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61960

registered interest
date	16/06/2014
answering body	Department for Business, Innovation and Skills
answering dept id	26
answering dept short name	Business, Innovation and Skills
answering dept sort name	Business, Innovation and Skills
hansard heading	Insolvency
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Business, Innovation and Skills, how many complaints the Government has received on the England and Wales personal insolvency regime in relation to (a) bankruptcy, (b) individual voluntary arrangements and (c) debt relief orders in each year since 2010; and what the nature was of such complaints.
tabling member constituency	Bedford
tabling member printed	Richard Fuller
uin	200891
answer	answer is ministerial correction date of answer 23/06/2014 answer text <p>The Insolvency Service (Agency) does not hold records that categorise complaints in this way for 2009/10, 2010/11 and 2011/12. The Agency's records are held in relation to complaints received in respect of the official receiver's administration of bankruptcies and debt relief orders (DROs) from 2012/13 onwards.</p><p>Since June 2013, following introduction of the Insolvency Practitioner Complaints Gateway, the Agency has maintained records of complaints made against Insolvency Practitioners (IPs) and their administration of individual voluntary arrangements (IVAs) and Trust Deeds (a Scottish equivalent of IVAs) - no records are held for IVAs alone.</p><p>The following table summarises complaint numbers in respect of the official receiver or IP's administration of bankruptcies, IVA/ Trust Deeds and DROs.</p><table><tbody><tr><td><p>Year</p></td><td><p>Bankruptcy</p></td><td><p>IVA &amp; Trust Deeds</p></td><td><p>Debt relief orders</p></td></tr><tr><td><p>2012/13</p></td><td><p>193</p></td><td><p>-</p></td><td><p>0</p></td></tr><tr><td><p>2013/14</p></td><td><p>154</p></td><td><p>183</p></td><td><p>7</p></td></tr></tbody></table><p>Records detailing the nature of complaints received in relation to the official receiver's administration of bankruptcy and DRO cases have only been held since 2013/14. The complaints are categorised as follows:</p><p>Delay in taking action;</p><p>Delay in replying to correspondence;</p><p>Delay in returning telephone calls;</p><p>Personal conduct (of a member of staff);</p><p>Misleading/ incorrect information;</p><p>Failure to inform/ reply;</p><p>Failure to act;</p><p>Incorrect action; and</p><p>Quality of service by 3rd party acting for the Agency.</p><p>The nature of complaints received in respect of an IP's administration of IVAs are categorised as follows:</p><p>Complainant not receiving a completion certificate;</p><p>IP's failure to deal with correspondence;</p><p>Complainant disputing payment protection insurance compensation is asset in IVA;</p><p>Complainant believes they were given poor advice; and</p><p>IP failed to deal with an IVA/ Trust Deed in a timely way.</p> answering member constituency Cardiff Central answering member printed Jenny Willott question first answered 23/06/2014 16:53:22 answering member 1497 label Biography information for Jenny Willott
tabling member	3912 label Biography information for Richard Fuller

61961

registered interest
date	16/06/2014
answering body	Department for Business, Innovation and Skills
answering dept id	26
answering dept short name	Business, Innovation and Skills
answering dept sort name	Business, Innovation and Skills
hansard heading	Insolvency
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Business, Innovation and Skills, when his Department's review of debt relief orders will be launched.
tabling member constituency	Bedford
tabling member printed	Richard Fuller
uin	200892
answer	answer is ministerial correction date of answer 19/06/2014 answer text <p>We plan to launch a review of debt relief orders this year.</p> answering member constituency Cardiff Central answering member printed Jenny Willott question first answered 19/06/2014 15:00:14 answering member 1497 label Biography information for Jenny Willott
tabling member	3912 label Biography information for Richard Fuller

61962

registered interest
date	16/06/2014
answering body	Department for Business, Innovation and Skills
answering dept id	26
answering dept short name	Business, Innovation and Skills
answering dept sort name	Business, Innovation and Skills
hansard heading	Bankruptcy
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Business, Innovation and Skills, if he will review the level of the debt threshold for a creditor bankruptcy petition.
tabling member constituency	Bedford
tabling member printed	Richard Fuller
uin	200896
answer	answer is ministerial correction date of answer 19/06/2014 answer text <p>We plan to review the debt threshold for a creditor bankruptcy petition this year.</p> answering member constituency Cardiff Central answering member printed Jenny Willott question first answered 19/06/2014 15:03:13 answering member 1497 label Biography information for Jenny Willott
tabling member	3912 label Biography information for Richard Fuller

61986

registered interest
date	16/06/2014
answering body	HM Treasury
answering dept id	14
answering dept short name	Treasury
answering dept sort name	CaTreasury
hansard heading	Insolvency
house id	1
legislature	25259 pref label House of Commons
question text	To ask Mr Chancellor of the Exchequer, how many times HM Revenue and Customs has met with (a) the Ministry of Justice and (b) the Insolvency Service to discuss the Legal Aid, Sentencing and Punishment of Offenders Act 2012 reforms to insolvency litigation on creditors since 2012.
tabling member constituency	Bedford
tabling member printed	Richard Fuller
uin	200898
answer	answer is ministerial correction date of answer 23/06/2014 answer text <p>HM Revenue and Customs regularly meet with other departments as a matter of course.</p> answering member constituency South West Hertfordshire answering member printed Mr David Gauke question first answered 23/06/2014 15:37:07 answering member 1529 label Biography information for Mr David Gauke
tabling member	3912 label Biography information for Richard Fuller

61987

registered interest
date	16/06/2014
answering body	HM Treasury
answering dept id	14
answering dept short name	Treasury
answering dept sort name	CaTreasury
hansard heading	Revenue and Customs
house id	1
legislature	25259 pref label House of Commons
question text	To ask Mr Chancellor of the Exchequer, how many complaints have been made about HM Revenue and Customs in each of the last five years; and how many such complaints related to mistakes in calculated tax liability.
tabling member constituency	Bedford
tabling member printed	Richard Fuller
uin	200897
answer	answer is ministerial correction date of answer 23/06/2014 answer text <p><strong>The table below shows the number of complaints received by HM Revenue and Customs (excluding the VOA) for each of the years 2009/10 – 2013/14. The figure for 2013/14 will be published in the HMRC Annual Report later this month. </strong></p><p> </p><table><tbody><tr><td><p><strong>Year </strong></p></td><td><p><strong>Number of complaints </strong></p></td></tr><tr><td><p><strong>2009/10</strong></p></td><td><p><strong>71406</strong></p></td></tr><tr><td><p><strong>2010/11</strong></p></td><td><p><strong>76721</strong></p></td></tr><tr><td><p><strong>2011/12</strong></p></td><td><p><strong>74831</strong></p></td></tr><tr><td><p><strong>2012/13</strong></p></td><td><p><strong>67956</strong></p></td></tr><tr><td><p><strong>2013/14</strong></p></td><td><p><strong>64729</strong></p></td></tr></tbody></table><p> </p><p> </p><p> </p><p><strong>HMRC's complaints database does not currently distinguish between complaints about mistakes in calculated tax liability from mistakes in other functions. HMRC is developing a robust process for learning from customer's complaints which aims to reduce or eliminate mistakes made. </strong></p> answering member constituency South West Hertfordshire answering member printed Mr David Gauke question first answered 23/06/2014 15:04:40 answering member 1529 label Biography information for Mr David Gauke
tabling member	3912 label Biography information for Richard Fuller

62086

registered interest
date	16/06/2014
answering body	Department for Communities and Local Government
answering dept id	7
answering dept short name	Communities and Local Government
answering dept sort name	Communities and Local Government
hansard heading	Hedges and Ditches
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Communities and Local Government, if she will review the effectiveness of Part 8 of the Anti-Social Behaviour Act 2003; and if she will bring forward legislative proposals to extend the scope of these provisions to include complaints on high hedges.
tabling member constituency	Bedford
tabling member printed	Richard Fuller
uin	200895
answer	answer is ministerial correction date of answer 01/07/2014 answer text <p> </p><p>Part 8 of the Anti-Social Behaviour Act 2003 (‘High hedges') addresses private disputes about tall evergreen hedges adversely affecting neighbouring homes and gardens. We have no current plans to undertake a specific review of this part of the 2003 Act.</p><p> </p> answering member constituency Grantham and Stamford answering member printed Nick Boles question first answered 01/07/2014 13:53:52 answering member 3995 label Biography information for Nick Boles
tabling member	3912 label Biography information for Richard Fuller

62135

registered interest
date	16/06/2014
answering body	Ministry of Justice
answering dept id	54
answering dept short name	Justice
answering dept sort name	Justice
hansard heading	Insolvency
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Justice, what representations he has had on including insolvency litigation in the scope of the Legal Aid, Sentencing and Punishment of Offenders Act 2012.
tabling member constituency	Bedford
tabling member printed	Richard Fuller
uin	200893
answer	answer is ministerial correction date of answer 24/06/2014 answer text <p /> <p /> <p>We have recently received representations from insolvency practitioners, including the Association of Business Recovery Professionals (R3), regarding a permanent exemption for insolvency litigation from the scope of the costs and funding provisions in Part 2 of the Legal Aid, Sentencing and Punishment of Offenders (LASPO) Act 2012. Ministry of Justice officials have met with R3 on this matter.</p><p> </p><p>The LASPO reforms were implemented generally from 1 April 2013, although they were delayed for insolvency proceedings in order to allow stakeholders time to adjust. The Government's position remains - as announced by written ministerial statement in May 2012 (24 May 2012: Col 94WS) - that the reforms should apply to insolvency proceedings from April 2015.</p> answering member constituency North West Cambridgeshire answering member printed Mr Shailesh Vara question first answered 24/06/2014 11:52:32 answering member 1496 label Biography information for Shailesh Vara
tabling member	3912 label Biography information for Richard Fuller

62173

registered interest
date	16/06/2014
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	State Retirement Pensions: British Nationals Abroad
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what his policy is on the freezing of state pensions for those living overseas.
tabling member constituency	Bedford
tabling member printed	Richard Fuller
uin	200894
answer	answer is ministerial correction date of answer 23/06/2014 answer text <p /> <p /> <p>The UK state pension is payable worldwide. However, where a recipient is not ordinarily resident in the UK, eligibility for annual up-rates is generally restricted to people living in a country which is a member of the European Economic Area, including by extension Switzerland, or in a country with which the UK has a bilateral social security agreement that provides for up-rating of the UK state pension. A list of these countries can be found at</p><p> </p><p><a href="https://www.gov.uk/government/publications/state-pensions-annual-increases-if-you-live-abroad" target="_blank">https://www.gov.uk/government/publications/state-pensions-annual-increases-if-you-live-abroad</a></p><p><br> Restricting the availability of annual up-rates to the UK state pensions in this manner has been the long standing policy of successive Governments. This Government has no plans to change it.</p><p><strong> </strong></p><p> </p> answering member constituency Thornbury and Yate answering member printed Steve Webb question first answered 23/06/2014 14:52:32 answering member 220 label Biography information for Steve Webb
tabling member	3912 label Biography information for Richard Fuller

61222

registered interest
date	10/06/2014
answering body	Department for Communities and Local Government
answering dept id	7
answering dept short name	Communities and Local Government
answering dept sort name	Communities and Local Government
hansard heading	Fire Services: Pensions
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Communities and Local Government, what estimate his Department has made of the annual cost of maintaining existing pension provisions for firefighters (a) who have achieved 20 years of service and are within 10 years of normal retirement age and (b) who have achieved 20 years of service.
tabling member constituency	Bedford
tabling member printed	Richard Fuller
uin	199840
answer	answer is ministerial correction date of answer 16/06/2014 answer text <p> </p><p>No assessment has been made of the annual cost of maintaining existing pension provisions for firefighters who have achieved 20 years of service. However, the Government Actuary's Department have previously approximated that, ignoring the effects of any tapered protection, to alter the transitional protections to only apply to firefighters who, as at 1 April 2012, were aged at least 40 and had 20 or more years pensionable service would increase the capital cost of the 1992 scheme protections by around £50 million.</p><p>Any firefighter who is within 10 years of their current Normal Pension Age, as at 1 April 2012, will remain in their existing pension scheme irrespective of length of service. A greater proportion of firefighters are protected than for any other large public service workforce.</p><p> </p> answering member constituency Great Yarmouth answering member printed Brandon Lewis question first answered 16/06/2014 15:31:59 answering member 4009 label Biography information for Sir Brandon Lewis
tabling member	3912 label Biography information for Richard Fuller

61918

registered interest
date	10/06/2014
answering body	Department for Education
answering dept id	60
answering dept short name	Education
answering dept sort name	Education
hansard heading	Schools: Bedford
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Education, what recent representations he has received on funding for the transition to a two-tier school system in Bedford Borough.
tabling member constituency	Bedford
tabling member printed	Richard Fuller
uin	904217
answer	answer is ministerial correction date of answer 16/06/2014 answer text <p>We are not aware of any representations made on this matter<strong>.</strong></p> answering member constituency Yeovil answering member printed Mr David Laws question first answered 16/06/2014 16:55:51 answering member 1473 label Biography information for Mr David Laws
tabling member	3912 label Biography information for Richard Fuller