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1124877
registered interest false more like this
date less than 2019-05-07more like thismore than 2019-05-07
answering body
Department for Environment, Food and Rural Affairs more like this
answering dept id 13 more like this
answering dept short name Environment, Food and Rural Affairs more like this
answering dept sort name Environment, Food and Rural Affairs more like this
hansard heading Water Companies: Competition more like this
house id 2 more like this
legislature
25277
pref label House of Lords more like this
question text To ask Her Majesty's Government what research they have undertaken to assess the effectiveness of the Scottish non-household retail water market in encouraging switching by SMEs when compared with the English non-household retail water market. more like this
tabling member printed
Baroness McIntosh of Pickering more like this
uin HL15552 remove filter
answer
answer
is ministerial correction false more like this
date of answer less than 2019-05-20more like thismore than 2019-05-20
answer text <p>The Department for Environment, Food and Rural Affairs (a) undertook some analysis of the Scottish SME non-household retail water market during the initial planning stages of opening up the English market; and (b) works closely with Ofwat as they review the English non-household retail market and its operation since opening, including with regard to SMEs.</p><p> </p><p>Ofwat monitors and assesses the non-household retail water market in England on an ongoing basis. It commissioned customer research to gauge directly customers’ experiences of the market, including views on the interactions between the markets in England, Scotland and Wales. This information was published in July 2018 as the Ofwat <a href="https://www.ofwat.gov.uk/wp-content/uploads/2018/07/ORS-final-report-Non-household-customer-insight-survey.pdf" target="_blank">customer insight survey</a>.</p><p> </p><p>Ofwat’s first annual assessment of the market, <a href="https://www.ofwat.gov.uk/wp-content/uploads/2018/07/State-of-the-market-report-2017-18-FINAL.pdf" target="_blank">Open for Business</a>, also published in July 2018, highlighted a number of areas in which to achieve better outcomes for business customers in England, including SMEs.</p>
answering member printed Lord Gardiner of Kimble more like this
grouped question UIN HL15551 more like this
question first answered
less than 2019-05-20T15:51:11.557Zmore like thismore than 2019-05-20T15:51:11.557Z
answering member
4161
label Biography information for Lord Gardiner of Kimble more like this
tabling member
384
label Biography information for Baroness McIntosh of Pickering more like this