member constituency	Aberavon
	tabling member printed	Stephen Kinnock
	uin	107048
	answer	answer is ministerial correction date of answer 18/10/2017 answer text <p>The Department has set standards for the quality of assessments which both Personal Independence Payment providers must meet, which the Department monitors. The standards require assessment providers to provide the Department’s Decision Makers with an assessment that is clear and medically reasonable.</p><p>We are continually working with the assessment providers to further improve the quality of assessments including clinical coaching, feedback and support available to each assessor.</p> answering member constituency Portsmouth North answering member printed Penny Mordaunt question first answered 18/10/2017 13:23:56 answering member 4017 label Biography information for Penny Mordaunt
	tabling member	4359 label Biography information for Stephen Kinnock

768225

	registered interest
	date	10/10/2017
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Personal Independence Payment
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, what assessment he has made of the usefulness of the PIP2 form in collecting information about a claimant's conditions.
	tabling member constituency	Aberavon
	tabling member printed	Stephen Kinnock
	uin	107055
	answer	answer is ministerial correction date of answer 18/10/2017 answer text <p>The PIP2 questionnaire was designed to allow claimants to tell us, in their own words, how their health condition or disability impacts them on a day-to-day basis. The questionnaire has a mixture of tick boxes and free text boxes allowing claimants to add as much or as little detail as they wish.</p><p> </p><p>Recent research<sup><sup>[1]</sup></sup> carried out by Ipsos MORI found that 85 per cent of claimants were able to complete all sections of the questionnaire and only four per cent were unable to do so. The research also shows that 63 per cent of claimants found completing the questionnaire as easy or easier than expected.</p><p>However, we constantly look to review and improve the experience of people claiming Personal Independence Payment (PIP). We are currently considering the recommendations made in the second independent review of Personal Independence Payment (published on 30 March 2017) which included recommendations to improve our communications for claimants. We plan to respond to the review’s findings later this year.</p><p><sup><sup>[1]</sup></sup> <a href="https://www.gov.uk/government/publications/personal-independence-payment-evaluation-wave-1-claimant-survey-findings" target="_blank">https://www.gov.uk/government/publications/personal-independence-payment-evaluation-wave-1-claimant-survey-findings</a></p> answering member constituency Portsmouth North answering member printed Penny Mordaunt question first answered 18/10/2017 11:11:44 answering member 4017 label Biography information for Penny Mordaunt
	tabling member	4359 label Biography information for Stephen Kinnock

768215

	registered interest
	date	10/10/2017
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Personal Independence Payment: Appeals
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, how much has been spent defending appeals of personal independence payment decisions in (a) the UK, (b) Wales and (c) Aberavon in each of the last five years for which figures are available.
	tabling member constituency	Aberavon
	tabling member printed	Stephen Kinnock
	uin	107049
	answer	answer is ministerial correction date of answer 18/10/2017 answer text <p>The information is not readily available and can only be obtained at disproportionate cost.</p> answering member constituency Portsmouth North answering member printed Penny Mordaunt question first answered 18/10/2017 13:25:59 answering member 4017 label Biography information for Penny Mordaunt
	tabling member	4359 label Biography information for Stephen Kinnock

768219

	registered interest
	date	10/10/2017
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Personal Independence Payment: Complaints
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, how many complaints were upheld in relation to the personal independence payment assessment process in (a) the UK, (b) Wales and (c) Aberavon in each of the last two years.
	tabling member constituency	Aberavon
	tabling member printed	Stephen Kinnock
	uin	107036
	answer	answer is ministerial correction date of answer 18/10/2017 answer text <p>The number of complaints upheld in relation to the PIP assessment process in the last is as follows:</p><p> </p><p>Operational Year 15/16 (April 15 to March 2016)</p><p> </p><p>a) In the UK, 133 complaints were closed in relation to the PIP assessment process, of which 67 were upheld</p><p> </p><p>b) In Wales, 4 complaints were closed in relation to the PIP assessment process, of which 2 were upheld</p><p> </p><p>c) The DWP complaints system does not collect information at this level of detail</p><p> </p><p> </p><p>Operational Year 16/17 (April 2016 to March 2017)</p><p> </p><p>a) In the UK, 1345 complaints were closed in relation to the PIP assessment process, of which 545 were upheld</p><p> </p><p>b) In Wales, 506 complaints were closed in relation to the PIP assessment process, of which 206 were upheld</p><p> </p><p>c) The DWP complaints system does not collect information at this level of detail</p><p> </p><p> </p><p>Data provided for complaints closed and upheld within the 2015/216 and 2016/2017 operational years.</p> answering member constituency Portsmouth North answering member printed Penny Mordaunt question first answered 18/10/2017 13:28:19 answering member 4017 label Biography information for Penny Mordaunt
	tabling member	4359 label Biography information for Stephen Kinnock

768221

	registered interest
	date	10/10/2017
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Personal Independence Payment: Complaints
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, how many complaints were received in relation to the personal independence payment assessment process in (a) the UK, (b) Wales and (c) Aberavon in each of the last two years.
	tabling member constituency	Aberavon
	tabling member printed	Stephen Kinnock
	uin	107035
	answer	answer is ministerial correction date of answer 18/10/2017 answer text <p>The total number of complaints received in relation to the PIP assessment process in each of the last two operational years is as follows:</p><p> </p><p>Operational Year 15/16 (April 15 to March 2016)</p><p>a) In the UK a total of 142 complaints were logged against the PIP assessment process</p><p> </p><p>b) In Wales a total of 4 complaints were logged against PIP assessment process</p><p> </p><p>c) The DWP complaints system does not collect information at this level of detail.</p><p> </p><p> </p><p>Operational Year 16/17 (April 2016 to March 2017)</p><p>a) In the UK a total of 1391 complaints were logged against the PIP assessment process</p><p> </p><p>b) In Wales a total of 519 complaints were logged against the PIP assessment process</p><p> </p><p>c) The DWP complaints system does not collect information at this level of detail.</p><p> </p><p> </p><p>Data provided for complaints received within the 2015/216 and 2016/2017 operational years.</p> answering member constituency Portsmouth North answering member printed Penny Mordaunt question first answered 18/10/2017 13:31:12 answering member 4017 label Biography information for Penny Mordaunt
	tabling member	4359 label Biography information for Stephen Kinnock

768206

	registered interest
	date	10/10/2017
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Personal Independence Payment
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, whether he has any plans to review the personal independence payments assessment criteria.
	tabling member constituency	Aberavon
	tabling member printed	Stephen Kinnock
	uin	107039
	answer	answer is ministerial correction date of answer 18/10/2017 answer text <p>There are no current plans to review the Personal Independence Payment assessment criteria.</p> answering member constituency Portsmouth North answering member printed Penny Mordaunt question first answered 18/10/2017 11:00:42 answering member 4017 label Biography information for Penny Mordaunt
	tabling member	4359 label Biography information for Stephen Kinnock