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1352816

registered interest
date	06/09/2021
answering body	Department for Transport
answering dept id	27
answering dept short name	Transport
answering dept sort name	Transport
hansard heading	Driving Licences: Applications
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Transport, for what reason the DVLA investigation team asks for the colour of the envelope that applications were sent to them in.
tabling member constituency	North Herefordshire
tabling member printed	Bill Wiggin
uin	43400
answer	answer is ministerial correction date of answer 09/09/2021 answer text <p>The Driver and Vehicle Licensing Agency (DVLA) receives around 60,000 items of mail every day and is unable to confirm the initial receipt of an individual application unless it has been sent by one of Royal Mail’s tracked services. For urgent cases where the application was not sent using one of these tracked mail services, DVLA officials will request further information in order to help locate the application. The information requested can include the type of application, the date it was sent, the postcode it was sent to and the type of envelope used, including the colour if applicable.</p><p>Information about the colour of the envelope is requested purely to help officials identify an application quickly and has no bearing on speed of processing. The DVLA process applications in the order in which they are received. No applications are left unopened specifically due to the colour of the envelope and the DVLA has no preference as to envelope colour.</p><p>If an applicant does not recall the colour of the envelope, the DVLA will attempt to locate the application using the other information available.</p><p> </p> answering member constituency Redditch answering member printed Rachel Maclean grouped question UIN 43401 43402 43403 43404 question first answered 09/09/2021 14:25:14 answering member 4668 label Biography information for Rachel Maclean
tabling member	1428 label Biography information for Sir Bill Wiggin

1352817

registered interest
date	06/09/2021
answering body	Department for Transport
answering dept id	27
answering dept short name	Transport
answering dept sort name	Transport
hansard heading	Driving Licences: Applications
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Transport, whether the DVLA would prefer applications to be sent to them in a particular colour envelope.
tabling member constituency	North Herefordshire
tabling member printed	Bill Wiggin
uin	43401
answer	answer is ministerial correction date of answer 09/09/2021 answer text <p>The Driver and Vehicle Licensing Agency (DVLA) receives around 60,000 items of mail every day and is unable to confirm the initial receipt of an individual application unless it has been sent by one of Royal Mail’s tracked services. For urgent cases where the application was not sent using one of these tracked mail services, DVLA officials will request further information in order to help locate the application. The information requested can include the type of application, the date it was sent, the postcode it was sent to and the type of envelope used, including the colour if applicable.</p><p>Information about the colour of the envelope is requested purely to help officials identify an application quickly and has no bearing on speed of processing. The DVLA process applications in the order in which they are received. No applications are left unopened specifically due to the colour of the envelope and the DVLA has no preference as to envelope colour.</p><p>If an applicant does not recall the colour of the envelope, the DVLA will attempt to locate the application using the other information available.</p><p> </p> answering member constituency Redditch answering member printed Rachel Maclean grouped question UIN 43400 43402 43403 43404 question first answered 09/09/2021 14:25:14 answering member 4668 label Biography information for Rachel Maclean
tabling member	1428 label Biography information for Sir Bill Wiggin

1352818

registered interest
date	06/09/2021
answering body	Department for Transport
answering dept id	27
answering dept short name	Transport
answering dept sort name	Transport
hansard heading	Driving Licences: Applications
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Transport, whether the colour of an envelope an application is sent to the DVLA in effects the speed with which it is dealt with.
tabling member constituency	North Herefordshire
tabling member printed	Bill Wiggin
uin	43402
answer	answer is ministerial correction date of answer 09/09/2021 answer text <p>The Driver and Vehicle Licensing Agency (DVLA) receives around 60,000 items of mail every day and is unable to confirm the initial receipt of an individual application unless it has been sent by one of Royal Mail’s tracked services. For urgent cases where the application was not sent using one of these tracked mail services, DVLA officials will request further information in order to help locate the application. The information requested can include the type of application, the date it was sent, the postcode it was sent to and the type of envelope used, including the colour if applicable.</p><p>Information about the colour of the envelope is requested purely to help officials identify an application quickly and has no bearing on speed of processing. The DVLA process applications in the order in which they are received. No applications are left unopened specifically due to the colour of the envelope and the DVLA has no preference as to envelope colour.</p><p>If an applicant does not recall the colour of the envelope, the DVLA will attempt to locate the application using the other information available.</p><p> </p> answering member constituency Redditch answering member printed Rachel Maclean grouped question UIN 43400 43401 43403 43404 question first answered 09/09/2021 14:25:14 answering member 4668 label Biography information for Rachel Maclean
tabling member	1428 label Biography information for Sir Bill Wiggin

1352819

registered interest
date	06/09/2021
answering body	Department for Transport
answering dept id	27
answering dept short name	Transport
answering dept sort name	Transport
hansard heading	Driving Licences: Applications
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Transport, whether the DVLA has left any applications unopened as a result of the colour of the envelope they were sent in.
tabling member constituency	North Herefordshire
tabling member printed	Bill Wiggin
uin	43403
answer	answer is ministerial correction date of answer 09/09/2021 answer text <p>The Driver and Vehicle Licensing Agency (DVLA) receives around 60,000 items of mail every day and is unable to confirm the initial receipt of an individual application unless it has been sent by one of Royal Mail’s tracked services. For urgent cases where the application was not sent using one of these tracked mail services, DVLA officials will request further information in order to help locate the application. The information requested can include the type of application, the date it was sent, the postcode it was sent to and the type of envelope used, including the colour if applicable.</p><p>Information about the colour of the envelope is requested purely to help officials identify an application quickly and has no bearing on speed of processing. The DVLA process applications in the order in which they are received. No applications are left unopened specifically due to the colour of the envelope and the DVLA has no preference as to envelope colour.</p><p>If an applicant does not recall the colour of the envelope, the DVLA will attempt to locate the application using the other information available.</p><p> </p> answering member constituency Redditch answering member printed Rachel Maclean grouped question UIN 43400 43401 43402 43404 question first answered 09/09/2021 14:25:14 answering member 4668 label Biography information for Rachel Maclean
tabling member	1428 label Biography information for Sir Bill Wiggin

1352820

registered interest
date	06/09/2021
answering body	Department for Transport
answering dept id	27
answering dept short name	Transport
answering dept sort name	Transport
hansard heading	Driving Licences: Applications
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Transport, what steps an applicant should take in response to a DVLA request for the colour of an envelope an application was sent in, in the event that they cannot recall that colour.
tabling member constituency	North Herefordshire
tabling member printed	Bill Wiggin
uin	43404
answer	answer is ministerial correction date of answer 09/09/2021 answer text <p>The Driver and Vehicle Licensing Agency (DVLA) receives around 60,000 items of mail every day and is unable to confirm the initial receipt of an individual application unless it has been sent by one of Royal Mail’s tracked services. For urgent cases where the application was not sent using one of these tracked mail services, DVLA officials will request further information in order to help locate the application. The information requested can include the type of application, the date it was sent, the postcode it was sent to and the type of envelope used, including the colour if applicable.</p><p>Information about the colour of the envelope is requested purely to help officials identify an application quickly and has no bearing on speed of processing. The DVLA process applications in the order in which they are received. No applications are left unopened specifically due to the colour of the envelope and the DVLA has no preference as to envelope colour.</p><p>If an applicant does not recall the colour of the envelope, the DVLA will attempt to locate the application using the other information available.</p><p> </p> answering member constituency Redditch answering member printed Rachel Maclean grouped question UIN 43400 43401 43402 43403 question first answered 09/09/2021 14:25:14 answering member 4668 label Biography information for Rachel Maclean
tabling member	1428 label Biography information for Sir Bill Wiggin

1352821

registered interest
date	06/09/2021
answering body	Department for Transport
answering dept id	27
answering dept short name	Transport
answering dept sort name	Transport
hansard heading	Driving Licences: Applications
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Transport, whether the DVLA organises applications based on the colour of the envelopes they were sent to them in.
tabling member constituency	North Herefordshire
tabling member printed	Bill Wiggin
uin	43405
answer	answer is ministerial correction date of answer 13/09/2021 answer text <p>The Driver and Vehicle Licensing Agency (DVLA) does not organise applications according to the colour of the envelope.</p><p> </p><p>As the DVLA receives around 60,000 items of mail every day, it is not possible to locate a specific application unless it has been sent using one of Royal Mail’s tracked services. For urgent cases where the application has not been sent using one of these services, DVLA officials will request further information in order to help locate the application. The information requested can include the type of application, the date it was sent, the postcode it was sent to and the type of envelope used, including the colour if applicable. This information is requested purely to assist in locating the urgent application and assist customers.</p><p> </p> answering member constituency Redditch answering member printed Rachel Maclean grouped question UIN 43406 question first answered 13/09/2021 14:25:50 answering member 4668 label Biography information for Rachel Maclean
tabling member	1428 label Biography information for Sir Bill Wiggin

1352822

registered interest
date	06/09/2021
answering body	Department for Transport
answering dept id	27
answering dept short name	Transport
answering dept sort name	Transport
hansard heading	Driving Licences: Applications
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Transport, whether the DVLA is taking steps to improve its identification of applications and reduce the need for applicants to specify the colour of the envelope.
tabling member constituency	North Herefordshire
tabling member printed	Bill Wiggin
uin	43406
answer	answer is ministerial correction date of answer 13/09/2021 answer text <p>The Driver and Vehicle Licensing Agency (DVLA) does not organise applications according to the colour of the envelope.</p><p> </p><p>As the DVLA receives around 60,000 items of mail every day, it is not possible to locate a specific application unless it has been sent using one of Royal Mail’s tracked services. For urgent cases where the application has not been sent using one of these services, DVLA officials will request further information in order to help locate the application. The information requested can include the type of application, the date it was sent, the postcode it was sent to and the type of envelope used, including the colour if applicable. This information is requested purely to assist in locating the urgent application and assist customers.</p><p> </p> answering member constituency Redditch answering member printed Rachel Maclean grouped question UIN 43405 question first answered 13/09/2021 14:25:50 answering member 4668 label Biography information for Rachel Maclean
tabling member	1428 label Biography information for Sir Bill Wiggin

1352461

registered interest
date	03/09/2021
answering body	Department for Transport
answering dept id	27
answering dept short name	Transport
answering dept sort name	Transport
hansard heading	Roads: Repairs and Maintenance
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Transport, how much was spent per metre on roads in Herefordshire compared with other counties in each of the last three years for which figures are available.
tabling member constituency	North Herefordshire
tabling member printed	Bill Wiggin
uin	41681
answer	answer is ministerial correction date of answer 08/09/2021 answer text <p>Local highway authorities, including Herefordshire County Council, have a duty under Section 41 of the Highways Act 1980 to maintain the highways network in their area. Local highways teams, including private contractors, are accountable to the local authority they are working for. The Department for Transport is not routinely informed of the detailed breakdown of spend on the local highway network, as authorities are best placed to understand how to maintain their respective networks, based on local needs and priorities.</p><p>The Department has regular meetings with the UK Roads Liaison Group, Local Government Association and Association of Directors, for Environment, Economy, Planning and Transport. In addition, the Department endorses 'Well-managed highway infrastructure the Code of Practice for highway maintenance’ by the UK Roads Liaison Group.</p><p>This guidance takes an integrated, risked based approach to managing highway infrastructure. The Department also worked with the Association of Directors, for Environment, Economy, Planning and Transport to publish ‘Potholes: a repair guide’ which guide offers practical advice to highway authorities.</p><p>Of course, well-planned maintenance to prevent potholes and other defects forming on the roads is vital. Councils that do this well get better value for every pound spent and improve their customer satisfaction. So, from 2016/17, this Government introduced an incentive element and a self-assessment questionnaire to help encourage local highway authorities to manage their road networks better and achieve greater efficiencies.</p><p> </p><p> </p> answering member constituency Redditch answering member printed Rachel Maclean grouped question UIN 41682 41683 41684 41685 question first answered 08/09/2021 11:20:01 answering member 4668 label Biography information for Rachel Maclean
tabling member	1428 label Biography information for Sir Bill Wiggin

1352462

registered interest
date	03/09/2021
answering body	Department for Transport
answering dept id	27
answering dept short name	Transport
answering dept sort name	Transport
hansard heading	Roads: Repairs and Maintenance
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Transport, what assessment he has made of the effectiveness of road maintenance at a County level.
tabling member constituency	North Herefordshire
tabling member printed	Bill Wiggin
uin	41682
answer	answer is ministerial correction date of answer 08/09/2021 answer text <p>Local highway authorities, including Herefordshire County Council, have a duty under Section 41 of the Highways Act 1980 to maintain the highways network in their area. Local highways teams, including private contractors, are accountable to the local authority they are working for. The Department for Transport is not routinely informed of the detailed breakdown of spend on the local highway network, as authorities are best placed to understand how to maintain their respective networks, based on local needs and priorities.</p><p>The Department has regular meetings with the UK Roads Liaison Group, Local Government Association and Association of Directors, for Environment, Economy, Planning and Transport. In addition, the Department endorses 'Well-managed highway infrastructure the Code of Practice for highway maintenance’ by the UK Roads Liaison Group.</p><p>This guidance takes an integrated, risked based approach to managing highway infrastructure. The Department also worked with the Association of Directors, for Environment, Economy, Planning and Transport to publish ‘Potholes: a repair guide’ which guide offers practical advice to highway authorities.</p><p>Of course, well-planned maintenance to prevent potholes and other defects forming on the roads is vital. Councils that do this well get better value for every pound spent and improve their customer satisfaction. So, from 2016/17, this Government introduced an incentive element and a self-assessment questionnaire to help encourage local highway authorities to manage their road networks better and achieve greater efficiencies.</p><p> </p><p> </p> answering member constituency Redditch answering member printed Rachel Maclean grouped question UIN 41681 41683 41684 41685 question first answered 08/09/2021 11:20:01 answering member 4668 label Biography information for Rachel Maclean
tabling member	1428 label Biography information for Sir Bill Wiggin

1352463

registered interest
date	03/09/2021
answering body	Department for Transport
answering dept id	27
answering dept short name	Transport
answering dept sort name	Transport
hansard heading	Roads: Repairs and Maintenance
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Transport, what assessment his Department has made of ​expenditure by each local authority on contractors on road repairs and maintenance.
tabling member constituency	North Herefordshire
tabling member printed	Bill Wiggin
uin	41683
answer	answer is ministerial correction date of answer 08/09/2021 answer text <p>Local highway authorities, including Herefordshire County Council, have a duty under Section 41 of the Highways Act 1980 to maintain the highways network in their area. Local highways teams, including private contractors, are accountable to the local authority they are working for. The Department for Transport is not routinely informed of the detailed breakdown of spend on the local highway network, as authorities are best placed to understand how to maintain their respective networks, based on local needs and priorities.</p><p>The Department has regular meetings with the UK Roads Liaison Group, Local Government Association and Association of Directors, for Environment, Economy, Planning and Transport. In addition, the Department endorses 'Well-managed highway infrastructure the Code of Practice for highway maintenance’ by the UK Roads Liaison Group.</p><p>This guidance takes an integrated, risked based approach to managing highway infrastructure. The Department also worked with the Association of Directors, for Environment, Economy, Planning and Transport to publish ‘Potholes: a repair guide’ which guide offers practical advice to highway authorities.</p><p>Of course, well-planned maintenance to prevent potholes and other defects forming on the roads is vital. Councils that do this well get better value for every pound spent and improve their customer satisfaction. So, from 2016/17, this Government introduced an incentive element and a self-assessment questionnaire to help encourage local highway authorities to manage their road networks better and achieve greater efficiencies.</p><p> </p><p> </p> answering member constituency Redditch answering member printed Rachel Maclean grouped question UIN 41681 41682 41684 41685 question first answered 08/09/2021 11:20:01 answering member 4668 label Biography information for Rachel Maclean
tabling member	1428 label Biography information for Sir Bill Wiggin