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1470374

registered interest
date	14/06/2022
answering body	Department for Business, Energy and Industrial Strategy
answering dept id	201
answering dept short name	Business, Energy and Industrial Strategy
answering dept sort name	Business, Energy and Industrial Strategy
hansard heading	Energy Bills Rebate
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Business, Energy and Industrial Strategy, whether residents of buildings with communal heating systems will be eligible for the £400 Energy Bills Support Scheme grant.
tabling member constituency	Enfield, Southgate
tabling member printed	Bambos Charalambous
uin	18011
answer	answer is ministerial correction date of answer 21/06/2022 answer text <p>There will be different considerations for consumers depending on their circumstances and the way in which they pay their energy bills. All domestic electricity customers who have a direct relationship with a licensed electricity supplier will be automatically eligible for this Scheme.</p><p> </p><p>The Government continues to work with consumer groups and suppliers on the delivery of the Scheme and is exploring options for other ways in which customers who do not have a domestic electricity contract might receive similar support. The full suite of help from the government is covered here: <a href="https://www.gov.uk/government/publications/government-support-for-the-cost-of-living-factsheet/government-support-for-the-cost-of-living-factsheet" target="_blank">https://www.gov.uk/government/publications/government-support-for-the-cost-of-living-factsheet/government-support-for-the-cost-of-living-factsheet</a>.</p> answering member constituency Chelsea and Fulham answering member printed Greg Hands question first answered 21/06/2022 17:01:46 answering member 1526 label Biography information for Greg Hands previous answer version 7405 answering member constituency Chelsea and Fulham answering member printed Greg Hands answering member 1526 label Biography information for Greg Hands
tabling member	4610 label Biography information for Bambos Charalambous

1464953

registered interest
date	23/05/2022
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Personal Independence Payment: Standards
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what assessment she has made of the impact of the introduction of phone and video face-to-face assessments for Personal Independence Payment (PIP) on the time taken for new claimants of PIP to receive their benefits.
tabling member constituency	Enfield, Southgate
tabling member printed	Bambos Charalambous
uin	6871
answer	answer is ministerial correction date of answer 26/05/2022 answer text <p>The Department for Work and Pensions (DWP) is committed to assessing people as quickly as possible, in order that they receive the benefit(s) and support they are entitled to in a timely manner.</p><p>The assessment method has no bearing on the time taken for new claimants of PIP to receive their benefits.</p><p>DWP worked at pace with its providers to deliver telephone and video assessments, changing from face-to-face assessments with minimum delay to the service for claimants. Without this pivot to virtual assessments, it would not have been possible to assess Personal Independence Payment (PIP) claims at all, during periods of strict Covid-19 restrictions.</p><p>Any future decisions about delivery channels will be evidence-based and to ensure this, DWP will draw on existing evidence, as well as continuing to build understanding via research and analysis.</p> answering member constituency Norwich North answering member printed Chloe Smith question first answered 26/05/2022 15:28:22 answering member 1609 label Biography information for Chloe Smith
tabling member	4610 label Biography information for Bambos Charalambous

1464954

registered interest
date	23/05/2022
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Personal Independence Payment: Standards
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what types of information and guidance are being given to support new claimants of Personal Independence Payment who may experience a delay in payment; what format that information and guidance is in; and how often it is communicated to affected people.
tabling member constituency	Enfield, Southgate
tabling member printed	Bambos Charalambous
uin	6872
answer	answer is ministerial correction date of answer 31/05/2022 answer text <p>During the initial PIP registration call, the claims process is fully explained. Claimants are informed what will happen next and given a realistic indication of timescales.</p><p> </p><p>Service Delivery colleagues have been provided with information and guidance to support claimants who call the Department who might be experiencing a delay receiving their PIP award. Information includes verbally advising the claimant of the average time it is taking to make a decision. Those who express concerns about wait times, or need further support, are signposted to other benefits or local organisations who may be able to assist.</p><p> </p><p>PIP have introduced automated SMS messages, which are issued at various points in the claim journey based on triggers and events. We are introducing further SMS on 26/05/22 which will provide a more regular update throughout the process, until the decision is made. The SMS will be issued to anyone who hasn’t opted out of the SMS communication and has a recorded valid mobile number.</p> answering member constituency Norwich North answering member printed Chloe Smith question first answered 31/05/2022 13:53:26 answering member 1609 label Biography information for Chloe Smith
tabling member	4610 label Biography information for Bambos Charalambous

1464955

registered interest
date	23/05/2022
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Personal Independence Payment
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what her Department advises to existing claimants of Personal Independence Payments in the event that their condition has worsened but an assessment review for a higher rate has not been carried out as a result of an award being close to ending.
tabling member constituency	Enfield, Southgate
tabling member printed	Bambos Charalambous
uin	6873
answer	answer is ministerial correction date of answer 26/05/2022 answer text <p>We advise claimants to report any relevant change of circumstances which may affect their award. When a claimant reports a change in their needs, they will be sent a form which asks for details of how their condition or conditions has changed and how it affects them. Claimants are also asked to provide any additional evidence they may have.</p><p> </p><p>The case will then be reviewed and if it is decided that an increase in PIP is applicable, the increased award will be made from the date the change in condition occurred, regardless of when the previous award was due to end.</p><p> </p><p>Change of Circumstances cases are monitored to prevent payment ending before a review has taken place.</p> answering member constituency Norwich North answering member printed Chloe Smith question first answered 26/05/2022 15:31:40 answering member 1609 label Biography information for Chloe Smith
tabling member	4610 label Biography information for Bambos Charalambous

1451737

registered interest
date	16/03/2022
answering body	Department for Business, Energy and Industrial Strategy
answering dept id	201
answering dept short name	Business, Energy and Industrial Strategy
answering dept sort name	Business, Energy and Industrial Strategy
hansard heading	Service Industries: Sales Promotions
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Business, Energy and Industrial Strategy, what assessment he has made of the potential merits of putting in place additional protective measures to those committing to free online trial periods of services before contracted payment commences.
tabling member constituency	Enfield, Southgate
tabling member printed	Bambos Charalambous
uin	141269
answer	answer is ministerial correction date of answer 21/03/2022 answer text <p>We consulted last year on proposals to improve consumer safeguards when purchasing online subscriptions as part of our wider package of reforms to competition and consumer law. Alongside the consultation we published an impact assessment of these proposals: <a href="https://www.gov.uk/government/consultations/reforming-competition-and-consumer-policy" target="_blank">https://www.gov.uk/government/consultations/reforming-competition-and-consumer-policy</a>. We are considering responses to the consultation and will publish our response shortly.</p> answering member constituency Sutton and Cheam answering member printed Paul Scully question first answered 21/03/2022 15:06:03 answering member 4414 label Biography information for Paul Scully
tabling member	4610 label Biography information for Bambos Charalambous