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1463688

registered interest
date	17/05/2022
answering body	Home Office
answering dept id	1
answering dept short name	Home Office
answering dept sort name	Home Office
hansard heading	HM Passport Office: Standards
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for the Home Department, what metrics are currently being used by HM Passport Office as key performance indicators; and how did that Office perform against those metrics in the most recent reporting period for which data is available.
tabling member constituency	Blaenau Gwent
tabling member printed	Nick Smith
uin	3553
answer	answer is ministerial correction date of answer 24/05/2022 answer text <p>Since April 2021, HM Passport Office has been advising people to allow up to 10 weeks when applying for their passport from the UK. Overseas application processing times will vary.</p><p>Less than 1.4% of the passports for UK applications printed during the week ending 8 May had been in the system for longer than 10 weeks.</p> answering member constituency Torbay answering member printed Kevin Foster question first answered 24/05/2022 09:18:15 answering member 4451 label Biography information for Kevin Foster previous answer version 2254 answering member constituency Torbay answering member printed Kevin Foster answering member 4451 label Biography information for Kevin Foster
tabling member	3928 label Biography information for Nick Smith

1463245

registered interest
date	16/05/2022
answering body	Home Office
answering dept id	1
answering dept short name	Home Office
answering dept sort name	Home Office
hansard heading	Passports: Applications
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for the Home Department, what proportion of passport applications, where no additional information was needed to be requested from the applicant after receipt, were processed within 10 working days in each month in each of the last 12 months.
tabling member constituency	Blaenau Gwent
tabling member printed	Nick Smith
uin	2447
answer	answer is ministerial correction date of answer 01/06/2022 answer text <p>Ahead of unrestricted international travel returning, HM Passport Office prepared extensively to serve an unprecedented number of customers, with 9.5 million British passport applications forecasted throughout 2022.</p><p>These preparations, which include the recruitment of 650 additional staff since April 2021 and with plans in place to recruit a further 550 by this summer, have ensured that passport applications can be processed in higher numbers than ever before. This was demonstrated in March and April 2022 when HM Passport Office achieved record outputs by completing the processing of two million applications.</p><p>Since April 2021, HM Passport Office has been advising people to allow up to 10 weeks when applying for their passport from the UK. However, Her Majesty’s Passport Office will always endeavor to process applications as quickly as possible, and in the simplest of cases requiring fewer manual interventions these may be processed much more quickly.</p> answering member constituency Torbay answering member printed Kevin Foster question first answered 01/06/2022 16:11:42 answering member 4451 label Biography information for Kevin Foster previous answer version 2257 answering member constituency Torbay answering member printed Kevin Foster answering member 4451 label Biography information for Kevin Foster
tabling member	3928 label Biography information for Nick Smith

1463247

registered interest
date	16/05/2022
answering body	Home Office
answering dept id	1
answering dept short name	Home Office
answering dept sort name	Home Office
hansard heading	HM Passport Office: Standards
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for the Home Department, what the customer satisfaction rating was at HM Passport Office for the latest period for which that rating was measured.
tabling member constituency	Blaenau Gwent
tabling member printed	Nick Smith
uin	2449
answer	answer is ministerial correction date of answer 23/05/2022 answer text <p>Her Majesty’s Passport Office’s customer satisfaction score is measured as the percentage of all customers who have rated the service as a 9 or 10 for their overall experience. In April 2022, this was 63%.</p> answering member constituency Torbay answering member printed Kevin Foster question first answered 23/05/2022 10:32:05 answering member 4451 label Biography information for Kevin Foster previous answer version 1470 answering member constituency Torbay answering member printed Kevin Foster answering member 4451 label Biography information for Kevin Foster
tabling member	3928 label Biography information for Nick Smith

1463248

registered interest
date	16/05/2022
answering body	Home Office
answering dept id	1
answering dept short name	Home Office
answering dept sort name	Home Office
hansard heading	Passports: Applications
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for the Home Department, what proportion of passport applications were processed within 29 working days where additional information was requested from applicants in each month in the last 12 months.
tabling member constituency	Blaenau Gwent
tabling member printed	Nick Smith
uin	2450
answer	answer is ministerial correction date of answer 23/05/2022 answer text <p>The table below shows the percentage of passport applications where additional information was requested from the customer, and that were completed within 29 working days of processing commencing, between May 2021 and April 2022:</p><table><tbody><tr><td><p> </p></td></tr></tbody></table><p> </p><table><tbody><tr><td><p>Month</p></td><td><p>% Processed within 29 Days</p></td></tr><tr><td><p>May-21</p></td><td><p>91.87%</p></td></tr><tr><td><p>Jun-21</p></td><td><p>91.28%</p></td></tr><tr><td><p>Jul-21</p></td><td><p>88.96%</p></td></tr><tr><td><p>Aug-21</p></td><td><p>86.13%</p></td></tr><tr><td><p>Sep-21</p></td><td><p>84.66%</p></td></tr><tr><td><p>Oct-21</p></td><td><p>84.61%</p></td></tr><tr><td><p>Nov-21</p></td><td><p>86.21%</p></td></tr><tr><td><p>Dec-21</p></td><td><p>86.35%</p></td></tr><tr><td><p>Jan-22</p></td><td><p>89.08%</p></td></tr><tr><td><p>Feb-22</p></td><td><p>93.87%</p></td></tr><tr><td><p>Mar-22</p></td><td><p>93.12%</p></td></tr><tr><td><p>Apr-22</p></td><td><p>86.45%</p></td></tr></tbody></table> answering member constituency Torbay answering member printed Kevin Foster question first answered 23/05/2022 12:03:56 answering member 4451 label Biography information for Kevin Foster
tabling member	3928 label Biography information for Nick Smith

1463249

registered interest
date	16/05/2022
answering body	Home Office
answering dept id	1
answering dept short name	Home Office
answering dept sort name	Home Office
hansard heading	Passports: Applications
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for the Home Department, what the average unit cost of processing a passport was in (a) 2019, (b) 2020, (c) 2021 and (d) 2022.
tabling member constituency	Blaenau Gwent
tabling member printed	Nick Smith
uin	2451
answer	answer is ministerial correction date of answer 24/05/2022 answer text <p>All information covering HM Passport Office costs up to financial year 2020/21 are included within the Home Office published Annual Report and Accounts which are available via the following link:</p><p><a href="https://www.gov.uk/government/publications/home-office-annual-report-and-accounts-2020-to-2021" target="_blank">https://www.gov.uk/government/publications/home-office-annual-report-and-accounts-2020-to-2021</a></p><p>Data for financial year 2021/22 is due to be published ahead of summer recess.</p> answering member constituency Torbay answering member printed Kevin Foster question first answered 24/05/2022 09:34:20 answering member 4451 label Biography information for Kevin Foster previous answer version 2256 answering member constituency Torbay answering member printed Kevin Foster answering member 4451 label Biography information for Kevin Foster
tabling member	3928 label Biography information for Nick Smith

1463322

registered interest
date	16/05/2022
answering body	Department for Business, Energy and Industrial Strategy
answering dept id	201
answering dept short name	Business, Energy and Industrial Strategy
answering dept sort name	Business, Energy and Industrial Strategy
hansard heading	Energy: Standing Charges
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Business, Energy and Industrial Strategy, whether the Government plans to review the system of standing charges for (a) electricity and (b) gas customers.
tabling member constituency	Blaenau Gwent
tabling member printed	Nick Smith
uin	2452
answer	answer is ministerial correction date of answer 24/05/2022 answer text <p>The standing charge includes the costs energy suppliers incur to provide a live supply of gas and electricity to individual properties, regardless of how much energy their customers use. If it was removed, these costs would be added to the unit price of energy. Otherwise, suppliers would not be able to recover the legitimate costs of serving customers.</p> answering member constituency Chelsea and Fulham answering member printed Greg Hands question first answered 24/05/2022 14:31:47 answering member 1526 label Biography information for Greg Hands
tabling member	3928 label Biography information for Nick Smith

1462554

registered interest
date	12/05/2022
answering body	Home Office
answering dept id	1
answering dept short name	Home Office
answering dept sort name	Home Office
hansard heading	Passports: Applications
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for the Home Department, how many passport applicants have used the fast-track service for applications in each of the last six months; and if she will make an assessment of the expected number of users in each of the next six months.
tabling member constituency	Blaenau Gwent
tabling member printed	Nick Smith
uin	1151
answer	answer is ministerial correction date of answer 23/05/2022 answer text <p>The table below shows the volume of applications made using the Fast-Track service between November 2021 and April 2022:</p><table><tbody><tr><td><p><strong>Month</strong></p></td><td><p><strong>Total Fast Track Intake </strong></p></td></tr><tr><td><p>Nov-21</p></td><td><p>34,375</p></td></tr><tr><td><p>Dec-21</p></td><td><p>21,124</p></td></tr><tr><td><p>Jan-22</p></td><td><p>24,489</p></td></tr><tr><td><p>Feb-22</p></td><td><p>30,116</p></td></tr><tr><td><p>Mar-22</p></td><td><p>44,024</p></td></tr><tr><td><p>Apr-22</p></td><td><p>44,386</p></td></tr><tr><td><p><strong>Total </strong></p></td><td><p><strong>198,514</strong></p></td></tr></tbody></table><p> </p><p>The forecasted number of Fast Track applications by month is not held in a reportable format. However, between May and October 2022, Her Majesty’s Passport Office expects to receive over 240,000 Fast Track applications.</p> answering member constituency Torbay answering member printed Kevin Foster question first answered 23/05/2022 11:01:45 answering member 4451 label Biography information for Kevin Foster previous answer version 1481 answering member constituency Torbay answering member printed Kevin Foster answering member 4451 label Biography information for Kevin Foster
tabling member	3928 label Biography information for Nick Smith

1462556

registered interest
date	12/05/2022
answering body	Home Office
answering dept id	1
answering dept short name	Home Office
answering dept sort name	Home Office
hansard heading	Passports
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for the Home Department, when the estimated timeframe for passport renewals will be reduced to a three week turnaround.
tabling member constituency	Blaenau Gwent
tabling member printed	Nick Smith
uin	1153
answer	answer is ministerial correction date of answer 23/05/2022 answer text <p>Over 5 million people delayed their passport applications in 2020 and 2021. With demand for international travel having returned, Her Majesty’s Passport Office is currently receiving a higher number of passport applications than ever before. Some 9.5 million applications are expected in 2022, compared with approximately 7 million in a normal year, hence us advising since April 2021 of a longer turnaround time of 10 weeks.</p><p>We will continue to monitor when the demand for passports returns closer to normal levels and act accordingly.</p> answering member constituency Torbay answering member printed Kevin Foster question first answered 23/05/2022 10:28:20 answering member 4451 label Biography information for Kevin Foster previous answer version 1479 answering member constituency Torbay answering member printed Kevin Foster answering member 4451 label Biography information for Kevin Foster
tabling member	3928 label Biography information for Nick Smith

1457729

registered interest
date	14/04/2022
answering body	Department of Health and Social Care
answering dept id	17
answering dept short name	Health and Social Care
answering dept sort name	Health and Social Care
hansard heading	Protective Clothing: Waste Disposal
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Health and Social Care, what estimate he has made of the potential (a) units and (b) purchased cost of personal protective equipment which the Department plans to incinerate in (i) 2022 and (ii) 2023.
tabling member constituency	Blaenau Gwent
tabling member printed	Nick Smith
uin	153872
answer	answer is ministerial correction date of answer 25/04/2022 answer text <p>A specific estimate has not yet been made. The Department has appointed two providers to assess the most cost efficient and environmentally sustainable options for the disposal of personal protective equipment. Where possible we aim to recycle items before considering incineration.</p> answering member constituency Charnwood answering member printed Edward Argar question first answered 25/04/2022 11:45:56 answering member 4362 label Biography information for Edward Argar previous answer version 64588 answering member constituency Charnwood answering member printed Edward Argar answering member 4362 label Biography information for Edward Argar
tabling member	3928 label Biography information for Nick Smith

1457731

registered interest
date	14/04/2022
answering body	Department of Health and Social Care
answering dept id	17
answering dept short name	Health and Social Care
answering dept sort name	Health and Social Care
hansard heading	PPE Medpro
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Health and Social Care, how much his Department has paid to PPE MedPro for the purchase of personal protective equipment; and whether that company has met its contractual obligations for providing adequate personal protective equipment under the contractual terms set by his Department.
tabling member constituency	Blaenau Gwent
tabling member printed	Nick Smith
uin	153873
answer	answer is ministerial correction date of answer 25/04/2022 answer text <p>The Department paid £202,850,000 to PPE MedPro for the purchase of personal protective equipment. However, we are unable to provide the information requested on contractual obligations as this commercially sensitive.</p> answering member constituency Charnwood answering member printed Edward Argar question first answered 25/04/2022 11:55:22 answering member 4362 label Biography information for Edward Argar previous answer version 64586 answering member constituency Charnwood answering member printed Edward Argar answering member 4362 label Biography information for Edward Argar
tabling member	3928 label Biography information for Nick Smith