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<p>We are fully committed to providing personalised support for all claimants, including
vulnerable groups. Each individual’s circumstances are different and therefore their
barriers to work and the support required must be tailored to their needs.</p><p>
</p><p>Work coaches are supported in building a strong relationship with their claimants
through a comprehensive training and accreditation programme which includes support
to identify and help claimants with complex needs. All work coaches delivering Universal
Credit receive training on supporting claimants with health conditions. We are developing
additional training in mental health that will be available to work coaches to build
their expertise and provide the most effective support. The Department has also increased
the numbers of Disability Employment Advisers who provide additional support to the
work coaches.</p><p> </p><p>On 7 June we announced additional transitional protection
for those moving onto Universal Credit via managed migration to protect people who
receive a Severe Disability Premium. We also announced changes to make sure the protection
we offer people that we move on to Universal Credit is not affected by them taking
on a job, earning more or claiming childcare.</p><p> </p><p>The Government is also
committed to providing additional support for working families, so we have increased
childcare funding from 70 per cent of eligible costs in Tax Credits to 85 per cent
in Universal Credit.</p><p> </p>
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