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min answer › date of answer	2014-07-01
answer › answering member constituency	Staffordshire Moorlands
uin	207454
answer › answering member printed	Karen Bradley

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registered interest

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answering body

answering dept id

answering dept short name

answering dept sort name

hansard heading

house id

legislature


pref label

question text

tabling member constituency

tabling member printed

uin

answer

is ministerial correction

date of answer

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answer text

answering member constituency

answering member printed

question first answered

answering member


label

tabling member


label

89748

registered interest

date

29/08/2014

answering body

Home Office

answering dept id

answering dept short name

Home Office

answering dept sort name

Home Office

hansard heading

Telephone Services

house id

legislature

25259

	pref label	House of Commons

question text

To ask the Secretary of State for the Home Department, under what timetable her Department plans to phase-out the use of telephone lines with the prefix (a) 0845, 0844 and 0843 in accordance with the Cabinet Office guidance on customer service lines published in December 2013 and (b) 03 and 08, where 03 is the primary number under a dual numbering system.

tabling member constituency

Walsall South

tabling member printed

Valerie Vaz

uin

207454

answer

is ministerial correction

date of answer

03/09/2014

answer text

The use of telephone lines with the prefix 0843, 0844 and 0845 will be phased out in accordance with the Cabinet Office guidance on customer service lines both where these have been the primary number or have been temporarily retained as secondary number behind a new 03 number.The Home Office and Her Majesty's Passport Office operates no 0843/0844 numbers. The Home Office's 0845 Nationality Contact / European Enquiry Line and Asylum support line has been migrated to 0300 prefix in March 2014. The original 0845 number will be fully decommissioned by 31 December 2014. Her Majesty's Passport Office 0845 number for Customer letters migrated to 0300 prefix on 1 September 2014. The original 0845 number will be fully decommissioned by 31 December 2014.

answering member constituency

Staffordshire Moorlands

answering member printed

Karen Bradley

question first answered

03/09/2014 16:38:28

answering member

4110

	label	Biography information for Dame Karen Bradley

tabling member

4076

	label	Biography information for Valerie Vaz