| answer text |
<p> </p><p>Ministers and officials in the Department for Business, Innovation and
Skills (BIS) meet with officials from Ofcom, the independent regulator for postal
services, on a regular basis to discuss a broad range of market issues. There have
not been any specific discussions about TNT Post's service standards.</p><p> </p><p>
</p><p> </p><p>All postal operators are subject to regulatory conditions set by Ofcom.
These regulatory conditions cover such things as the security and confidentiality
of the mail that operators handle and ensure that effective complaints procedures
are in place for consumers. More information about Ofcom's regulatory regime can be
found on its website (<a href="http://www.ofcom.org.uk/" target="_blank">www.ofcom.org.uk</a>).</p><p>
</p><p> </p><p> </p>
|
 |
