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<p>Our Jobcentre staff undergo a comprehensive learning journey designed to equip
them with the tools, skills and behaviours required to provide a high quality service
to all claimants.</p><p> </p><p>Specific training and guidance is provided for all
staff on working with different vulnerable groups, including survivors and those still
experiencing domestic abuse. Jobcentre staff will signpost claimants to national and
local organisations that provide specialist support and Work Coaches can apply domestic
violence easements, switching off all work-related requirements for a period of time.</p><p>
</p><p>In addition a national call was held earlier this year to raise awareness and
understanding of domestic abuse across the Jobcentre network and a video has been
produced to highlight good practice when supporting individuals who have been or are
currently in a domestic abuse relationship.</p>
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