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940657

	registered interest
	date	13/07/2018
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Jobcentre Plus: Training
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, whether her Department issues guidance to work coaches on what support they should provide to claimants.
	tabling member constituency	Airdrie and Shotts
	tabling member printed	Neil Gray
	uin	163800
	answer	answer is ministerial correction date of answer 18/07/2018 answer text <p>Comprehensive guidance outlining the support we provide to claimants is readily accessible to all Work Coaches across the Jobcentre network.</p><p> </p><p>Work Coaches provide personalised back to work support including volunteering opportunities, skills support, work experience and local activity through the Flexible Support Fund.</p><p> </p><p>In addition information on local support services is available to staff via our District Provision Tool. This digital tool lists local and national provision and support delivered by Jobcentre Plus, Skills Funding Agency, Skills Development Scotland, Careers Wales, other providers, local authorities, and independent and volunteer organisations.</p><p> </p><p>Universal Credit guidance is published in the House of Commons Library and the Department is committed to refreshing the information on a regular basis.</p> answering member constituency Reading West answering member printed Alok Sharma grouped question UIN 163801 question first answered 18/07/2018 12:06:48 answering member 4014 label Biography information for Sir Alok Sharma
	tabling member	4365 label Biography information for Neil Gray

940658

	registered interest
	date	13/07/2018
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Jobcentre Plus: Training
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, if she will publish the guidance her Department provides to work coaches.
	tabling member constituency	Airdrie and Shotts
	tabling member printed	Neil Gray
	uin	163801
	answer	answer is ministerial correction date of answer 18/07/2018 answer text <p>Comprehensive guidance outlining the support we provide to claimants is readily accessible to all Work Coaches across the Jobcentre network.</p><p> </p><p>Work Coaches provide personalised back to work support including volunteering opportunities, skills support, work experience and local activity through the Flexible Support Fund.</p><p> </p><p>In addition information on local support services is available to staff via our District Provision Tool. This digital tool lists local and national provision and support delivered by Jobcentre Plus, Skills Funding Agency, Skills Development Scotland, Careers Wales, other providers, local authorities, and independent and volunteer organisations.</p><p> </p><p>Universal Credit guidance is published in the House of Commons Library and the Department is committed to refreshing the information on a regular basis.</p> answering member constituency Reading West answering member printed Alok Sharma grouped question UIN 163800 question first answered 18/07/2018 12:06:49 answering member 4014 label Biography information for Sir Alok Sharma
	tabling member	4365 label Biography information for Neil Gray

850945

	registered interest
	date	27/02/2018
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Jobcentre Plus: Training
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, when her Department most recently revised its guidance to jobcentre staff on managing customer declarations of intention to attempt suicide or self-harm.
	tabling member constituency	Oldham East and Saddleworth
	tabling member printed	Debbie Abrahams
	uin	130153
	answer	answer is ministerial correction date of answer 07/03/2018 answer text <p>DWP reviewed and updated its national guidance to staff on managing customer declarations of intention to attempt suicide or self-harm in November 2016. This was part of a programme of regular reviews we undertake to ensure guidance is meeting the need for staff and customers. The guidance requires jobcentres to hold local plans that identify the approach to take, local contacts and support and to review and revise these local plans regularly to ensure information is accurate and appropriate.</p><p> </p><p>A further regular review is currently taking place to ensure our policies and guidance remain current. Any changes identified as a result will be applied to guidance later this year.</p> answering member constituency Reading West answering member printed Alok Sharma question first answered 07/03/2018 17:26:05 answering member 4014 label Biography information for Sir Alok Sharma
	tabling member	4212 label Biography information for Debbie Abrahams

855983

	registered interest
	date	06/03/2018
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Jobcentre Plus: Training
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, what (a) resources (b) training (c) information is available to Job Centre Plus managers to help them (i) find out about specialist support providers in their local areas and (ii) work with these organisations to support jobseekers.
	tabling member constituency	Newcastle upon Tyne Central
	tabling member printed	Chi Onwurah
	uin	131149
	answer	answer is ministerial correction date of answer 12/03/2018 answer text <p>In addition to the Department’s response to <a href="http://www.parliament.uk/business/publications/written-questions-answers-statements/written-questions-answers/?page=1&amp;max=20&amp;questiontype=AllQuestions&amp;house=commons%2clords&amp;uin=112602" target="_blank">PQ112602</a>, answered on 16 November 2017, DWP Partnership Managers work with a range of stakeholders, including local authorities, to establish what support is available locally to encourage partnership working and to ensure claimants are signposted appropriately.</p><p> </p><p>There is an Employers and Partners Knowledge Hub to support staff working with employers, partners and claimants. This includes resources, guidance and information on Work and Health, Universal Credit, Labour Market Intelligence, learning and the latest news from the Employer and Partnership community.</p><p> </p><p>Jobcentre Managers are also provided with specific learning on ‘Making Effective Use of Provision’, which builds their capability and understanding on how their teams identify and agree the appropriate provision to support people into work.</p> answering member constituency Reading West answering member printed Alok Sharma question first answered 12/03/2018 12:39:47 answering member 4014 label Biography information for Sir Alok Sharma
	tabling member	4124 label Biography information for Chi Onwurah