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1052463
registered interest false more like this
date less than 2019-02-01more like thismore than 2019-02-01
answering body
Department for Work and Pensions more like this
answering dept id 29 more like this
answering dept short name Work and Pensions more like this
answering dept sort name Work and Pensions more like this
hansard heading Post Office Card Account: Rural Areas more like this
house id 1 more like this
legislature
25259
pref label House of Commons more like this
question text To ask the Secretary of State for Work and Pensions, what assessment he has made of the potential effect on elderly people in rural areas of the planned discontinuation of the Post Office card system. more like this
tabling member constituency Stirling more like this
tabling member printed
Stephen Kerr remove filter
uin 215600 more like this
answer
answer
is ministerial correction false more like this
date of answer less than 2019-02-11more like thismore than 2019-02-11
answer text <p>The Government’s contract for the Post Office card account comes to an end on 30 November 2021. For those claimants and pensioners who are unable to open a mainstream account ahead of this date, the DWP will implement an alternative payment service that allows users to obtain cash payments in their local area (including suburban and rural locations) before the end of the contract. When commissioning this alternative payment service, it will be our priority to ensure that elderly vulnerable people are protected and catered for.</p><p> </p><p>Our communications with Post Office card account users will highlight that 99% of a banks’ personal customers, are able to withdraw cash, deposit cash and cheques, and make balance enquiries at a Post Office counter via its network of 11,600 branches. Therefore, those receiving benefit and pension payments into a bank account can continue to collect their money from the Post Office so there should be minimal effect on elderly people in rural areas. We have already introduced a phased conversion process ahead of 2021 and we will be writing to all Post Office card account users to ensure they are provided with an alternative payment service.</p>
answering member constituency Hexham more like this
answering member printed Guy Opperman more like this
question first answered
less than 2019-02-11T13:01:55.627Zmore like thismore than 2019-02-11T13:01:55.627Z
answering member
4142
label Biography information for Guy Opperman more like this
tabling member
4604
label Biography information for Stephen Kerr more like this