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1167804

registered interest
date	01/11/2019
answering body	Department of Health and Social Care
answering dept id	17
answering dept short name	Health and Social Care
answering dept sort name	Health and Social Care
hansard heading	NHS: Complaints
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Health and Social Care, which NHS organisation is responsible for ensuring NHS complaints are handled effectively; and what the process is for handling complaints where multiple NHS organisations are involved.
tabling member constituency	Hornsey and Wood Green
tabling member printed	Catherine West
uin	8599
answer	answer is ministerial correction date of answer 05/11/2019 answer text <p>Under the National Health Service complaints procedure, complaints can be made either to the provider or the commissioner of the service in question. It is for the NHS body receiving the complaint to ensure the complaint is handled effectively at a local level. Where a complaint relates to primary care services, NHS England and NHS Improvement (as the service commissioner) may have a role to support complaints handling.</p><p>If a complainant is not satisfied with the outcome or handling of a complaint at local level, they can refer their complaint to the Parliamentary and Health Service Ombudsman.</p><p>Where a complaint concerns multiple bodies, NHS organisations, local authorities, primary care providers or independent sector providers have a duty to cooperate, as ‘responsible bodies’, to ensure there is agreement on how the complaint should be taken forward.</p> answering member constituency Mid Bedfordshire answering member printed Ms Nadine Dorries question first answered 05/11/2019 14:27:33 answering member 1481 label Biography information for Ms Nadine Dorries
tabling member	4523 label Biography information for Catherine West

1167376

registered interest
date	30/10/2019
answering body	Treasury
answering dept id	14
answering dept short name	Treasury
answering dept sort name	Treasury
hansard heading	Money Laundering: South Sudan
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Chancellor of the Exchequer, if he will make it his policy to issue a public advisory to UK financial institutions investing in South Sudan of the risk of money laundering in relation to South Sudanese politically-exposed persons.
tabling member constituency	Hornsey and Wood Green
tabling member printed	Catherine West
uin	7750
answer	answer is ministerial correction date of answer 04/11/2019 answer text <p>The Government is committed to supporting an end to the conflict in South Sudan, including through stemming illicit financial flows which drive destabilisation and conflict in the region. The Government will continue to assess potential additional measures aimed at stemming illicit financial flows from South Sudan in order to support the peace process. The Government’s Money Laundering Regulations 2017 require financial institutions to apply enhanced due diligence measures commensurate with money laundering risks with regard to new or ongoing business. This includes, where appropriate, consideration of relevant factors such as jurisdictional risk and the involvement of politically exposed persons.</p> answering member constituency Salisbury answering member printed John Glen question first answered 04/11/2019 14:08:11 answering member 4051 label Biography information for John Glen
tabling member	4523 label Biography information for Catherine West

1167377

registered interest
date	30/10/2019
answering body	Home Office
answering dept id	1
answering dept short name	Home Office
answering dept sort name	Home Office
hansard heading	Proceeds of Crime: South Sudan
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for the Home Department, with reference to the report by Sentry entitled The Taking of South Sudan, what steps her Department is taking to identify and seize criminally-derived assets as a result of state corruption in South Sudan.
tabling member constituency	Hornsey and Wood Green
tabling member printed	Catherine West
uin	7751
answer	answer is ministerial correction date of answer 05/11/2019 answer text <p>The Government’s Anti-Corruption Strategy 2017-2022 sets out commitments to work with other countries to tackle corruption. A number of these are particularly relevant to developing countries – where corruption can result in money laundering via opaque financial centres.</p><p>In July 2019 HMG also published its asset recovery action plan which sets out steps we are taking to deliver a whole system approach to depriving criminals of their criminal assets We have also brought in additional civil powers to strengthen the asset recovery regime, such as Unexplained Wealth Orders to require a person to explain the sources of their wealth and Account Freezing Orders, which allow the freezing of assets while investigation is ongoing.</p> answering member constituency Great Yarmouth answering member printed Brandon Lewis question first answered 05/11/2019 17:17:23 answering member 4009 label Biography information for Sir Brandon Lewis
tabling member	4523 label Biography information for Catherine West

1167378

registered interest
date	30/10/2019
answering body	Foreign and Commonwealth Office
answering dept id	16
answering dept short name	Foreign and Commonwealth Office
answering dept sort name	Foreign and Commonwealth Office
hansard heading	South Sudan: Money Laundering
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Foreign and Commonwealth Affairs, what representations he has made to his (a) Kenyan, (b) Ugandan and (c) South Sudanese counterparts on preventing money-laundering and profiteering by the South Sudanese elite.
tabling member constituency	Hornsey and Wood Green
tabling member printed	Catherine West
uin	7752
answer	answer is ministerial correction date of answer 04/11/2019 answer text <p>​Illicit finance is a driver of destabilisation, poor governance and conflict. In South Sudan this leads to resources being diverted that could be used to support peace process implementation and end the suffering of the people of South Sudan. We encourage the region to address weaknesses in their financial systems that provide channels for illicit finance, including in relation to South Sudan. In January the Foreign and Commonwealth Office, HM Treasury and Home Office Ministers wrote to their Kenyan and Ugandan counterparts outlining UK concerns, as well as offering practical support to help ensure robust systems are in place to deter corruption and illicit financial flows. The UK has also deployed technical expertise from both the National Crime Agency and Department for International Development to ensure Kenya’s compliance with Financial Action Task Force standards that can help to address the illicit financial flows in the region. British officials in Juba also frequently engage with the South Sudanese Ministry of Finance to ensure its spending is in line with its approved budget and to urge transparency and accountability in line with the provisions of the 12 September 2018 Peace Agreement.</p> answering member constituency Pendle answering member printed Andrew Stephenson question first answered 04/11/2019 14:56:13 answering member 4044 label Biography information for Andrew Stephenson
tabling member	4523 label Biography information for Catherine West

1166690

registered interest
date	28/10/2019
answering body	Treasury
answering dept id	14
answering dept short name	Treasury
answering dept sort name	Treasury
hansard heading	Economic Growth: Forecasts
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Chancellor of the Exchequer, when updated growth forecasts will next be published.
tabling member constituency	Hornsey and Wood Green
tabling member printed	Catherine West
uin	6479
answer	answer is ministerial correction date of answer 01/11/2019 answer text <p>The government’s medium-term economic and fiscal forecasting is undertaken by the independent Office for Budget Responsibility in line with its statutory duty.</p><p> </p><p>The most recent growth forecast was published in March 2019 in the OBR’s Economic and Fiscal Outlook. They will produce a new economic and fiscal forecast at the next fiscal event.</p> answering member constituency Richmond (Yorks) answering member printed Rishi Sunak question first answered 01/11/2019 08:43:39 answering member 4483 label Biography information for Rishi Sunak
tabling member	4523 label Biography information for Catherine West

1156093

registered interest
date	24/10/2019
answering body	Treasury
answering dept id	14
answering dept short name	Treasury
answering dept sort name	Treasury
hansard heading	Cars: Loans
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Chancellor of the Exchequer, what assessment has been made of the effect on the car industry of changes to car finance loan terms following the publication of the FCA's March 2019 report entitled Our work on motor finance - final findings.
tabling member constituency	Hornsey and Wood Green
tabling member printed	Catherine West
uin	5078
answer	answer is ministerial correction date of answer 29/10/2019 answer text <p>On 1 April 2014 the Government transferred regulatory responsibility for the consumer credit market, including motor finance products, from the Office of Fair Trading (OFT) to the Financial Conduct Authority (FCA). The Government has given the FCA robust powers to protect consumers and supports the work undertaken by the FCA to reduce consumer harm in this sector.</p><p> </p><p>In March 2019 the FCA released the report: <em>Our work on motor finance – final findings</em>. In their report, the FCA expressed concern about the extent to which broker discretion is allowed over interest rates in certain commission structures and said that they are considering possible responses, such as strengthening existing provisions and banning certain commission structures.</p><p> </p><p>As required by the Financial Services and Markets Act 2000 (FSMA), the FCA must undertake detailed cost benefit analysis of their proposals. This assessment was published in October 2019 as part of their ongoing consultation on changes to the rules governing the motor finance industry.</p> answering member constituency Salisbury answering member printed John Glen question first answered 29/10/2019 10:43:05 answering member 4051 label Biography information for John Glen
tabling member	4523 label Biography information for Catherine West

1151809

registered interest
date	23/10/2019
answering body	Home Office
answering dept id	1
answering dept short name	Home Office
answering dept sort name	Home Office
hansard heading	Home Office: Fees and Charges
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for the Home Department, if she will publish an equality impact assessment on her Department's policy on charges and fees.
tabling member constituency	Hornsey and Wood Green
tabling member printed	Catherine West
uin	4340
answer	answer is ministerial correction date of answer 01/11/2019 answer text <p>The Home Office sets visa, immigration and citizenship fees at a level that helps provide the resources necessary to operate the Border, Immigration and Citizenship (BIC) system, it is not direct it is collective.</p><p>As we set out in response to a recent report by the Independent Chief Inspector of Borders and Immigration, the Department recognises that it is important to take account of any impact on equality and diversity, particularly any social and welfare impacts on children, families and vulnerable persons, when considering changes to fees levels. We will consider publication of fee-related Policy Equality Statements on a case by case basis going forward<em>.</em></p> answering member constituency South Ribble answering member printed Seema Kennedy question first answered 01/11/2019 11:55:38 answering member 4455 label Biography information for Seema Kennedy
tabling member	4523 label Biography information for Catherine West

1151984

registered interest
date	23/10/2019
answering body	Treasury
answering dept id	14
answering dept short name	Treasury
answering dept sort name	Treasury
hansard heading	Cars: Loans
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Chancellor of the Exchequer, what recent discussions he has had with the Financial Conduct Authority on affordability in the car finance market.
tabling member constituency	Hornsey and Wood Green
tabling member printed	Catherine West
uin	4435
answer	answer is ministerial correction date of answer 28/10/2019 answer text <p>On 1 April 2014 the Government transferred regulatory responsibility for the consumer credit market, including motor finance products, from the Office of Fair Trading (OFT) to the Financial Conduct Authority (FCA). The Government has given the FCA robust powers to protect consumers and supports the work undertaken by the FCA to reduce consumer harm in this sector.</p><p> </p><p>On 15th October, the Financial Conduct Authority (FCA) published a consultation paper outlining its proposed reforms in the motor finance market. This follows the FCA’s review into the motor finance market which concluded in March 2019. These proposals included banning certain types of commission models which incentivise credit brokers to increase the interest rate on motor finance.</p><p> </p><p> </p><p>The paper is available at the following link: https://www.fca.org.uk/publications/consultation-papers/cp19-28-motor-finance-discretionary-commission-models-and-consumer-credit-commission-disclosure</p><p> </p>Treasury ministers and officials meet regularly with the FCA, and the Government will continue to work closely with the FCA to ensure all customers are treated fairly. answering member constituency Salisbury answering member printed John Glen question first answered 28/10/2019 14:29:11 answering member 4051 label Biography information for John Glen
tabling member	4523 label Biography information for Catherine West

1151985

registered interest
date	23/10/2019
answering body	Treasury
answering dept id	14
answering dept short name	Treasury
answering dept sort name	Treasury
hansard heading	Cars: Loans
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Chancellor of the Exchequer, what steps the Government is taking to ensure lenders in the motor finance sector comply with FCA rules on assessing (a) creditworthiness and (b) affordability before offering car finance loans.
tabling member constituency	Hornsey and Wood Green
tabling member printed	Catherine West
uin	4436
answer	answer is ministerial correction date of answer 28/10/2019 answer text <p>On 1 April 2014 the Government transferred regulatory responsibility for the consumer credit market, including motor finance products, from the Office of Fair Trading (OFT) to the Financial Conduct Authority (FCA). The Government has given the FCA robust powers to protect consumers and supports the work undertaken by the FCA to reduce consumer harm in this sector.</p><p> </p><p>On 15th October, the FCA published a consultation paper outlining their proposed reforms in the motor finance market. This follows the FCA’s review into the motor finance market which concluded in March 2019. These proposals included banning certain types of commission models which incentivise credit brokers to increase the interest rate on motor finance.</p><p> </p><p>The paper is available at the following link: https://www.fca.org.uk/publications/consultation-papers/cp19-28-motor-finance-discretionary-commission-models-and-consumer-credit-commission-disclosure</p><p>During its review of the motor finance market, the FCA found that some lenders were not meeting its requirements on assessing creditworthiness by placing undue focus on credit risk rather than on whether the loan was affordable for the borrower.</p><p>As part of the FCA’s follow-up work, individual feedback was provided to lenders on the FCA’s assessment of their checks on customer creditworthiness and affordability. It found that lenders had considered the FCA’s new rules and guidance on assessing creditworthiness in consumer credit which were published in July 2018 and had subsequently made changes to their affordability assessments where necessary.</p><p>The FCA will continue to keep the car finance market under review as part of its ongoing and supervisory work.</p> answering member constituency Salisbury answering member printed John Glen question first answered 28/10/2019 14:18:47 answering member 4051 label Biography information for John Glen
tabling member	4523 label Biography information for Catherine West

1150971

registered interest
date	21/10/2019
answering body	Cabinet Office
answering dept id	53
answering dept short name	Cabinet Office
answering dept sort name	Cabinet Office
hansard heading	European Parliament and Local Government: Elections
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Chancellor of the Duchy of Lancaster and Minister for the Cabinet Office, what assessment he has made of the implications for his policies of the conclusions of the report entitled, May 2019 European Parliamentary elections and local elections, published by the Electoral Commission in October 2018.
tabling member constituency	Hornsey and Wood Green
tabling member printed	Catherine West
uin	2807
answer	answer is ministerial correction date of answer 24/10/2019 answer text <p>The Government will carefully consider the Electoral Commission's report and respond in due course.</p> answering member constituency Torbay answering member printed Kevin Foster question first answered 24/10/2019 13:47:24 answering member 4451 label Biography information for Kevin Foster
tabling member	4523 label Biography information for Catherine West