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62548

registered interest
date	18/06/2014
answering body	Department for Business, Innovation and Skills
answering dept id	26
answering dept short name	Business, Innovation and Skills
answering dept sort name	Business, Innovation and Skills
hansard heading	Minimum Wage
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Business, Innovation and Skills, how many complaints about payment of the National Minimum Wage (a) were made, (b) were resolved within the required Departmental timescales and (c) were not resolved within the required Departmental timescales in 2013-14.
tabling member constituency	Edinburgh South
tabling member printed	Ian Murray
uin	201382
answer	answer is ministerial correction date of answer 25/06/2014 answer text <p>The Government is committed to increasing compliance with minimum wage legislation and effective enforcement of it. Everyone who is entitled to the minimum wage should receive it. HM Revenue &amp; Customs (HMRC) enforces the National Minimum Wage (NMW) on behalf of BIS.</p><p>HMRC investigates every complaint made to the Pay and Work Rights helpline and deals with each NMW complaint on a case-by-case basis. The timescale for each case is dependent on a number of factors:</p><ul><li>the complexity of the issues</li><li>the size of employer</li><li>the cooperation of the employer</li><li>the enforcement route required</li></ul><p>In 2013/14, HMRC investigated 1631 cases. Of these, 1084 cases were closed; 565 cases were closed within 120 days; 519 cases were closed outside of 120 days and 547 cases are still open and yet to be concluded.</p><p>Please note that investigations may not commence and be completed in the same financial year.</p> answering member constituency Cardiff Central answering member printed Jenny Willott grouped question UIN 201383 question first answered 25/06/2014 14:50:12 answering member 1497 label Biography information for Jenny Willott
tabling member	3966 label Biography information for Ian Murray

62549

registered interest
date	18/06/2014
answering body	Department for Business, Innovation and Skills
answering dept id	26
answering dept short name	Business, Innovation and Skills
answering dept sort name	Business, Innovation and Skills
hansard heading	Minimum Wage
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Business, Innovation and Skills, what the target timescale is for resolving complaints regarding non-payment of the National Minimum Wage.
tabling member constituency	Edinburgh South
tabling member printed	Ian Murray
uin	201383
answer	answer is ministerial correction date of answer 25/06/2014 answer text <p>The Government is committed to increasing compliance with minimum wage legislation and effective enforcement of it. Everyone who is entitled to the minimum wage should receive it. HM Revenue &amp; Customs (HMRC) enforces the National Minimum Wage (NMW) on behalf of BIS.</p><p>HMRC investigates every complaint made to the Pay and Work Rights helpline and deals with each NMW complaint on a case-by-case basis. The timescale for each case is dependent on a number of factors:</p><ul><li>the complexity of the issues</li><li>the size of employer</li><li>the cooperation of the employer</li><li>the enforcement route required</li></ul><p>In 2013/14, HMRC investigated 1631 cases. Of these, 1084 cases were closed; 565 cases were closed within 120 days; 519 cases were closed outside of 120 days and 547 cases are still open and yet to be concluded.</p><p>Please note that investigations may not commence and be completed in the same financial year.</p> answering member constituency Cardiff Central answering member printed Jenny Willott grouped question UIN 201382 question first answered 25/06/2014 14:50:12 answering member 1497 label Biography information for Jenny Willott
tabling member	3966 label Biography information for Ian Murray

62550

registered interest
date	18/06/2014
answering body	Department for Business, Innovation and Skills
answering dept id	26
answering dept short name	Business, Innovation and Skills
answering dept sort name	Business, Innovation and Skills
hansard heading	Postal Services
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Business, Innovation and Skills, what discussions his Department has had with Royal Mail regarding the redirection notices it provides to other postal operators.
tabling member constituency	Edinburgh South
tabling member printed	Ian Murray
uin	201400
answer	answer is ministerial correction date of answer 23/06/2014 answer text <p> </p><p>None. Matters relating to its operations and services, which includes its Redirection Service, are the direct responsibility of Royal Mail's management.</p><p> </p> answering member constituency Cardiff Central answering member printed Jenny Willott question first answered 23/06/2014 14:50:29 answering member 1497 label Biography information for Jenny Willott
tabling member	3966 label Biography information for Ian Murray

62551

registered interest
date	18/06/2014
answering body	Department for Business, Innovation and Skills
answering dept id	26
answering dept short name	Business, Innovation and Skills
answering dept sort name	Business, Innovation and Skills
hansard heading	Employment Agency Standards Inspectorate
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Business, Innovation and Skills, what the budget for the Employment Agency Standards Inspectorate is for 2014-15.
tabling member constituency	Edinburgh South
tabling member printed	Ian Murray
uin	201394
answer	answer is ministerial correction date of answer 25/06/2014 answer text <p>The budget for the Employment Agency Standards inspectorate is no longer devolved below branch level in the Labour Markets Directorate, and we are therefore unable to provide this information.</p> answering member constituency Cardiff Central answering member printed Jenny Willott question first answered 25/06/2014 14:41:23 answering member 1497 label Biography information for Jenny Willott
tabling member	3966 label Biography information for Ian Murray

62552

registered interest
date	18/06/2014
answering body	Department for Business, Innovation and Skills
answering dept id	26
answering dept short name	Business, Innovation and Skills
answering dept sort name	Business, Innovation and Skills
hansard heading	TNT
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Business, Innovation and Skills, what discussions his Department has had with Ofcom regarding the postal service standards provided by TNT.
tabling member constituency	Edinburgh South
tabling member printed	Ian Murray
uin	201401
answer	answer is ministerial correction date of answer 23/06/2014 answer text <p> </p><p>Ministers and officials in the Department for Business, Innovation and Skills (BIS) meet with officials from Ofcom, the independent regulator for postal services, on a regular basis to discuss a broad range of market issues. There have not been any specific discussions about TNT Post's service standards.</p><p> </p><p> </p><p> </p><p>All postal operators are subject to regulatory conditions set by Ofcom. These regulatory conditions cover such things as the security and confidentiality of the mail that operators handle and ensure that effective complaints procedures are in place for consumers. More information about Ofcom's regulatory regime can be found on its website (<a href="http://www.ofcom.org.uk/" target="_blank">www.ofcom.org.uk</a>).</p><p> </p><p> </p><p> </p> answering member constituency Cardiff Central answering member printed Jenny Willott question first answered 23/06/2014 14:48:43 answering member 1497 label Biography information for Jenny Willott
tabling member	3966 label Biography information for Ian Murray

62569

registered interest
date	18/06/2014
answering body	Department for Business, Innovation and Skills
answering dept id	26
answering dept short name	Business, Innovation and Skills
answering dept sort name	Business, Innovation and Skills
hansard heading	Minimum Wage
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Business, Innovation and Skills, how much the Government spent on National Minimum Wage enforcement in 2013-14.
tabling member constituency	Edinburgh South
tabling member printed	Ian Murray
uin	201395
answer	answer is ministerial correction date of answer 25/06/2014 answer text <p>Final figures for the Government spend on National Minimum Wage enforcement during 2013/14 are not yet available.</p> answering member constituency Cardiff Central answering member printed Jenny Willott question first answered 25/06/2014 14:39:07 answering member 1497 label Biography information for Jenny Willott
tabling member	3966 label Biography information for Ian Murray

62570

registered interest
date	18/06/2014
answering body	Department for Business, Innovation and Skills
answering dept id	26
answering dept short name	Business, Innovation and Skills
answering dept sort name	Business, Innovation and Skills
hansard heading	Minimum Wage
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Business, Innovation and Skills, what the budget for enforcement of the National Minimum Wage was in 2013-14; and what that budget will be in (a) 2014-15 and (b) 2015-16.
tabling member constituency	Edinburgh South
tabling member printed	Ian Murray
uin	201385
answer	answer is ministerial correction date of answer 23/06/2014 answer text <p> </p><p>The National Minimum Wage enforcement budgets for 2013/14, 2014/15 and 2015/16 in principal were set out in Parliamentary Question 174284 on 7 November 2013, Official Report 7 Nov 2013, Col 351W.</p><p> </p><p> </p><p> </p><p>The 2014/15 budget was reviewed at the start of the financial year and will be considered again at mid-year and may be subject to change.</p><p> </p> answering member constituency Cardiff Central answering member printed Jenny Willott question first answered 23/06/2014 16:50:18 answering member 1497 label Biography information for Jenny Willott
tabling member	3966 label Biography information for Ian Murray