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answering dept id | 14 | |||||||||||||||||||||||||||||||||
answering dept short name | Treasury | |||||||||||||||||||||||||||||||||
answering dept sort name | CaTreasury | |||||||||||||||||||||||||||||||||
hansard heading | Revenue and Customs | |||||||||||||||||||||||||||||||||
house id | 1 | |||||||||||||||||||||||||||||||||
legislature |
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question text | To ask Mr Chancellor of the Exchequer, how many and what proportion of telephone calls were answered by HM Revenue and Customs in less than (a) five minutes, (b) 10 minutes, (c) 15 minutes and (d) 20 minutes in each quarter of the last three years; and how many and what proportion of telephone calls to HM Revenue and Customs went unanswered in each quarter of the last three years. | |||||||||||||||||||||||||||||||||
tabling member constituency | Birmingham, Ladywood | |||||||||||||||||||||||||||||||||
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uin | 206498 | |||||||||||||||||||||||||||||||||
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tabling member |
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