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1649925

registered interest
date	04/07/2023
answering body	Department for Transport
answering dept id	27
answering dept short name	Transport
answering dept sort name	Transport
hansard heading	Railways: Tickets
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Transport, how many and what proportion of stations do not have contactless ticketing capability in (a) each region and (b) the UK.
tabling member constituency	Sheffield, Heeley
tabling member printed	Louise Haigh
uin	192378
answer	answer is ministerial correction date of answer 10/07/2023 answer text <p>There are approximately 390 stations across Great Britain which are enabled to use contactless PAYG currently. A further 53 stations in the South East will have contactless PAYG by the end of the year. This means 17 per cent of stations will be contactless ticketing enabled by the end of the year, of which 76 per cent are in London, 12 per cent in the South East and 12 per cent in the East of England.</p><p>The government is committed to rolling out PAYG in other areas of the country. For example, through the Trailblazer Devolution Deals announced in March 2023, we have committed to working with Transport for Greater Manchester and West Midlands to progress PAYG ticketing and infrastructure pilots by the end of 2023.</p> answering member constituency Bexhill and Battle answering member printed Huw Merriman question first answered 10/07/2023 09:38:10 answering member 4442 label Biography information for Huw Merriman
tabling member	4473 label Biography information for Louise Haigh

1650005

registered interest
date	04/07/2023
answering body	Department for Environment, Food and Rural Affairs
answering dept id	13
answering dept short name	Environment, Food and Rural Affairs
answering dept sort name	Environment, Food and Rural Affairs
hansard heading	Clean Air Zones
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Environment, Food and Rural Affairs, when she expects the Joint Air Quality Unit to issue evaluation guidance to Local Authorities on how NO2 compliance will be determined for the purpose of clean air zones.
tabling member constituency	Sheffield, Heeley
tabling member printed	Louise Haigh
uin	192379
answer	answer is ministerial correction date of answer 21/07/2023 answer text <p>The Joint Air Quality Unit is working closely with local authorities that are part of the NO2 Programme. A comprehensive suite of guidance has already been issued to Local Authorities on 28 June, covering a range of issues including how JAQU will determine the success of Local Authority NO2 Air Quality Plans. The Joint Air Quality Unit has also held a workshop with Local Authorities to go through this guidance on 5 July 2023.</p> answering member constituency Copeland answering member printed Trudy Harrison question first answered 21/07/2023 10:39:35 answering member 4593 label Biography information for Trudy Harrison
tabling member	4473 label Biography information for Louise Haigh

1650041

registered interest
date	04/07/2023
answering body	Department for Business and Trade
answering dept id	214
answering dept short name	Business and Trade
answering dept sort name	Business and Trade
hansard heading	Royal Mail: Universal Service Obligation
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Business and Trade, what steps her Department is taking to monitor the extent to which the Royal Mail is meeting its universal service obligation.
tabling member constituency	Sheffield, Heeley
tabling member printed	Louise Haigh
uin	192380
answer	answer is ministerial correction date of answer 10/07/2023 answer text <p>It is for Ofcom, as the independent regulator of postal services, to set and monitor Royal Mail’s service standards and decide how to respond should Royal Mail fail to meet its obligations.</p><p>On 15 May 2023, Ofcom announced it would investigate Royal Mail’s quality of service performance for 2022-23.</p> answering member constituency Thirsk and Malton answering member printed Kevin Hollinrake question first answered 10/07/2023 12:41:09 answering member 4474 label Biography information for Kevin Hollinrake
tabling member	4473 label Biography information for Louise Haigh

1650050

registered interest
date	04/07/2023
answering body	Department for Transport
answering dept id	27
answering dept short name	Transport
answering dept sort name	Transport
hansard heading	Traffic Commissioners: Annual Reports
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Transport, what his Department's planned timescales are for when the 2022-23 Traffic Commissioners' annual reports will be published.
tabling member constituency	Sheffield, Heeley
tabling member printed	Louise Haigh
uin	192381
answer	answer is ministerial correction date of answer 10/07/2023 answer text <p>I would like to recognise the important contribution made by the Traffic Commissioners to keeping Great Britain’s roads safe by licensing and regulating the commercial vehicle industries. The annual report will reflect upon achievements throughout the last financial year, progress made against their strategic objectives, and also look toward future challenges within the organisation and industry. We will look to publish the full report later this month.</p> answering member constituency North West Durham answering member printed Mr Richard Holden question first answered 10/07/2023 09:40:32 answering member 4813 label Biography information for Mr Richard Holden
tabling member	4473 label Biography information for Louise Haigh

1649784

registered interest
date	03/07/2023
answering body	Department for Transport
answering dept id	27
answering dept short name	Transport
answering dept sort name	Transport
hansard heading	Railways: Ticket Offices
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Transport, pursuant to the Answer of 3 July 2023 to Question 191337 on Railways: Tickets, if he will make an assessment of the potential impact of ticket office closures on passenger (a) experience and (b) ability to travel.
tabling member constituency	Sheffield, Heeley
tabling member printed	Louise Haigh
uin	192120
answer	answer is ministerial correction date of answer 06/07/2023 answer text <p>When proposing major changes to ticket office opening hours, including closures, operators are required to take into account the adequacy of the proposed alternatives in relation to the needs of all passengers; and to include this in the notice of the proposal sent to other operators and passenger groups. We would also expect operators to consider all equality related needs and make this clear in their consultation.</p><p> </p><p>No currently staffed station will be unstaffed as a result of industry changes, and train operators will ensure staff are well located to meet passenger needs in future. This will include assisting those who need additional support and cannot or do not want to use digital tickets.</p><p> </p><p> </p><p> </p> answering member constituency Bexhill and Battle answering member printed Huw Merriman question first answered 06/07/2023 11:06:07 answering member 4442 label Biography information for Huw Merriman
tabling member	4473 label Biography information for Louise Haigh

1649787

registered interest
date	03/07/2023
answering body	Department for Transport
answering dept id	27
answering dept short name	Transport
answering dept sort name	Transport
hansard heading	Railways: Ticket Offices
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Transport, pursuant to the Answer of 3 July 2023 to Question 191337 on Railways: Tickets, if he will make an estimate of the average age of people who use ticket offices.
tabling member constituency	Sheffield, Heeley
tabling member printed	Louise Haigh
uin	192121
answer	answer is ministerial correction date of answer 06/07/2023 answer text <p>The Department does not hold this information.</p> answering member constituency Bexhill and Battle answering member printed Huw Merriman question first answered 06/07/2023 11:08:37 answering member 4442 label Biography information for Huw Merriman
tabling member	4473 label Biography information for Louise Haigh

1648117

registered interest
date	27/06/2023
answering body	Department for Transport
answering dept id	27
answering dept short name	Transport
answering dept sort name	Transport
hansard heading	Railways: Ticket Offices
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Transport, what recent estimate he has made of the number of staff deployed in rail ticket offices in England.
tabling member constituency	Sheffield, Heeley
tabling member printed	Louise Haigh
uin	191333
answer	answer is ministerial correction date of answer 03/07/2023 answer text <p>The Department for Transport does not hold this information centrally. Each Train operating company, as the individual employers, holds this information.</p><p> </p> answering member constituency Bexhill and Battle answering member printed Huw Merriman question first answered 03/07/2023 16:05:10 answering member 4442 label Biography information for Huw Merriman
tabling member	4473 label Biography information for Louise Haigh

1648118

registered interest
date	27/06/2023
answering body	Department for Transport
answering dept id	27
answering dept short name	Transport
answering dept sort name	Transport
hansard heading	Railways: Tickets
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Transport, when (a) digital barcode ticketing and (b) pay-as-you-go ticketing will be available across the entire rail network in England.
tabling member constituency	Sheffield, Heeley
tabling member printed	Louise Haigh
uin	191334
answer	answer is ministerial correction date of answer 03/07/2023 answer text <p>Barcode ticketing is already available on many routes across the country and we are investing to roll out barcode ticketing across outstanding areas of the network, including c2c, Southeastern and Govia Thameslink Railway by the end of this year.</p><p> </p><p>We have committed to expanding Pay-as-you-go (PAYG) to a further 52 stations in the South East by the end of the year, and are also currently working with Greater Manchester and the West Midlands on the PAYG commitments in the trailblazer devolution deals with pilots to be agreed by the end of this year.</p><p> </p> answering member constituency Bexhill and Battle answering member printed Huw Merriman question first answered 03/07/2023 15:08:03 answering member 4442 label Biography information for Huw Merriman
tabling member	4473 label Biography information for Louise Haigh

1648119

registered interest
date	27/06/2023
answering body	Department for Transport
answering dept id	27
answering dept short name	Transport
answering dept sort name	Transport
hansard heading	Railways: Ticket Offices
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Transport, what recent assessment he has made of the value of services provided by rail ticket offices to disabled rail passengers.
tabling member constituency	Sheffield, Heeley
tabling member printed	Louise Haigh
uin	191335
answer	answer is ministerial correction date of answer 03/07/2023 answer text <p>We recognise that many passengers value the services provided by staff at ticket offices. No currently staffed station will be unstaffed as a result of industry changes, and train operators will ensure staff are well located to meet passenger needs in future. This will include assisting those who need additional support and cannot or do not want to use digital tickets.</p><p> </p><p>The Department recently hosted roundtable discussions with industry and accessibility and transport groups to discuss this matter and ensure their views are understood. We continue to engage with the Disabled Persons Transport Advisory Committee through the process.</p><p> </p> answering member constituency Bexhill and Battle answering member printed Huw Merriman question first answered 03/07/2023 15:10:24 answering member 4442 label Biography information for Huw Merriman
tabling member	4473 label Biography information for Louise Haigh

1648120

registered interest
date	27/06/2023
answering body	Department for Transport
answering dept id	27
answering dept short name	Transport
answering dept sort name	Transport
hansard heading	Railways: Ticket Offices
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Transport, what recent assessment he has made of the potential impact of proposed rail ticket office closures on the (a) safety and (b) accessibility of the rail network for disabled passengers.
tabling member constituency	Sheffield, Heeley
tabling member printed	Louise Haigh
uin	191336
answer	answer is ministerial correction date of answer 03/07/2023 answer text <p>When proposing major changes to ticket office opening hours, including closures, operators are required to take into account the adequacy of the proposed alternatives in relation to the needs of passengers who are disabled; and to include this in the notice of the proposal sent to other operators and passenger groups. We would also expect operators to consider other equality related needs and make this clear in their consultation.</p><p> </p><p>We recognise that many passengers value the services provided by staff at ticket offices and the Department recently hosted roundtable discussions with industry and accessibility and transport groups to discuss this matter. We continue to engage with the Disabled Persons Transport Advisory Committee to understand any concerns.</p><p> </p><p>No currently staffed station will be unstaffed as a result of industry changes, and train operators will ensure staff are well located to meet passenger needs in future. This will include assisting those who need additional support and cannot or do not want to use digital tickets.</p><p> </p> answering member constituency Bexhill and Battle answering member printed Huw Merriman question first answered 03/07/2023 15:12:26 answering member 4442 label Biography information for Huw Merriman
tabling member	4473 label Biography information for Louise Haigh