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92751

registered interest
date	13/10/2014
answering body	Cabinet Office
answering dept id	53
answering dept short name	Cabinet Office
answering dept sort name	Cabinet Office
hansard heading	Charities: Registration
house id	2
legislature	25277 pref label House of Lords
question text	To ask Her Majesty’s Government what is the average time taken by the Charity Commission to approve a new charity for registration; what is the target time for the completion of charity registrations; and what proportion of applications for registration are completed within the agreed target time.
tabling member printed	Baroness Hayter of Kentish Town
uin	HL1987
answer	answer is ministerial correction date of answer 27/10/2014 answer text <p>The information requested falls within the responsibility of the Charity Commission. I have asked the Chief Executive to reply.</p><p> </p> answering member printed Lord Wallace of Saltaire grouped question UIN HL1988 question first answered 27/10/2014 18:03:05 answering member 1816 label Biography information for Lord Wallace of Saltaire attachment 1 file name Baroness Hayter PQs re registration stats 15 Oct 14 (2).pdf title Chief Executive Reply
tabling member	4159 label Biography information for Baroness Hayter of Kentish Town

92752

registered interest
date	13/10/2014
answering body	Cabinet Office
answering dept id	53
answering dept short name	Cabinet Office
answering dept sort name	Cabinet Office
hansard heading	Charities: Registration
house id	2
legislature	25277 pref label House of Lords
question text	To ask Her Majesty’s Government how many outstanding applications for registration by the Charity Commission there are; and how any backlog will be addressed.
tabling member printed	Baroness Hayter of Kentish Town
uin	HL1988
answer	answer is ministerial correction date of answer 27/10/2014 answer text <p>The information requested falls within the responsibility of the Charity Commission. I have asked the Chief Executive to reply.</p><p> </p> answering member printed Lord Wallace of Saltaire grouped question UIN HL1987 question first answered 27/10/2014 18:03:06 answering member 1816 label Biography information for Lord Wallace of Saltaire attachment 1 file name Baroness Hayter PQs re registration stats 15 Oct 14 (2).pdf title Chief Executive Reply
tabling member	4159 label Biography information for Baroness Hayter of Kentish Town

92753

registered interest
date	13/10/2014
answering body	Cabinet Office
answering dept id	53
answering dept short name	Cabinet Office
answering dept sort name	Cabinet Office
hansard heading	Charity Commission
house id	2
legislature	25277 pref label House of Lords
question text	To ask Her Majesty’s Government what is the annual budget for the Charity Commission; and whether it has been increased as a result of the Government's Big Society policy.
tabling member printed	Baroness Hayter of Kentish Town
uin	HL1989
answer	answer is ministerial correction date of answer 28/10/2014 answer text <p>The Charity Commission is a regulator of the charitable sector. The Commission’s annual budget has been reduced over the last five years, as it has increasingly focused on its core regulatory functions. Its annual budget was £21.4m in 2014/15.</p><p> </p><p>On 22 October the Prime Minister announced additional funding of £8m over three years to boost its ability to tackle abuse.</p><p> </p> answering member printed Lord Wallace of Saltaire question first answered 28/10/2014 15:32:42 answering member 1816 label Biography information for Lord Wallace of Saltaire
tabling member	4159 label Biography information for Baroness Hayter of Kentish Town

92754

registered interest
date	13/10/2014
answering body	Cabinet Office
answering dept id	53
answering dept short name	Cabinet Office
answering dept sort name	Cabinet Office
hansard heading	Alcoholic Drinks
house id	2
legislature	25277 pref label House of Lords
question text	To ask Her Majesty’s Government whether the new chief executive of the civil service will have any role in advising them on alcohol pricing or any aspect of their alcohol strategy.
tabling member printed	Baroness Hayter of Kentish Town
uin	HL1990
answer	answer is ministerial correction date of answer 21/10/2014 answer text <p>The Chief Executive of the Civil Service is in charge of key corporate functions of Government and accelerating the Government’s efficiency and reform agenda and Civil Service transformation. He will not have any role in alcohol strategy or pricing.</p><p> </p> answering member printed Lord Wallace of Saltaire question first answered 21/10/2014 11:07:21 answering member 1816 label Biography information for Lord Wallace of Saltaire
tabling member	4159 label Biography information for Baroness Hayter of Kentish Town

89899

registered interest
date	01/09/2014
answering body	Department for Business, Innovation and Skills
answering dept id	26
answering dept short name	Business, Innovation and Skills
answering dept sort name	Business, Innovation and Skills
hansard heading	Consumers: Protection
house id	2
legislature	25277 pref label House of Lords
question text	To ask Her Majesty’s Government, further to the comments by the Parliamentary Under-Secretary of State for Business, Innovation and Skills, Jenny Willott, on 13 May (HC Deb, col 691), whether they will set out the additional guidance produced by the Trading Standards Institute in relation to the cited consumer regulations of December 2013.
tabling member printed	Baroness Hayter of Kentish Town
uin	HL1741
answer	answer is ministerial correction date of answer 15/09/2014 answer text <p> </p><p>Guidance on the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 has been produced by the Trading Standards Institute, and is available at <a href="http://www.businesscompanion.info/" target="_blank">http://www.businesscompanion.info/</a>. This guidance is updated regularly, and we have asked TSI to consider providing clarification on ticket sales as part of these updates.</p><p> </p> answering member printed Baroness Neville-Rolfe question first answered 15/09/2014 11:10:30 answering member 4284 label Biography information for Baroness Neville-Rolfe
tabling member	4159 label Biography information for Baroness Hayter of Kentish Town

79707

registered interest
date	28/07/2014
answering body	Department for Business, Innovation and Skills
answering dept id	26
answering dept short name	Business, Innovation and Skills
answering dept sort name	Business, Innovation and Skills
hansard heading	Mediation
house id	2
legislature	25277 pref label House of Lords
question text	To ask Her Majesty’s Government when they will publish their response to their consultation on Alternative Dispute Resolution for consumers which began in March.
tabling member printed	Baroness Hayter of Kentish Town
uin	HL1599
answer	answer is ministerial correction date of answer 11/08/2014 answer text <p> </p><p>The Government intends to publish the response to the consultation on Alternative Dispute Resolution for consumers in the Autumn.</p><p> </p><p> </p><p> </p> answering member printed Lord Wallace of Saltaire question first answered 11/08/2014 10:21:51 answering member 1816 label Biography information for Lord Wallace of Saltaire
tabling member	4159 label Biography information for Baroness Hayter of Kentish Town

64633

registered interest
date	30/06/2014
answering body	Department for Communities and Local Government
answering dept id	7
answering dept short name	Communities and Local Government
answering dept sort name	Communities and Local Government
hansard heading	Letting Agents
house id	2
legislature	25277 pref label House of Lords
question text	To ask Her Majesty's Government whether they will identify the redress schemes approved to accept complaints against letting agents, under the Redress Schemes for Letting Agency Work and Property Management Work (Approval and Designation of Schemes) (England) Order 2013; and what were their reasons for the selection of such schemes.
tabling member printed	Baroness Hayter of Kentish Town
uin	HL716
answer	answer is ministerial correction date of answer 03/07/2014 answer text <p> </p><p>In April 2014 the Secretary of State for Communities and Local Government approved 3 redress schemes, these are: The Property Ombudsman, Ombudsman Services Property and The Property Redress Scheme. The schemes were selected as they have met all the conditions for approval including demonstrating that they are independent, fair, effective, transparent and accountable.</p><p> </p> answering member printed Baroness Stowell of Beeston question first answered 03/07/2014 16:25:34 answering member 4205 label Biography information for Baroness Stowell of Beeston
tabling member	4159 label Biography information for Baroness Hayter of Kentish Town

62516

registered interest
date	18/06/2014
answering body	Ministry of Justice
answering dept id	54
answering dept short name	Justice
answering dept sort name	Justice
hansard heading	Claims Management Services
house id	2
legislature	25277 pref label House of Lords
question text	To ask Her Majesty's Government when they will publish their response to the consultation on the framework to enable complaints about claims management companies to be heard by the Legal Services Ombudsman, as provided for in the Financial Services (Banking Reform) Act 2013.
tabling member printed	Baroness Hayter of Kentish Town
uin	HL445
answer	answer is ministerial correction date of answer 07/07/2014 answer text <p>The Financial Services (Banking Reform) Act 2013 provides the necessary enabling powers to put in place the funding arrangements for the Legal Ombudsman to deal with complaints against claims management companies. These provisions were commenced on 21 March 2014. They include a power for the Lord Chancellor to make Regulations to charge fees to recover the costs he has incurred in meeting the expenditure of the Legal Ombudsman in relation to claims management complaints.</p><p> </p><p>The Government consultation on the proposed structure of the Lord Chancellor's cost recovery fee ended on 6 June and the responses are being analysed. Once the fee structure is finalised, the Fee Regulations will be laid in Parliament for approval and the consultation response will be published at that time.</p><p> </p> answering member printed Lord Faulks question first answered 07/07/2014 16:00:27 answering member 4183 label Biography information for Lord Faulks
tabling member	4159 label Biography information for Baroness Hayter of Kentish Town

60589

registered interest
date	09/06/2014
answering body	Ministry of Justice
answering dept id	54
answering dept short name	Justice
answering dept sort name	Justice
hansard heading	Claims Management Services
house id	2
legislature	25277 pref label House of Lords
question text	To ask Her Majesty's Government when they will bring forward delegated legislation under the Financial Services (Banking Reform) Act 2013 enabling complaints against claims management firms to be heard by the Legal Services Ombudsman.
tabling member printed	Baroness Hayter of Kentish Town
uin	HL178
answer	answer is ministerial correction date of answer 24/06/2014 answer text <p /> <p /> <p>The Financial Services (Banking Reform) Act 2013 provides the necessary enabling powers to put in place the funding arrangements for the Legal Ombudsman to deal with complaints against claims management companies. These provisions were commenced on 21 March 2014. They include a power for the Lord Chancellor to make Regulations to charge fees to recover the costs he has incurred in meeting the expenditure of the Legal Ombudsman in relation to claims management complaints.</p><p>The Government consultation on the proposed structure of the Lord Chancellor's cost recovery fee ended on 6 June and the responses are being analysed. Once the fee structure is finalised, the Fee Regulations will be laid in Parliament for approval. Following this, an order to commence section 161 of the Legal Services Act 2007 will be laid. This will extend the remit of the Legal Ombudsman to enable it to deal with complaints about authorised claims management companies.</p><p>The government is committed to enabling this as soon as possible.</p> answering member printed Lord Faulks question first answered 24/06/2014 13:22:32 answering member 4183 label Biography information for Lord Faulks
tabling member	4159 label Biography information for Baroness Hayter of Kentish Town

58580

registered interest
date	05/06/2014
answering body	Department for Business, Innovation and Skills
answering dept id	26
answering dept short name	Business, Innovation and Skills
answering dept sort name	Business, Innovation and Skills
hansard heading	Estate Agents Act 1979
house id	2
legislature	25277 pref label House of Lords
question text	To ask Her Majesty's Government how many estate agents were subject to (1) a warning notice, and (2) a prohibition order, for each year since 1984 under the Estate Agents Act 1979.
tabling member printed	Baroness Hayter of Kentish Town
uin	HL105
answer	answer is ministerial correction date of answer 23/06/2014 answer text <p> </p><p>Until 31 March 2014, the Office of Fair Trading was responsible for enforcing the Estate Agency Act 1979. Since then, its functions have been transferred to Powys County Council, under the National Trading Standards Board Umbrella.</p><p> </p><p> </p><p>Data from the archived register for prohibition orders and warning notices in relation to the OFT and its predecessors was:</p><p> </p><table><tbody><tr><td><p><strong>Year</strong></p></td><td><p><strong>Prohibition Orders</strong></p></td><td><p><strong>Warning Notices</strong></p></td><td> </td><td><p><strong>Year</strong></p></td><td><p><strong>Prohibition Orders</strong></p></td><td><p><strong>Warning Notices</strong></p></td></tr><tr><td><p>2014</p></td><td><p>7</p></td><td><p>4</p></td><td> </td><td><p>2007</p></td><td><p>13</p></td><td><p>2</p></td></tr><tr><td><p>2013</p></td><td><p>3</p></td><td><p>7</p></td><td> </td><td><p>2006</p></td><td><p>2</p></td><td><p>4</p></td></tr><tr><td><p>2012</p></td><td><p>10</p></td><td><p>0</p></td><td> </td><td><p>2005</p></td><td><p>6</p></td><td><p>5</p></td></tr><tr><td><p>2011</p></td><td><p>0</p></td><td><p>0</p></td><td> </td><td><p>2004</p></td><td><p>1</p></td><td><p>6</p></td></tr><tr><td><p>2010</p></td><td><p>1</p></td><td><p>4</p></td><td> </td><td><p>2003</p></td><td><p>3</p></td><td><p>0</p></td></tr><tr><td><p>2009</p></td><td><p>9</p></td><td><p>5</p></td><td> </td><td><p>2002</p></td><td><p>2</p></td><td><p>0</p></td></tr><tr><td><p>2008</p></td><td><p>8</p></td><td><p>4</p></td><td> </td><td><p>2001</p></td><td><p>0</p></td><td><p>0</p></td></tr><tr><td><p><strong>Year</strong></p></td><td><p><strong>Prohibition Order</strong></p></td><td><p><strong>Warning Notice</strong></p></td><td> </td><td><p><strong>Year</strong></p></td><td><p><strong>Prohibition Order</strong></p></td><td><p><strong>Warning Notice</strong></p></td></tr><tr><td><p>2000</p></td><td><p>2</p></td><td><p>1</p></td><td> </td><td><p>1991</p></td><td><p>8</p></td><td><p>1</p></td></tr><tr><td><p>1999</p></td><td><p>2</p></td><td><p>0</p></td><td> </td><td><p>1990</p></td><td><p>2</p></td><td><p>2</p></td></tr><tr><td><p>1998</p></td><td><p>0</p></td><td><p>0</p></td><td> </td><td><p>1989</p></td><td><p>1</p></td><td><p>0</p></td></tr><tr><td><p>1997</p></td><td><p>0</p></td><td><p>0</p></td><td> </td><td><p>1988</p></td><td><p>6</p></td><td><p>2</p></td></tr><tr><td><p>1996</p></td><td><p>2</p></td><td><p>0</p></td><td> </td><td><p>1987</p></td><td><p>3</p></td><td><p>0</p></td></tr><tr><td><p>1995</p></td><td><p>3</p></td><td><p>0</p></td><td> </td><td><p>1986</p></td><td><p>12</p></td><td><p>2</p></td></tr><tr><td><p>1994</p></td><td><p>5</p></td><td><p>0</p></td><td> </td><td><p>1985</p></td><td><p>5</p></td><td><p>2</p></td></tr><tr><td><p>1993</p></td><td><p>7</p></td><td><p>0</p></td><td> </td><td><p>1984</p></td><td><p>0</p></td><td><p>0</p></td></tr><tr><td><p>1992</p></td><td><p>5</p></td><td><p>0</p></td><td> </td><td> </td><td> </td><td> </td></tr></tbody></table><p> </p><p> </p><p> </p><p> </p><p> </p> answering member printed Viscount Younger of Leckie question first answered 23/06/2014 12:55:16 answering member 4169 label Biography information for Viscount Younger of Leckie
tabling member	4159 label Biography information for Baroness Hayter of Kentish Town